Exam 10: Intergroup Relations

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Your boss, knowing your social psychology background, has given you the task of reducing tensions between two groups in the company. Using Allport's contact hypothesis as a basis, describe the factors that will be effective in resolving the problems between the groups.

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The contact hypothesis, as proposed by Allport, suggests that intergroup contact can reduce prejudice and tension between groups if certain conditions are met. In the context of reducing tensions between two groups in the company, several factors can be effective in resolving the problems.

First, the contact should be cooperative, meaning that members of the two groups should work together towards a common goal. This can help in breaking down stereotypes and prejudices as individuals from both groups collaborate and interact in a positive and productive manner.

Second, the contact should involve equal status between the groups. This means that both groups should have similar levels of power and influence within the company, and there should not be a clear hierarchy that puts one group above the other. When both groups are on an equal footing, it can help in promoting mutual respect and understanding.

Third, the contact should be supported by institutional authority. In this case, the support and encouragement of the company's leadership is essential for the success of the intergroup contact. This can involve creating policies and initiatives that promote positive interactions between the groups, as well as addressing any issues or conflicts that may arise during the process.

Fourth, the contact should involve personal interactions between members of the two groups. This means that individuals from both groups should have the opportunity to get to know each other on a personal level, which can help in breaking down barriers and building empathy and rapport.

Finally, the contact should be sustained over time. One-time interactions may not be sufficient to reduce tensions between the groups, so it is important to ensure that the contact is ongoing and continuous. This can help in solidifying the positive effects of the intergroup contact and preventing any regression to previous tensions.

By considering these factors and implementing them effectively, it is possible to use Allport's contact hypothesis as a basis for reducing tensions between the two groups in the company. This approach can help in fostering greater harmony and cooperation between the groups, ultimately leading to a more positive and inclusive work environment.

Stouffer et al. (1949) were surprised to find that people in the air force, where there were ample opportunities for promotion, had more complaints about promotion than people in the military police, where promotions were rare. The researchers concluded that this was an example of

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D

According to the social identity theory, self-esteem is composed of both ___________ and _____________ identities.

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personal, social

Simply increasing interaction between two groups will not necessarily reduce conflict. Research suggests that the interaction should be between __________ ___________ groups with _____________ goals.

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All of the following are strategies recommended to reduce conflict, except

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According to early social psychologist Gustav Le Bon (1896), three characteristics associated with crowd behaviour are

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The tendency to believe that one's own ethnic or cultural group is preferable to others is known as

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When a neutral third party studies both sides of a conflict and imposes a settlement, this is known as ____________.

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Social identity theory explains the ways the individual can enhance their own self esteem through group identities in all of the following ways, except

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In-group favouritism and outgroup derogation is most likely to occur in which of the following groups?

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Neuroscientific research has found all of the following, except

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Roland believes that recent immigrants are given preferential treatment so that White Canadians are not able to find work. Roland's attitude reflects

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In order to reduce conflict between two groups of boys at summer camp, Sherif (1966) had them work together on tasks that required input from members of both groups. Such tasks are known as ____________________ ________________________.

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In _____________, a neutral third party studies the two sides and determines a settlement.

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Psychologists Le Bon and Allport both had ideas about crowd behaviour. Le Bon believed that crowds made people ________________ while Allport argued that crowds made people ________________.

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When people feel discontent because they believe that compared to people in other groups, they fare poorly, they are experiencing

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The view that one's side is just and fair while the other is evil and selfish, even when both sides reveal identical behaviours, is known as

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