Question 1

A change strategy that attempts to convince people that the change is to their personal advantage is

Accepted Answer

A)  defusion. 
B)  force. 
C)  educative. 
D)  rational. 
E)  compromise. 
A)  defusion. 
B)  force. 
C)  educative. 
D)  rational. 
E)  compromise.

Question 2

Strategists should strive to create a work environment in which change is recognized as necessary and beneficial so that individuals can more easily adapt to change.

Accepted Answer

A) True 
 B)False

Question 3

What are the three categories of approaches for managing and resolving conflict?

Accepted Answer

A)  Avoidance, defusion, and confrontation 
B)  Avoidance, apathy, and defusion 
C)  Ignorance, indifference, and apathy 
D)  Defusion, apathy, and avoidance 
E)  Indifference, avoidance, and role-playing 
A)  Avoidance, defusion, and confrontation 
B)  Avoidance, apathy, and defusion 
C)  Ignorance, indifference, and apathy 
D)  Defusion, apathy, and avoidance 
E)  Indifference, avoidance, and role-playing

Question 4

People's anxieties are raised with the thought of change because they fear economic loss, inconvenience, uncertainty and a break in normal social patterns.

Accepted Answer

A) True 
 B)False

Question 5

How would Hershey's current divisional structure most likely be classified?

Accepted Answer

A)  By geographic area 
B)  By product 
C)  By service 
D)  By customer 
E)  By process 
A)  By geographic area 
B)  By product 
C)  By service 
D)  By customer 
E)  By process

Question 6

Which organizational structure has the disadvantage of ambiguous roles for senior executives?

Accepted Answer

A)  Functional 
B)  Divisional 
C)  Strategic business unit 
D)  Matrix 
E)  Process 
A)  Functional 
B)  Divisional 
C)  Strategic business unit 
D)  Matrix 
E)  Process

Question 7

Recruitment, promotion, and mentoring are ways to alter an organization's culture.

Accepted Answer

A) True 
 B)False

Question 8

Aspects of an existing culture that are antagonistic to a proposed strategy should be

Accepted Answer

A)  preserved. 
B)  emphasized. 
C)  built upon. 
D)  changed. 
E)  celebrated. 
A)  preserved. 
B)  emphasized. 
C)  built upon. 
D)  changed. 
E)  celebrated.

Question 9

Resistance to change can be considered the single greatest threat to successful strategy implementation.

Accepted Answer

A) True 
 B)False

Question 10

A firm uses information technology to break down functional barriers and create a work system based on business processes, products, or outputs rather than on functions or inputs in

Accepted Answer

A)  restructuring. 
B)  benchmarking. 
C)  reengineering. 
D)  rightsizing. 
E)  delayering. 
A)  restructuring. 
B)  benchmarking. 
C)  reengineering. 
D)  rightsizing. 
E)  delayering.

Question 11

Being long-term in nature, strategy implementation affects top and middle managers but not lower-level employees.

Accepted Answer

A) True 
 B)False

Question 12

A bottom-up flow of communication is essential for developing top-down support.

Accepted Answer

A) True 
 B)False

Question 13

Which phrase would most likely be incorporated into written objective statements?

Accepted Answer

A)  Maximize 
B)  Minimize 
C)  10% increase 
D)  Adequate 
E)  All of the above 
A)  Maximize 
B)  Minimize 
C)  10% increase 
D)  Adequate 
E)  All of the above

Question 14

Avoidance, defusion, and confrontation are the classifications for the various types of conflict that can arise in organizations.

Accepted Answer

A) True 
 B)False

Question 15

All of the following are ways and means for altering an organization's culture EXCEPT

Accepted Answer

A)  recruitment 
B)  restructuring of an organization's design 
C)  role modeling 
D)  retrenchment 
E)  mentoring 
A)  recruitment 
B)  restructuring of an organization's design 
C)  role modeling 
D)  retrenchment 
E)  mentoring

Question 16

Explain the nature and role of ESOPs in strategic management.

Accepted Answer

An ESOP is a tax-qualified, defined-cont

Question 17

A functional structure can be effective at eliminating short-term and narrow thinking.

Accepted Answer

A) True 
 B)False

Question 18

A force change strategy is plagued by low commitment and high resistance.

Accepted Answer

A) True 
 B)False

Question 19

Cornerstones of reengineering are decentralization, reciprocal interdependence and information sharing.

Accepted Answer

A) True 
 B)False

Question 20

Which pay strategy is NOT a form of incentive compensation?

Accepted Answer

A)  Bonus system 
B)  Hourly wage 
C)  Gain sharing 
D)  Profit sharing 
E)  All of the above are forms of incentive compensation. 
A)  Bonus system 
B)  Hourly wage 
C)  Gain sharing 
D)  Profit sharing 
E)  All of the above are forms of incentive compensation.

A change strategy that attempts to convince people that the change is to their personal advantage is

Strategists should strive to create a work environment in which change is recognized as necessary and beneficial so that individuals can more easily adapt to change.

What are the three categories of approaches for managing and resolving conflict?

People's anxieties are raised with the thought of change because they fear economic loss, inconvenience, uncertainty and a break in normal social patterns.

How would Hershey's current divisional structure most likely be classified?

Which organizational structure has the disadvantage of ambiguous roles for senior executives?

Recruitment, promotion, and mentoring are ways to alter an organization's culture.

Aspects of an existing culture that are antagonistic to a proposed strategy should be

Resistance to change can be considered the single greatest threat to successful strategy implementation.

A firm uses information technology to break down functional barriers and create a work system based on business processes, products, or outputs rather than on functions or inputs in

Being long-term in nature, strategy implementation affects top and middle managers but not lower-level employees.

A bottom-up flow of communication is essential for developing top-down support.

Which phrase would most likely be incorporated into written objective statements?

Avoidance, defusion, and confrontation are the classifications for the various types of conflict that can arise in organizations.

All of the following are ways and means for altering an organization's culture EXCEPT

Explain the nature and role of ESOPs in strategic management.

A functional structure can be effective at eliminating short-term and narrow thinking.

A force change strategy is plagued by low commitment and high resistance.

Cornerstones of reengineering are decentralization, reciprocal interdependence and information sharing.

Which pay strategy is NOT a form of incentive compensation?

The Nature of Strategic Management

The Business Vision and Mission

The External Assessment

The Internal Assessment

Strategies in Action

Strategy Analysis and Choice

Implementing Strategies: Marketing, Financeaccounting, RD, and MIS Issues

Strategy Review, Evaluation, and Control

Business Ethicssocial Responsibilityenvironmental Sustainability

Globalinternational Issues

Filters

Exam 7: Implementing Strategies: Management and Operations Issues

A change strategy that attempts to convince people that the change is to their personal advantage is

Strategists should strive to create a work environment in which change is recognized as necessary and beneficial so that individuals can more easily adapt to change.

What are the three categories of approaches for managing and resolving conflict?

People's anxieties are raised with the thought of change because they fear economic loss, inconvenience, uncertainty and a break in normal social patterns.

How would Hershey's current divisional structure most likely be classified?

Which organizational structure has the disadvantage of ambiguous roles for senior executives?

Recruitment, promotion, and mentoring are ways to alter an organization's culture.

Aspects of an existing culture that are antagonistic to a proposed strategy should be

Resistance to change can be considered the single greatest threat to successful strategy implementation.

A firm uses information technology to break down functional barriers and create a work system based on business processes, products, or outputs rather than on functions or inputs in

Being long-term in nature, strategy implementation affects top and middle managers but not lower-level employees.

A bottom-up flow of communication is essential for developing top-down support.

Which phrase would most likely be incorporated into written objective statements?

Avoidance, defusion, and confrontation are the classifications for the various types of conflict that can arise in organizations.

All of the following are ways and means for altering an organization's culture EXCEPT

Explain the nature and role of ESOPs in strategic management.

A functional structure can be effective at eliminating short-term and narrow thinking.

A force change strategy is plagued by low commitment and high resistance.

Cornerstones of reengineering are decentralization, reciprocal interdependence and information sharing.

Which pay strategy is NOT a form of incentive compensation?

The Nature of Strategic Management

The Business Vision and Mission

The External Assessment

The Internal Assessment

Strategies in Action

Strategy Analysis and Choice

Implementing Strategies: Marketing, Financeaccounting, RD, and MIS Issues

Strategy Review, Evaluation, and Control

Business Ethicssocial Responsibilityenvironmental Sustainability

Globalinternational Issues

Filters