Exam 16: Integrating Processes Along the Supply Chain

An activity associated to customer relationship management process is:

If sellers allocate short supplies based on the demand histories of its customers, which of the following activities that causes bullwhip effect?

Failure to see the big picture and acting only with regards to the firm itself indicates which obstacle to process integration?

An activity associated to supplier relationship management process is:

Order fulfillment is:

Supply chain environmental performance, supply chain performance measure, captures:

Benefits of collaboration and information sharing between companies in a supply chain can be:

____________________ means sharing information, collaborating, and coordinating resources to jointly manage a process among supply chain members.

More frequent and smaller order sides will reduce which of the following activities that causes bullwhip effect?

According to the textbook, what is the average production flexibility for best-in-class supply chains?

Eliminating occasional price discounting among the supply chain's members, and instead using an everyday low pricing (EDLP) strategy will reduce which of the following activities that causes bullwhip effect?

____________________ helps to integrate the operations of supply chain members by linking the delivery operations of the seller to the sourcing operations of the buyer.

____________________, a supply chain performance measure, informs a company of the costs to process orders, purchase materials, purchase energy, comply with environmental regulations, manage inventories and returns, and manage supply chain finance, planning, and information systems.

____________________ represents the average time required for supply chain members to provide an unplanned, sustainable 20 percent increase in production

Emergency sourcing, that requires additional time and relationship building, represents which risk management activity to reduce supply chain risk?

The PLAN process category of the SCOR model includes:

____________________ are the Internet applications that enable real-time collaboration and flow of information between supply chain partners, the ability to "see" into suppliers' and customers' operations, collect supply chain data, and make faster decisions.

Customer service management is:

Stockpiling, that can be costly and is a stopgap alternative, represents which risk management activity to reduce supply chain risk?

An activity associated to customer service management process is: