Question 1

While making presentations using electronic slides, a size 36 font should be the smallest font used in the slides.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is an effective practice to follow when introducing a speaker?

Accepted Answer

A)  Look at the audience while talking about the speaker's accomplishments. 
B)  Make the introduction last for more than ten minutes. 
C)  Seat yourself before the speaker reaches the lectern after being introduced. 
D)  Give specific information on the topic the speaker is going to present. 
A)  Look at the audience while talking about the speaker's accomplishments. 
B)  Make the introduction last for more than ten minutes. 
C)  Seat yourself before the speaker reaches the lectern after being introduced. 
D)  Give specific information on the topic the speaker is going to present.

Question 3

Elaborate on the guidelines that make one-on-one communication effective.

Accepted Answer

Guidelines for one-on-one communication

Question 4

Which of the following is NOT a practice that an effective leader should adopt?

Accepted Answer

A)  Talking as little as possible to draw more opinions and ideas of the participants 
B)  Allowing participants to disagree tactfully with one another 
C)  Making negative comments when a participant puts forth an impractical idea 
D)  Including only those people who have direct inputs to the results of the discussions 
A)  Talking as little as possible to draw more opinions and ideas of the participants 
B)  Allowing participants to disagree tactfully with one another 
C)  Making negative comments when a participant puts forth an impractical idea 
D)  Including only those people who have direct inputs to the results of the discussions

Question 5

Paying a compliment is especially ineffective during tense situations.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an ineffective practice when delivering a presentation?

Accepted Answer

A)  Extending the time allotted for the presentation by 15 minutes 
B)  Delivering the first words in a loud voice 
C)  Displaying a blank slide with a pleasant color between slides 
D)  Pausing or maintaining silence for a few seconds when some noise occurs 
A)  Extending the time allotted for the presentation by 15 minutes 
B)  Delivering the first words in a loud voice 
C)  Displaying a blank slide with a pleasant color between slides 
D)  Pausing or maintaining silence for a few seconds when some noise occurs

Question 7

As a group leader, how can you encourage greater participation in meetings?

Accepted Answer

Student answers will vary.
As a group le

Question 8

John is a sales representative at a company. During his one-on-one communications with customers, he should avoid:

Accepted Answer

A)  creating a conversational atmosphere. 
B)  keeping the conversations short. 
C)  addressing the customers by their names. 
D)  doing all of the talking. 
A)  creating a conversational atmosphere. 
B)  keeping the conversations short. 
C)  addressing the customers by their names. 
D)  doing all of the talking.

Question 9

Which of the following should a leader keep in mind when sending out a meeting agenda?

Accepted Answer

A)  The agenda should be sent out after the meeting. 
B)  The section titled "New Business" should list the least important items first. 
C)  The agenda should be prepared in Braille for visually impaired participants. 
D)  The agenda should not include an anticipated ending time of the meeting. 
A)  The agenda should be sent out after the meeting. 
B)  The section titled "New Business" should list the least important items first. 
C)  The agenda should be prepared in Braille for visually impaired participants. 
D)  The agenda should not include an anticipated ending time of the meeting.

Question 10

How do speakers benefit by using presentation software?

Accepted Answer

Presentation software, such as PowerPoin

Question 11

When originating telephone calls, identify yourself promptly and state the purpose of your call, get to the point quickly, and listen carefully.

Accepted Answer

A) True 
 B)False

Question 12

When talking from a sitting position, speakers should:

Accepted Answer

A)  lean back in their chairs. 
B)  toy with an object such as a paper clip. 
C)  rest their arms and hands on their laps. 
D)  rest their elbows on the desk in front of them. 
A)  lean back in their chairs. 
B)  toy with an object such as a paper clip. 
C)  rest their arms and hands on their laps. 
D)  rest their elbows on the desk in front of them.

Question 13

Which of the following statements is True when using handouts in your presentation?

Accepted Answer

A)  Give your audience at least one handout. 
B)  When the information is complex, do not use handouts. 
C)  Asking the audience to download the handouts is not an option. 
D)  Avoid color-coding handout pages, it confuses audience members. 
A)  Give your audience at least one handout. 
B)  When the information is complex, do not use handouts. 
C)  Asking the audience to download the handouts is not an option. 
D)  Avoid color-coding handout pages, it confuses audience members.

Question 14

Handouts as visual aids during a presentation are useful when a speaker wants audience members to evaluate the material or react to the content at a later date.

Accepted Answer

A) True 
 B)False

While making presentations using electronic slides, a size 36 font should be the smallest font used in the slides.

Which of the following is an effective practice to follow when introducing a speaker?

Elaborate on the guidelines that make one-on-one communication effective.

Which of the following is NOT a practice that an effective leader should adopt?

Paying a compliment is especially ineffective during tense situations.

Which of the following is an ineffective practice when delivering a presentation?

As a group leader, how can you encourage greater participation in meetings?

John is a sales representative at a company. During his one-on-one communications with customers, he should avoid:

Which of the following should a leader keep in mind when sending out a meeting agenda?

How do speakers benefit by using presentation software?

When originating telephone calls, identify yourself promptly and state the purpose of your call, get to the point quickly, and listen carefully.

When talking from a sitting position, speakers should:

Which of the following statements is True when using handouts in your presentation?

Handouts as visual aids during a presentation are useful when a speaker wants audience members to evaluate the material or react to the content at a later date.

Communicating in Everyday Life

Interpreting Communication

Communicating Globally

Exploring Language Elements

Mastering Nouns and Pronouns

Expanding Language Skills

Applying the Mechanics of Style

Sharpening Writing Skills

Writing E-Mails, Memos, and Letters

Writing Specific Communications

Preparing and Writing Reports

Working With Technology

Communicating With Customers

Searching for Jobs

Interviewing and Employment Issues

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Exam 14: Developing Presentation Skills

While making presentations using electronic slides, a size 36 font should be the smallest font used in the slides.

Which of the following is an effective practice to follow when introducing a speaker?

Elaborate on the guidelines that make one-on-one communication effective.

Which of the following is NOT a practice that an effective leader should adopt?

Paying a compliment is especially ineffective during tense situations.

Which of the following is an ineffective practice when delivering a presentation?

As a group leader, how can you encourage greater participation in meetings?

John is a sales representative at a company. During his one-on-one communications with customers, he should avoid:

Which of the following should a leader keep in mind when sending out a meeting agenda?

How do speakers benefit by using presentation software?

When originating telephone calls, identify yourself promptly and state the purpose of your call, get to the point quickly, and listen carefully.

When talking from a sitting position, speakers should:

Which of the following statements is True when using handouts in your presentation?

Handouts as visual aids during a presentation are useful when a speaker wants audience members to evaluate the material or react to the content at a later date.

Communicating in Everyday Life

Interpreting Communication

Communicating Globally

Exploring Language Elements

Mastering Nouns and Pronouns

Expanding Language Skills

Applying the Mechanics of Style

Sharpening Writing Skills

Writing E-Mails, Memos, and Letters

Writing Specific Communications

Preparing and Writing Reports

Working With Technology

Communicating With Customers

Searching for Jobs

Interviewing and Employment Issues

Filters