Question 1

Return on investment = Results/Training Costs

Accepted Answer

A) True 
 B)False

Question 2

The success of any training effort depends more upon the content of the program than on the teaching skills and personal characteristics of those conducting the training.

Accepted Answer

A) True 
 B)False

Question 3

If one were using the on-the-job training method of training,the first step would be to present the operations and knowledge to the learner.

Accepted Answer

A) True 
 B)False

Question 4

Two criteria to evaluate training programs are costs and training materials.

Accepted Answer

A) True 
 B)False

Question 5

This training method consists of having the trainee assume the attitudes and behavior of others.

Accepted Answer

A)  job rotation 
B)  case study 
C)  simulation study 
D)  role playing 
A)  job rotation 
B)  case study 
C)  simulation study 
D)  role playing

Question 6

Orientation programs stress the "why" rather than the what,including the philosophy behind the organization's rules.

Accepted Answer

A) True 
 B)False

Question 7

Whole-vs-Part Learning:

Accepted Answer

A)  builds a bridge between employees and the organization 
B)  provides learning through repetition 
C)  sets a road map for the training course,objectives,and learning points 
D)  breaks down tasks to facilitate learning 
A)  builds a bridge between employees and the organization 
B)  provides learning through repetition 
C)  sets a road map for the training course,objectives,and learning points 
D)  breaks down tasks to facilitate learning

Question 8

When we learn by watching others perform a task,this is known as:

Accepted Answer

A)  modeling 
B)  active repetition 
C)  reinforcing behavior 
D)  individual style difference 
A)  modeling 
B)  active repetition 
C)  reinforcing behavior 
D)  individual style difference

Question 9

____ teaches individuals how to anticipate and cope with inevitable setbacks they will encounter back on the job.

Accepted Answer

A)  transfer of training 
B)  relapse prevention 
C)  training effectiveness index 
D)  compensatory modeling 
A)  transfer of training 
B)  relapse prevention 
C)  training effectiveness index 
D)  compensatory modeling

Question 10

Performance-centered objectives might include all of the following phrases except:

Accepted Answer

A)  "to repair" 
B)  "to appreciate" 
C)  "to assemble" 
D)  "to calculate" 
A)  "to repair" 
B)  "to appreciate" 
C)  "to assemble" 
D)  "to calculate"

Question 11

Instructional objectives are a key component in the design of a training program.

Accepted Answer

A) True 
 B)False

Question 12

Visual learners absorb information best through pictures,diagrams,and demonstrations.

Accepted Answer

A) True 
 B)False

Question 13

Games are now being widely used as a management development method.

Accepted Answer

A) True 
 B)False

Question 14

Role playing consists of assuming the attitudes and behavior of others,often a supervisor and a subordinate.

Accepted Answer

A) True 
 B)False

Question 15

The process of measuring one's own services and practices against the recognized leaders in order to identify areas for improvement is ____.

Accepted Answer

A)  industry analysis 
B)  trend analysis 
C)  benchmarking 
D)  environmental analysis 
A)  industry analysis 
B)  trend analysis 
C)  benchmarking 
D)  environmental analysis

Question 16

Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.

Accepted Answer

A) True 
 B)False

Question 17

Generally,an apprentice is paid about ____ of a skilled journey worker's wage to start.

Accepted Answer

A)  one-third 
B)  one-half 
C)  two-thirds 
D)  three-quarters 
A)  one-third 
B)  one-half 
C)  two-thirds 
D)  three-quarters

Question 18

On-the-job training (OJT)has three drawbacks.Briefly discuss these and the possible solutions suggested by experts in the field.

Accepted Answer

Although all types of organizations use

Question 19

Determining what the content of a training program should be,based on a study of the job duties,is known as:

Accepted Answer

A)  organization analysis. 
B)  individual analysis. 
C)  job analysis. 
D)  task analysis. 
A)  organization analysis. 
B)  individual analysis. 
C)  job analysis. 
D)  task analysis.

Question 20

E-learning allows the training to come to the employee.

Accepted Answer

A) True 
 B)False

Return on investment = Results/Training Costs

The success of any training effort depends more upon the content of the program than on the teaching skills and personal characteristics of those conducting the training.

If one were using the on-the-job training method of training,the first step would be to present the operations and knowledge to the learner.

Two criteria to evaluate training programs are costs and training materials.

This training method consists of having the trainee assume the attitudes and behavior of others.

Orientation programs stress the "why" rather than the what,including the philosophy behind the organization's rules.

Whole-vs-Part Learning:

When we learn by watching others perform a task,this is known as:

____ teaches individuals how to anticipate and cope with inevitable setbacks they will encounter back on the job.

Performance-centered objectives might include all of the following phrases except:

Instructional objectives are a key component in the design of a training program.

Visual learners absorb information best through pictures,diagrams,and demonstrations.

Games are now being widely used as a management development method.

Role playing consists of assuming the attitudes and behavior of others,often a supervisor and a subordinate.

The process of measuring one's own services and practices against the recognized leaders in order to identify areas for improvement is ____.

Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.

Generally,an apprentice is paid about ____ of a skilled journey worker's wage to start.

On-the-job training (OJT)has three drawbacks.Briefly discuss these and the possible solutions suggested by experts in the field.

Determining what the content of a training program should be,based on a study of the job duties,is known as:

E-learning allows the training to come to the employee.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters

Exam 7: Training and Development

Return on investment = Results/Training Costs

The success of any training effort depends more upon the content of the program than on the teaching skills and personal characteristics of those conducting the training.

If one were using the on-the-job training method of training,the first step would be to present the operations and knowledge to the learner.

Two criteria to evaluate training programs are costs and training materials.

This training method consists of having the trainee assume the attitudes and behavior of others.

Orientation programs stress the "why" rather than the what,including the philosophy behind the organization's rules.

Whole-vs-Part Learning:

When we learn by watching others perform a task,this is known as:

____ teaches individuals how to anticipate and cope with inevitable setbacks they will encounter back on the job.

Performance-centered objectives might include all of the following phrases except:

Instructional objectives are a key component in the design of a training program.

Visual learners absorb information best through pictures,diagrams,and demonstrations.

Games are now being widely used as a management development method.

Role playing consists of assuming the attitudes and behavior of others,often a supervisor and a subordinate.

The process of measuring one's own services and practices against the recognized leaders in order to identify areas for improvement is ____.

Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.

Generally,an apprentice is paid about ____ of a skilled journey worker's wage to start.

On-the-job training (OJT)has three drawbacks.Briefly discuss these and the possible solutions suggested by experts in the field.

Determining what the content of a training program should be,based on a study of the job duties,is known as:

E-learning allows the training to come to the employee.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters