Question 1

Telecommuting involves all of the following EXCEPT:

Accepted Answer

A) using e-mail and other technologies to stay in touch with the workplace. 
B) employees spending one or two days a week at home. 
C) reductions in absenteeism and turnover. 
D) organization savings on facilities such as parking. 
E) higher pay for working under special conditions. 
A) using e-mail and other technologies to stay in touch with the workplace. 
B) employees spending one or two days a week at home. 
C) reductions in absenteeism and turnover. 
D) organization savings on facilities such as parking. 
E) higher pay for working under special conditions. E

Question 2

Which one of the following statements has been cited as a weakness of the job characteristics theory?

Accepted Answer

A) Guidelines for implementation are too specific. 
B) All changes to a job must occur simultaneously. 
C) The role of individual differences frequently has not been supported by scientific research. 
D) The theory assumes that job characteristics are unpredictable and inconsistent. 
E) One application of the theory found that absenteeism and turnover actually increased. 
A) Guidelines for implementation are too specific. 
B) All changes to a job must occur simultaneously. 
C) The role of individual differences frequently has not been supported by scientific research. 
D) The theory assumes that job characteristics are unpredictable and inconsistent. 
E) One application of the theory found that absenteeism and turnover actually increased. C

Question 3

All of the following are benefits of telecommuting EXCEPT:

Accepted Answer

A) provides added flexibility. 
B) can manage personal activities. 
C) can get more work done. 
D) employees miss the interaction of the workplace. 
E) it reduces absenteeism and turnover. 
A) provides added flexibility. 
B) can manage personal activities. 
C) can get more work done. 
D) employees miss the interaction of the workplace. 
E) it reduces absenteeism and turnover. D

Question 4

________ is the degree to which individuals continuously understand how effectively they are performing the job.

Accepted Answer

Knowledge

Question 5

Hackman and Oldham believed that critical _________ determine the extent to which characteristics of the task enhance employee responses to that task.

Accepted Answer

psychologi

Question 6

The degree to which the job activities give a person information about the effectiveness of performance is called

Accepted Answer

A) skill variety. 
B) feedback. 
C) task identity. 
D) skill identity. 
E) task variety. 
A) skill variety. 
B) feedback. 
C) task identity. 
D) skill identity. 
E) task variety.

Question 7

The problems encountered when implementing job rotation in the workplace include all of the following EXCEPT:

Accepted Answer

A) few companies rely on it as motivational tool. 
B) it increases flexibility in transferring workers to new jobs. 
C) it creates short-lived increases in workers' interest. 
D) it reduces efficiency. 
E) it maintains narrowly defined and routine work. 
A) few companies rely on it as motivational tool. 
B) it increases flexibility in transferring workers to new jobs. 
C) it creates short-lived increases in workers' interest. 
D) it reduces efficiency. 
E) it maintains narrowly defined and routine work.

Question 8

Match the following:
-skill variety

Accepted Answer

A) understand how well the job is done 
B) number of required skills and talents 
C) employees must be at work 
D) alternating from one task to another 
E) vertical job loading
F)workers tailor their workday
G)define and structure jobs
H)horizontal job loading
I)chief proponent of job specialization
J)job characteristics theory
K)involves working at home
L)workers set their own work goals
M)providing employees a voice at work
N)regular alternating with compressed weeks
O)employees made decisions about their work
P)knowledge of results
Q)impact on the lives or work of others
R)forty-hour work week in less than five days
S)one of the first to use job enlargement
T)problem-solving volunteers 
A) understand how well the job is done 
B) number of required skills and talents 
C) employees must be at work 
D) alternating from one task to another 
E) vertical job loading
F)workers tailor their workday
G)define and structure jobs
H)horizontal job loading
I)chief proponent of job specialization
J)job characteristics theory
K)involves working at home
L)workers set their own work goals
M)providing employees a voice at work
N)regular alternating with compressed weeks
O)employees made decisions about their work
P)knowledge of results
Q)impact on the lives or work of others
R)forty-hour work week in less than five days
S)one of the first to use job enlargement
T)problem-solving volunteers

Question 9

________ gives employees more personal control over the hours they work each day.

Accepted Answer

The answer of ________ gives employees more personal control over...

Question 10

The human relations view of participation was that participation

Accepted Answer

A) would increase satisfaction, but would not be a source of potentially valuable input. 
B) would increase satisfaction, but would likely reduce performance. 
C) was necessary but inefficient. 
D) was useful to secure creative ideas from employees. 
E) could potentially increase the value of the organization's key product or service. 
A) would increase satisfaction, but would not be a source of potentially valuable input. 
B) would increase satisfaction, but would likely reduce performance. 
C) was necessary but inefficient. 
D) was useful to secure creative ideas from employees. 
E) could potentially increase the value of the organization's key product or service.

Question 11

The _________ movement, in vogue from the 1930s through the 1950s, assumed that employees who are happy and satisfied will work harder.

Accepted Answer

The answer of The _________ movement, in vogue from the...

Question 12

Job enrichment is based on the ________ theory of motivation, which states positive job-related experiences and feelings of achievement, responsibility, and recognition are intrinsic to a job and could serve to motivate employees.

Accepted Answer

The answer of Job enrichment is based on the ________...

Question 13

In the job characteristics theory, which of the following is NOT a factor presumed to cause the emergence of psychological states?

Accepted Answer

A) Task identity 
B) Experienced responsibility 
C) Task significance 
D) Feedback 
E) Autonomy 
A) Task identity 
B) Experienced responsibility 
C) Task significance 
D) Feedback 
E) Autonomy

Question 14

The degree to which the job activities give the individual direct and clear information about the effectiveness of his or her performance refers to _________.

Accepted Answer

The answer of The degree to which the job activities...

Question 15

Research finds that Douglas McGregor was the chief proponent of job specialization.

Accepted Answer

A) True 
 B)False

Question 16

Match the following:
-Hackman and Oldham

Accepted Answer

A) understand how well the job is done 
B) number of required skills and talents 
C) employees must be at work 
D) alternating from one task to another 
E) vertical job loading
F)workers tailor their workday
G)define and structure jobs
H)horizontal job loading
I)chief proponent of job specialization
J)job characteristics theory
K)involves working at home
L)workers set their own work goals
M)providing employees a voice at work
N)regular alternating with compressed weeks
O)employees made decisions about their work
P)knowledge of results
Q)impact on the lives or work of others
R)forty-hour work week in less than five days
S)one of the first to use job enlargement
T)problem-solving volunteers 
A) understand how well the job is done 
B) number of required skills and talents 
C) employees must be at work 
D) alternating from one task to another 
E) vertical job loading
F)workers tailor their workday
G)define and structure jobs
H)horizontal job loading
I)chief proponent of job specialization
J)job characteristics theory
K)involves working at home
L)workers set their own work goals
M)providing employees a voice at work
N)regular alternating with compressed weeks
O)employees made decisions about their work
P)knowledge of results
Q)impact on the lives or work of others
R)forty-hour work week in less than five days
S)one of the first to use job enlargement
T)problem-solving volunteers

Question 17

All of the following methods can be used to enhance individual performance at work EXCEPT:

Accepted Answer

A) Job design 
B) Employee participation 
C) Goal setting 
D) Performance management 
E) Groupthink 
A) Job design 
B) Employee participation 
C) Goal setting 
D) Performance management 
E) Groupthink

Question 18

Fortunately, job design involves how organizations design work that is performed in a company, rather than how jobs are structured.

Accepted Answer

A) True 
 B)False

Question 19

_______, as conceptualized in scientific management, can help improve efficiency, but the process can also increase monotony.

Accepted Answer

The answer of _______, as conceptualized in scientific management, can...

Question 20

Two people are needed to fill a position for a company that remains open for business from 9:0a.m. to 5:00 p.m., five days a week. Which of the following alternative work arrangements might best suit this position?0

Accepted Answer

A) Job sharing 
B) Flextime 
C) Telecommuting 
D) Job characteristics approach 
E)  Compressed work week 
A) Job sharing 
B) Flextime 
C) Telecommuting 
D) Job characteristics approach 
E)  Compressed work week

Telecommuting involves all of the following EXCEPT:

Which one of the following statements has been cited as a weakness of the job characteristics theory?

All of the following are benefits of telecommuting EXCEPT:

________ is the degree to which individuals continuously understand how effectively they are performing the job.

Hackman and Oldham believed that critical _________ determine the extent to which characteristics of the task enhance employee responses to that task.

The degree to which the job activities give a person information about the effectiveness of performance is called

The problems encountered when implementing job rotation in the workplace include all of the following EXCEPT:

Match the following: -skill variety

________ gives employees more personal control over the hours they work each day.

The human relations view of participation was that participation

The _________ movement, in vogue from the 1930s through the 1950s, assumed that employees who are happy and satisfied will work harder.

Job enrichment is based on the ________ theory of motivation, which states positive job-related experiences and feelings of achievement, responsibility, and recognition are intrinsic to a job and could serve to motivate employees.

In the job characteristics theory, which of the following is NOT a factor presumed to cause the emergence of psychological states?

The degree to which the job activities give the individual direct and clear information about the effectiveness of his or her performance refers to _________.

Research finds that Douglas McGregor was the chief proponent of job specialization.

Match the following: -Hackman and Oldham

All of the following methods can be used to enhance individual performance at work EXCEPT:

Fortunately, job design involves how organizations design work that is performed in a company, rather than how jobs are structured.

_______, as conceptualized in scientific management, can help improve efficiency, but the process can also increase monotony.

Two people are needed to fill a position for a company that remains open for business from 9:0a.m. to 5:00 p.m., five days a week. Which of the following alternative work arrangements might best suit this position?0

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 5: Motivating Employee Performance Through Work

Telecommuting involves all of the following EXCEPT:

Which one of the following statements has been cited as a weakness of the job characteristics theory?

All of the following are benefits of telecommuting EXCEPT:

________ is the degree to which individuals continuously understand how effectively they are performing the job.

Hackman and Oldham believed that critical _________ determine the extent to which characteristics of the task enhance employee responses to that task.

The degree to which the job activities give a person information about the effectiveness of performance is called

The problems encountered when implementing job rotation in the workplace include all of the following EXCEPT:

Match the following: -skill variety

________ gives employees more personal control over the hours they work each day.

The human relations view of participation was that participation

The _________ movement, in vogue from the 1930s through the 1950s, assumed that employees who are happy and satisfied will work harder.

Job enrichment is based on the ________ theory of motivation, which states positive job-related experiences and feelings of achievement, responsibility, and recognition are intrinsic to a job and could serve to motivate employees.

In the job characteristics theory, which of the following is NOT a factor presumed to cause the emergence of psychological states?

The degree to which the job activities give the individual direct and clear information about the effectiveness of his or her performance refers to _________.

Research finds that Douglas McGregor was the chief proponent of job specialization.

Match the following: -Hackman and Oldham

All of the following methods can be used to enhance individual performance at work EXCEPT:

Fortunately, job design involves how organizations design work that is performed in a company, rather than how jobs are structured.

_______, as conceptualized in scientific management, can help improve efficiency, but the process can also increase monotony.

Two people are needed to fill a position for a company that remains open for business from 9:0a.m. to 5:00 p.m., five days a week. Which of the following alternative work arrangements might best suit this position?0

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters