Question 1

A person in a social network who can control the flow of information to many people has high "betweenness."

Accepted Answer

A) True 
 B)False

Question 2

When asked to recommend someone for valued positions, other network members more readily think of you than of people outside the network because of your

Accepted Answer

A)  increased visibility. 
B)  increased referent power. 
C)  increased reciprocity. 
D)  expert power. 
E)  increased expertise. 
A)  increased visibility. 
B)  increased referent power. 
C)  increased reciprocity. 
D)  expert power. 
E)  increased expertise.

Question 3

Jazmin is quick to complain about Timothy's lack of contribution on the team. She threatens posting pictures of the team working without him for the manager to see. Jazmin is using ________ power.

Accepted Answer

A)  reward 
B)  legitimate 
C)  referent 
D)  expert 
E)  coercive 
A)  reward 
B)  legitimate 
C)  referent 
D)  expert 
E)  coercive

Question 4

Which of the following refers to the availability of alternative sources of resources?

Accepted Answer

A)  visibility 
B)  nonsubstitutability 
C)  centrality 
D)  discretion 
E)  referent power 
A)  visibility 
B)  nonsubstitutability 
C)  centrality 
D)  discretion 
E)  referent power

Question 5

________ is an integral part of exchange influence activities.

Accepted Answer

A)  Silent authority 
B)  Coerciveness 
C)  Ingratiation 
D)  Negotiation 
E)  Assertiveness 
A)  Silent authority 
B)  Coerciveness 
C)  Ingratiation 
D)  Negotiation 
E)  Assertiveness

Question 6

Reciprocity increases among network members as they become more embedded in the network. That is because these members gain

Accepted Answer

A)  reward power. 
B)  referent power. 
C)  legitimate power. 
D)  coercive power. 
E)  weak ties. 
A)  reward power. 
B)  referent power. 
C)  legitimate power. 
D)  coercive power. 
E)  weak ties.

Question 7

Influence tactics that are motivated out of self-interest and have a negative impact on the organization are the basis of organizational politics.

Accepted Answer

A) True 
 B)False

Question 8

Many front-line supervisors have legitimate, reward, and coercive power. However, these are often curtailed due to the supervisor's lack of ________ due to rules they must follow.

Accepted Answer

A)  discretion 
B)  visibility 
C)  centrality 
D)  trust 
E)  nonsubstitutability 
A)  discretion 
B)  visibility 
C)  centrality 
D)  trust 
E)  nonsubstitutability

Question 9

Which of the following is true about impression management?

Accepted Answer

A)  Employees rarely engage in pleasant impression management behavior to satisfy the basic norms of social behavior. 
B)  Career professionals do not encourage impression management. 
C)  Impression management is part of a larger category of influence tactics known as ingratiation. 
D)  It is not common for people to rely on impression management to get ahead in the workplace. 
E)  People who engage in high levels of ingratiation are less influential and less likely to get promoted. 
A)  Employees rarely engage in pleasant impression management behavior to satisfy the basic norms of social behavior. 
B)  Career professionals do not encourage impression management. 
C)  Impression management is part of a larger category of influence tactics known as ingratiation. 
D)  It is not common for people to rely on impression management to get ahead in the workplace. 
E)  People who engage in high levels of ingratiation are less influential and less likely to get promoted.

Question 10

How do people react to influence attempts? Describe and discuss the different types of reactions.

Accepted Answer

People react by resistance, compliance,

Question 11

What is the most commonly used influence tactic in organizations?

Accepted Answer

A)  persuasion 
B)  impression management 
C)  assertiveness 
D)  exchange 
E)  upward appeal 
A)  persuasion 
B)  impression management 
C)  assertiveness 
D)  exchange 
E)  upward appeal

A person in a social network who can control the flow of information to many people has high "betweenness."

When asked to recommend someone for valued positions, other network members more readily think of you than of people outside the network because of your

Jazmin is quick to complain about Timothy's lack of contribution on the team. She threatens posting pictures of the team working without him for the manager to see. Jazmin is using ________ power.

Which of the following refers to the availability of alternative sources of resources?

________ is an integral part of exchange influence activities.

Reciprocity increases among network members as they become more embedded in the network. That is because these members gain

Influence tactics that are motivated out of self-interest and have a negative impact on the organization are the basis of organizational politics.

Many front-line supervisors have legitimate, reward, and coercive power. However, these are often curtailed due to the supervisor's lack of ________ due to rules they must follow.

Which of the following is true about impression management?

How do people react to influence attempts? Describe and discuss the different types of reactions.

What is the most commonly used influence tactic in organizations?

Introduction to the Field of Organizational Behavior

Individual Differences: Personality and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

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Exam 10: Power and Influence in the Workplace

A person in a social network who can control the flow of information to many people has high "betweenness."

When asked to recommend someone for valued positions, other network members more readily think of you than of people outside the network because of your

Jazmin is quick to complain about Timothy's lack of contribution on the team. She threatens posting pictures of the team working without him for the manager to see. Jazmin is using ________ power.

Which of the following refers to the availability of alternative sources of resources?

________ is an integral part of exchange influence activities.

Reciprocity increases among network members as they become more embedded in the network. That is because these members gain

Influence tactics that are motivated out of self-interest and have a negative impact on the organization are the basis of organizational politics.

Many front-line supervisors have legitimate, reward, and coercive power. However, these are often curtailed due to the supervisor's lack of ________ due to rules they must follow.

Which of the following is true about impression management?

How do people react to influence attempts? Describe and discuss the different types of reactions.

What is the most commonly used influence tactic in organizations?

Introduction to the Field of Organizational Behavior

Individual Differences: Personality and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters