Question 1

The principle of learning that is being emphasized by performing the same task over and over is:

Accepted Answer

A)  whole learning. 
B)  meaningfulness of presentation. 
C)  practice and repetition. 
D)  transfer of training. 
A)  whole learning. 
B)  meaningfulness of presentation. 
C)  practice and repetition. 
D)  transfer of training.

Question 2

A skill-building diversity program would teach managers how to conduct performance appraisals with employees from different cultures.

Accepted Answer

A) True 
 B)False

Question 3

Data such as direct and indirect labor costs,turnover,and unemployment rate provide clues to organizations about training needs.

Accepted Answer

A) True 
 B)False

Question 4

____ is the process of systematically socializing new employees to help them get "on board" with an organization.

Accepted Answer

A)  orientation 
B)  onboarding 
C)  on the job training 
D)  benchmarking 
A)  orientation 
B)  onboarding 
C)  on the job training 
D)  benchmarking

Question 5

Utility refers to measuring one's own training services against the leaders in your industry.

Accepted Answer

A) True 
 B)False

Question 6

The systems approach to training involves (1)needs assessment,(2)program design,(3)implementation,and (4)evaluation.

Accepted Answer

A) True 
 B)False

Question 7

The objective of behavior modification is:

Accepted Answer

A)  to gradually shape behavior toward a desired profile 
B)  to reward all task behavior 
C)  to apply principles learned in the classroom to the job 
D)  to bridge the needs of the employee with the needs of the organization 
A)  to gradually shape behavior toward a desired profile 
B)  to reward all task behavior 
C)  to apply principles learned in the classroom to the job 
D)  to bridge the needs of the employee with the needs of the organization

Question 8

Which of the following is NOT a component of Deming's four-step process of benchmarking?

Accepted Answer

A)  Plan 
B)  Do 
C)  Communicate 
D)  Check 
A)  Plan 
B)  Do 
C)  Communicate 
D)  Check

Question 9

Supervisors play the most important role in the orientation of new employees.

Accepted Answer

A) True 
 B)False

Question 10

The first step in task analysis is to:

Accepted Answer

A)  define descriptive terms 
B)  reference other similar jobs 
C)  identify the skills required 
D)  list all the tasks or duties 
A)  define descriptive terms 
B)  reference other similar jobs 
C)  identify the skills required 
D)  list all the tasks or duties

Question 11

Training programs are more likely to be effective if they incorporate all of the following except:

Accepted Answer

A)  goal setting. 
B)  modeling. 
C)  standardization. 
D)  active practice. 
A)  goal setting. 
B)  modeling. 
C)  standardization. 
D)  active practice.

Question 12

Explain the four components involved in designing a training program.

Accepted Answer

1.Instructional objectives - describe th

Question 13

A study by the American Society for Training and Development found that organizations conduct need assessment less than ____ percent of the time.

Accepted Answer

A)  50 
B)  40 
C)  30 
D)  20 
A)  50 
B)  40 
C)  30 
D)  20

Question 14

Competency assessments have been adopted extensively in the health care industry.

Accepted Answer

A) True 
 B)False

Question 15

Although on-the-job training (OJT)is generally regarded as the most effective means of facilitating learning at the workplace,it is often the most poorly implemented.

Accepted Answer

A) True 
 B)False

Question 16

By far the greatest proportion of training is spent on rank and file employees and their supervisors.

Accepted Answer

A) True 
 B)False

Question 17

A wide variety of applications such as web and computer-based training and virtual classroom training is covered by:

Accepted Answer

A)  autonomic learning 
B)  e-learning 
C)  OJT 
D)  independent study 
A)  autonomic learning 
B)  e-learning 
C)  OJT 
D)  independent study

Question 18

The method of providing a variety of work experiences to broaden the knowledge and understanding required to manage more effectively is known as:

Accepted Answer

A)  job rotation. 
B)  lateral transfer. 
C)  individual development. 
D)  role modeling. 
A)  job rotation. 
B)  lateral transfer. 
C)  individual development. 
D)  role modeling.

Question 19

The four step process advocated in benchmarking includes:

Accepted Answer

A)  plan,train,perform,evaluate 
B)  plan,do,check,act 
C)  plan,design,implement,evaluate 
D)  assess,design,implement,evaluate 
A)  plan,train,perform,evaluate 
B)  plan,do,check,act 
C)  plan,design,implement,evaluate 
D)  assess,design,implement,evaluate

Question 20

Verbal learners absorb information best through spoken or written words.

Accepted Answer

A) True 
 B)False

The principle of learning that is being emphasized by performing the same task over and over is:

A skill-building diversity program would teach managers how to conduct performance appraisals with employees from different cultures.

Data such as direct and indirect labor costs,turnover,and unemployment rate provide clues to organizations about training needs.

____ is the process of systematically socializing new employees to help them get "on board" with an organization.

Utility refers to measuring one's own training services against the leaders in your industry.

The systems approach to training involves (1)needs assessment,(2)program design,(3)implementation,and (4)evaluation.

The objective of behavior modification is:

Which of the following is NOT a component of Deming's four-step process of benchmarking?

Supervisors play the most important role in the orientation of new employees.

The first step in task analysis is to:

Training programs are more likely to be effective if they incorporate all of the following except:

Explain the four components involved in designing a training program.

A study by the American Society for Training and Development found that organizations conduct need assessment less than ____ percent of the time.

Competency assessments have been adopted extensively in the health care industry.

Although on-the-job training (OJT)is generally regarded as the most effective means of facilitating learning at the workplace,it is often the most poorly implemented.

By far the greatest proportion of training is spent on rank and file employees and their supervisors.

A wide variety of applications such as web and computer-based training and virtual classroom training is covered by:

The method of providing a variety of work experiences to broaden the knowledge and understanding required to manage more effectively is known as:

The four step process advocated in benchmarking includes:

Verbal learners absorb information best through spoken or written words.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters

Exam 7: Training and Development

The principle of learning that is being emphasized by performing the same task over and over is:

A skill-building diversity program would teach managers how to conduct performance appraisals with employees from different cultures.

Data such as direct and indirect labor costs,turnover,and unemployment rate provide clues to organizations about training needs.

____ is the process of systematically socializing new employees to help them get "on board" with an organization.

Utility refers to measuring one's own training services against the leaders in your industry.

The systems approach to training involves (1)needs assessment,(2)program design,(3)implementation,and (4)evaluation.

The objective of behavior modification is:

Which of the following is NOT a component of Deming's four-step process of benchmarking?

Supervisors play the most important role in the orientation of new employees.

The first step in task analysis is to:

Training programs are more likely to be effective if they incorporate all of the following except:

Explain the four components involved in designing a training program.

A study by the American Society for Training and Development found that organizations conduct need assessment less than ____ percent of the time.

Competency assessments have been adopted extensively in the health care industry.

Although on-the-job training (OJT)is generally regarded as the most effective means of facilitating learning at the workplace,it is often the most poorly implemented.

By far the greatest proportion of training is spent on rank and file employees and their supervisors.

A wide variety of applications such as web and computer-based training and virtual classroom training is covered by:

The method of providing a variety of work experiences to broaden the knowledge and understanding required to manage more effectively is known as:

The four step process advocated in benchmarking includes:

Verbal learners absorb information best through spoken or written words.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters