Exam 1: What Is Public Relations, Anyway?

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Spin boils down to outright lying in order to cover up what actually happened in a situation.

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In John Marston's R-A-C-E process, the key step is

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To be successful, a public relations professional should have the predisposition to

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Presidents Clinton and Bush, and CEOs of Citigroup, AIG, Washington Mutual, Bear Stearns, Lehman Brothers, Countrywide Financial, Goldman Sachs and Bank of America all tested the limits of public relations by not being candid with their publics.

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List and briefly describe five of the functions of public relations that were mentioned in your book. Any five of the following:

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The effectiveness of a public relations department depends on the department's level of access to management.

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How many communications professionals are employed by the Department of Defense?

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Define or describe what public relations is.

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Public relations is an industry that is growing in numbers as well as respect.

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Letters unearthed at Al Qaeda terrorist-in-chief Osama bin Laden's last stand were a testimony to the accepted notion that public relations has become one of society's most potent forces. Which of the following were among his most pressing concerns?

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For a group of people to become a public, which of the following does NOT occur?

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Professional practitioners who understand the management "interpreter" perspective of public relations

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One of the more recent functions practitioners have is the social media interface for an organization.

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Some might say PR should really stand for performance recognition because positive action communicated straightforwardly will yield positive results.

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Which of the following are among the five actions Professor Melvin Sharpe indicates can "harmonize" relations between individuals and organizations?

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Which process emphasizes planning as a necessary step preceding the activation of a communications initiative?

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Recent technological changes, including satellite links for TV, social media, blogs and mobile devices, drive home the importance of recognizing the interrelationships of publics.

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Despite the model of success established by Leon Hess as CEO of an oil company and the NFL's Jets, today's CEOs and their companies cannot ignore the need for public relations.

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List and describe various ways you might categorize publics.

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As society is overwhelmed by communications, what is the challenge for the communicator?

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