Exam 2: The Changing Environment of Organizations

Discuss the growing presence of knowledge workers in today's workforce. How are knowledge workers different than traditional workers? Explain the special issues managers must deal with when employing knowledge workers.

Match the following: -culture

The cultural dimensions identified by Hofstede include all of these EXCEPT:

Which of the following workforce groups has increased the least in size between 2000 and 2010?

The most effective service organizations produce intangible outcomes for their customers.

Marcos believes men make better managers than women. Marcos's attitude is an example of _________.

Match the following: -primary dimension of diversity

Examples of organizational functions to outsource include all of the following EXCEPT:

Match the following: -outsourcing

Assimilating diverse workers into the culture and values of the dominant group can usually be facilitated very easily.

Which of the following is not true about dominant groups?

Cultural diversity can be an important source of ___________ in enhancing organizational effectiveness.

Breakthroughs in _________ technology have resulted in leaner organizations and more collaboration across employees, but also in less personal communication and an increased sense of urgency in decision making.

Sweden can be classified as a highly individualistic society. Which of the following statements would NOT be true about individualistic culture in Sweden?

Car makers design and produce new model cars much more quickly now than they did in the past. This is an example of

Which of these best describes Hofstede's masculinity dimension?

In framing ethical issues, all of these are areas of concern in how employees treats the organization EXCEPT:

Cultural diversity can enhance synergy in an organization.

A(n) _________ worker is hired because of what they know.

More and more firms are moving back to domestic markets to control costs, especially to reduce labor costs.