Exam 7: Implementing Strategies: Management and Operations Issues

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The rational change strategy is one that presents information to convince people of the need for change.

(True/False)
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In terms of number of employees, restructuring usually involves increasing the size of the firm.

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What is NOT one of the basic ways a divisional structure can be organized?

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Holding a meeting at which conflicting parties present their views and work through their differences is part of the defusion technique of managing conflict.

(True/False)
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Changing a strategy to fit an existing culture

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A dual bonus system based on both annual objectives and long-term objectives is becoming common.

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Four types of resources that can be used to achieve desired objectives are financial, physical, human, and technological.

(True/False)
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The focus of restructuring is changing the way work is actually carried out.

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With a divisional structure by customer, an organization can effectively cater to the requirements of clearly defined customer groups.

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Because activities are organized according to the way work is actually performed, a divisional structure by process is similar to the matrix structure.

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Why do changes in company strategy often require changes in the way an organization is structured?

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Production processes typically constitute less than 50 percent of a firm's total assets.

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Which term is primarily concerned with shareholder well-being rather than employee well-being?

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Organizational change today should be viewed as a project or event rather than as a continuous project.

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Restructuring is also referred to as

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Medium-sized firms tend to be divisionally structured, whereas large firms tend to use an SBU (strategic business unit) or matrix structure.

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Approximately how many people in the United States are now part of two-career families?

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Well-run organizations are able to completely avoid conflict.

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Which of the following is in keeping with the current view of organizational change?

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Horizontal consistency is more important than vertical consistency in developing annual objectives.

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