Exam 8: Quality Teamwork

With respect to the different types of teams in organizations, _____ teams consist of members who communicate electronically, take turns as leaders, and jump in and out as necessary.

Cross-functional teams are ineffective when it comes to implementing large-scale organizational changes.

_____ teams replace rather than complement the traditional organization of work.

Two basic types of problem-solving teams are _____.

Researchers have often found a tendency among teams to turn inward, believing that their own needs, ideas, and plans are more valid than those of "outsiders." This is referred to as:

What are the factors leading to the increase in virtual teams? What are some of the challenges faced by virtual teams?

With respect to the different types of teams in organizations, _____ teams are types of teams use a combination of Internet, e-mail, phone, fax, video conferencing, PC-to-PC connections, and shared computer screen technologies to get their jobs done.

Teams that improve quality performance quickly are more effective than those that take a long period of time to do so.

List the 10 ingredients for a successful team suggested by Peter Scholates.

With respect to the different types of teams in organizations, _____ teams typically work on routine business activities-managing an organization, building a product, or designing an electronic system-and are an integral part of how work is organized and designed.

Natural work teams are those teams with a specific mission to develop something new or to accomplish a complex task.

The focus of Six Sigma teams is only to address immediate problems.

List and describe the roles of the members of a Six Sigma team.

With respect to the different types of teams in organizations, _____ teams are teams with a specific mission to develop something new or to accomplish a complex task.

With respect to the different types of teams in organizations, _____ teams are work teams that are empowered to make and control their own decisions.

To be effective, a steering committee is usually made up of members from one part of the organization.

Teamwork enables various parts of the organization to work together in meeting customer needs that can seldom be fulfilled by employees limited to one specialty.

An objection against performance appraisals is that the process is prevention-oriented rather than detection-oriented.

Self-managed teams are also known as _____ groups.

Which of the following best describes natural work teams?