Question 1

In some instances, people delay taking action in the face of deadlines because they rationalize by saying

Accepted Answer

A)  "I don't know how." 
B)  "I didn't know I was suppose to do that." 
C)  "I just can't seem to get started." 
D)  All of the above 
A)  "I don't know how." 
B)  "I didn't know I was suppose to do that." 
C)  "I just can't seem to get started." 
D)  All of the above

Question 2

Which one of the following statements is NOT true of a tickler file?

Accepted Answer

A)  Folders may be used to set up this file 
B)  Can be used for actual documents-in-progress to be processed by specific dates 
C)  Used for incoming information that is anticipated at a specified time 
D)  Can be used for reminders 
A)  Folders may be used to set up this file 
B)  Can be used for actual documents-in-progress to be processed by specific dates 
C)  Used for incoming information that is anticipated at a specified time 
D)  Can be used for reminders

Question 3

If another co-worker has filed a document where you can access it if needed allows you to

Accepted Answer

A)  purge yourself of paper. 
B)  copy the document in case of an emergency so both you and your supervisor will be able to access it. 
C)  copy the document so your supervisor will be able to access it as well. 
D)  None of the above 
A)  purge yourself of paper. 
B)  copy the document in case of an emergency so both you and your supervisor will be able to access it. 
C)  copy the document so your supervisor will be able to access it as well. 
D)  None of the above

Question 4

To produce acceptable work on the first try, ask your supervisor to review your work before you submit it.

Accepted Answer

A) True 
 B)False

Question 5

The foundation of continuous improvement is built on the participation of the people closest to the work.

Accepted Answer

A) True 
 B)False

Question 6

Self-management means you focus on achieving the goals and objectives by a given deadline and in order of priority.

Accepted Answer

A) True 
 B)False

Question 7

Asking the question, "Why am I constantly putting things off?" is a sign of

Accepted Answer

A)  organization issues. 
B)  procrastination. 
C)  time management issues. 
D)  All of the above 
A)  organization issues. 
B)  procrastination. 
C)  time management issues. 
D)  All of the above

Question 8

Because the most critical parts of an assignment are the ones that require other people, so begin your preparation with the segments of the work that involves others.

Accepted Answer

A) True 
 B)False

Question 9

Which one of the following statements defines time management?

Accepted Answer

A)  Developing effective reminders for following through on each task at the appropriate time 
B)  Controlling attitudes and emotions that have a tendency to steal time 
C)  Organizing and sequencing the priority tasks so they are accomplished in an efficient manner 
D)  Developing work habits that result in maximum efficiency 
A)  Developing effective reminders for following through on each task at the appropriate time 
B)  Controlling attitudes and emotions that have a tendency to steal time 
C)  Organizing and sequencing the priority tasks so they are accomplished in an efficient manner 
D)  Developing work habits that result in maximum efficiency

Question 10

It is possible to be effective without being efficient.

Accepted Answer

A) True 
 B)False

Question 11

What does it take to "get it right the first time"?

Accepted Answer

To produce acceptable work on the first

Question 12

In organizing your workstation, use the surface of your desk as a storage space.

Accepted Answer

A) True 
 B)False

Question 13

What would happen if employees were to take or make personal telephone calls-consistently in your office?

Accepted Answer

When employees take or make personal tel

Question 14

Effectiveness means

Accepted Answer

A)  performing at the same level as accomplishing efficiency. 
B)  performing a variety of tasks, being responsible to one or several managers. 
C)  producing a definite or desired result. 
D)  producing the desired result with a minimum of effort, expense, and waste. 
A)  performing at the same level as accomplishing efficiency. 
B)  performing a variety of tasks, being responsible to one or several managers. 
C)  producing a definite or desired result. 
D)  producing the desired result with a minimum of effort, expense, and waste.

Question 15

Identify at least three questions that office professionals begin to ask themselves when they identify a need for effective time management tools and strategies.

Accepted Answer

Do I ever seem to get everything done th

In some instances, people delay taking action in the face of deadlines because they rationalize by saying

Which one of the following statements is NOT true of a tickler file?

If another co-worker has filed a document where you can access it if needed allows you to

To produce acceptable work on the first try, ask your supervisor to review your work before you submit it.

The foundation of continuous improvement is built on the participation of the people closest to the work.

Self-management means you focus on achieving the goals and objectives by a given deadline and in order of priority.

Asking the question, "Why am I constantly putting things off?" is a sign of

Because the most critical parts of an assignment are the ones that require other people, so begin your preparation with the segments of the work that involves others.

Which one of the following statements defines time management?

It is possible to be effective without being efficient.

What does it take to "get it right the first time"?

In organizing your workstation, use the surface of your desk as a storage space.

What would happen if employees were to take or make personal telephone calls-consistently in your office?

Effectiveness means

Identify at least three questions that office professionals begin to ask themselves when they identify a need for effective time management tools and strategies.

Understanding the Changing and Challenging Office

Human Relations

Preparing for Your Job Search

Communicating by Telephone

Building Communication Skills

Processing Mail

Records Management

Handling Financial Procedures

Scheduling Appointments and Receiving Visitors

Making Travel Arrangements

Planning Meetings and Conferences

Developing Effective Oral Presentations

Preparing to Meet the Challenges

Working in a Medical Office

Working in a Legal Office

Filters

Exam 4: Managing Your Work, Time, and Other Resources

In some instances, people delay taking action in the face of deadlines because they rationalize by saying

Which one of the following statements is NOT true of a tickler file?

If another co-worker has filed a document where you can access it if needed allows you to

To produce acceptable work on the first try, ask your supervisor to review your work before you submit it.

The foundation of continuous improvement is built on the participation of the people closest to the work.

Self-management means you focus on achieving the goals and objectives by a given deadline and in order of priority.

Asking the question, "Why am I constantly putting things off?" is a sign of

Because the most critical parts of an assignment are the ones that require other people, so begin your preparation with the segments of the work that involves others.

Which one of the following statements defines time management?

It is possible to be effective without being efficient.

What does it take to "get it right the first time"?

In organizing your workstation, use the surface of your desk as a storage space.

What would happen if employees were to take or make personal telephone calls-consistently in your office?

Effectiveness means

Identify at least three questions that office professionals begin to ask themselves when they identify a need for effective time management tools and strategies.

Understanding the Changing and Challenging Office

Human Relations

Preparing for Your Job Search

Communicating by Telephone

Building Communication Skills

Processing Mail

Records Management

Handling Financial Procedures

Scheduling Appointments and Receiving Visitors

Making Travel Arrangements

Planning Meetings and Conferences

Developing Effective Oral Presentations

Preparing to Meet the Challenges

Working in a Medical Office

Working in a Legal Office

Filters