Exam 3: Learning, Reinforcement and Self-Management
Exam 1: What Is Organizational Behaviour52 Questions
Exam 2: Perception, Personality and Values59 Questions
Exam 3: Learning, Reinforcement and Self-Management58 Questions
Exam 4: Engagement of Employees in the Workplace65 Questions
Exam 5: Changing Worlds and the Design of Work60 Questions
Exam 6: Organizational Structure and Design62 Questions
Exam 7: Organizational Culture57 Questions
Exam 8: Groups and Teams46 Questions
Exam 9: Leadership47 Questions
Exam 10: Power, Politics and Decision Making in Organizations73 Questions
Exam 11: Communication, Conflict and Negotiation in Organizations54 Questions
Exam 12: Organizational Change66 Questions
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Sam is driving to work and he stops at a red light in order to avoid a ticket. This illustrates:
(Multiple Choice)
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Visual Diagram Questions
(These diagrams can be used to test understanding of concepts rather than mere recollection. The provision of the diagrams removes the pressure to remember but does draw on the ability to explain a visual image. Instructors should take care if using a mix of other questions with visual diagram questions to ensure that the diagram does not provide answers to other questions in a test or exam.)
-The following chart shows behaviour-focused strategies for self-management.
a) Fill in the gaps.
b) Give an example of each.


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Sam is late for work. He takes the risk and does not stop at a red light. As a result he is given a ticket by the police. Punishment as a strategy of reinforcement is:
(Multiple Choice)
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When the manager gets Sam's co-workers to stop laughing at his jokes at meetings and praises him for valuable comments, this illustrates __________ reinforcement.
(Multiple Choice)
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Sam is working on a group project in his Organizational Behaviour class. His team was praised for their excellent work by their lecturer. As a result the project team's performance improved dramatically. This scenario illustrates the use of:
(Multiple Choice)
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Burnout is a psychological concept associated with the experience of long term exhaustion or diminished interest usually within the workplace.
(True/False)
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A manager counselling co-workers not to laugh at another worker's jokes in a meeting is using:
(Multiple Choice)
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Among the guidelines for punishment is the advice to avoid telling the individual being punished what he or she has done wrong.
(True/False)
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Sam's manager likes to spot-check Sam's work output and then give him praise for desirable behaviour. This is an example of a(n) __________ schedule.
(Multiple Choice)
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Explain 'organizational behaviour modification'. Describe how one or more reinforcement strategies could be used to deal with an employee who is consistently late for work but very productive when present.
(Essay)
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Ethical concerns about systemic use of punishment include that:
(Multiple Choice)
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