Question 1

Compare and contrast problem-solving teams and management teams.

Accepted Answer

Problem-solving teams and management teams serve different purposes within an organization, but they also have some similarities.

Problem-solving teams are typically formed to address specific issues or challenges within the organization. These teams are often cross-functional, bringing together individuals with different expertise and perspectives to brainstorm and implement solutions. Problem-solving teams are temporary and disband once the issue has been resolved.

On the other hand, management teams are responsible for overseeing the day-to-day operations of the organization and ensuring that strategic goals are met. These teams are typically made up of top-level executives and department heads who are responsible for making high-level decisions and setting the overall direction of the organization.

One key difference between problem-solving teams and management teams is their focus. Problem-solving teams are focused on addressing specific issues or challenges, while management teams are focused on the overall performance and direction of the organization.

Another difference is their longevity. Problem-solving teams are temporary and disband once the issue has been resolved, while management teams are ongoing and play a continuous role in the organization.

However, both types of teams require effective communication, collaboration, and leadership to be successful. They also both aim to improve the organization's performance and address any obstacles that may arise. Ultimately, problem-solving teams and management teams both play important roles in ensuring the success and effectiveness of an organization.

Question 2

Selection of the first site for implementing teams is crucial because

Accepted Answer

A) it sets the tone for the success of the total program. 
B) the first site should be the one with the lowest performance. 
C) it should be hidden from other workers. 
D) location is the most important consideration in establishing teams. 
E) it should be a site that spans the entire organization. 
A) it sets the tone for the success of the total program. 
B) the first site should be the one with the lowest performance. 
C) it should be hidden from other workers. 
D) location is the most important consideration in establishing teams. 
E) it should be a site that spans the entire organization. A

Question 3

The steering committee at Auto Toys, Inc. (ATI) is planning the team implementation at ATI. They have reached the last stage of writing the draft plan for the initial work teams. This draft plan should include all of the following EXCEPT:

Accepted Answer

A) recommend a process for selecting people. 
B) describe roles and responsibilities. 
C) explain who will be responsible for overall performance. 
D) explain what training the groups will need. 
E) lay out a preliminary master schedule for the next two or three years. 
A) recommend a process for selecting people. 
B) describe roles and responsibilities. 
C) explain who will be responsible for overall performance. 
D) explain what training the groups will need. 
E) lay out a preliminary master schedule for the next two or three years. C

Question 4

Alex is on a team with other members of his department that provides advice about how to fix different organizational quality problems. This team is probably a

Accepted Answer

A) quality circle. 
B) product development team. 
C) management team. 
D) skills team. 
E) work team. 
A) quality circle. 
B) product development team. 
C) management team. 
D) skills team. 
E) work team.

Question 5

Match the following:
-feasibility study

Accepted Answer

A) reward based on plant performance 
B) enhanced performance, reduced costs 
C) first step in planning change to teams 
D) temporary cross-functional teams 
E) phase 1 of self-managing work team implementation
F)create new product or service designs
G)increase compensation for new skills
H)frustration and confusion
I)organization ready to accommodate teams?
J)mature, fully developed team
K)benefit of team in organization
L)starts at the top in every successful team implementation
M)the last stage of planning implementation
N)managers' frustration with new roles
O)explores readiness for team environment
P)teams that do the daily work
Q)first teams created in the U.S.
R)group with a common goal
S)end result of months or years of planning
T)reward based on team performance 
A) reward based on plant performance 
B) enhanced performance, reduced costs 
C) first step in planning change to teams 
D) temporary cross-functional teams 
E) phase 1 of self-managing work team implementation
F)create new product or service designs
G)increase compensation for new skills
H)frustration and confusion
I)organization ready to accommodate teams?
J)mature, fully developed team
K)benefit of team in organization
L)starts at the top in every successful team implementation
M)the last stage of planning implementation
N)managers' frustration with new roles
O)explores readiness for team environment
P)teams that do the daily work
Q)first teams created in the U.S.
R)group with a common goal
S)end result of months or years of planning
T)reward based on team performance

Question 6

The primary job of ____ is to create new designs that will satisfy customers.

Accepted Answer

A) interdisciplinary teams 
B) quality circles 
C) problem-solving teams 
D) work teams 
E) product development teams 
A) interdisciplinary teams 
B) quality circles 
C) problem-solving teams 
D) work teams 
E) product development teams

Question 7

Match the following:
-write tentative plan for teams

Accepted Answer

A) reward based on plant performance 
B) enhanced performance, reduced costs 
C) first step in planning change to teams 
D) temporary cross-functional teams 
E) phase 1 of self-managing work team implementation
F)create new product or service designs
G)increase compensation for new skills
H)frustration and confusion
I)organization ready to accommodate teams?
J)mature, fully developed team
K)benefit of team in organization
L)starts at the top in every successful team implementation
M)the last stage of planning implementation
N)managers' frustration with new roles
O)explores readiness for team environment
P)teams that do the daily work
Q)first teams created in the U.S.
R)group with a common goal
S)end result of months or years of planning
T)reward based on team performance 
A) reward based on plant performance 
B) enhanced performance, reduced costs 
C) first step in planning change to teams 
D) temporary cross-functional teams 
E) phase 1 of self-managing work team implementation
F)create new product or service designs
G)increase compensation for new skills
H)frustration and confusion
I)organization ready to accommodate teams?
J)mature, fully developed team
K)benefit of team in organization
L)starts at the top in every successful team implementation
M)the last stage of planning implementation
N)managers' frustration with new roles
O)explores readiness for team environment
P)teams that do the daily work
Q)first teams created in the U.S.
R)group with a common goal
S)end result of months or years of planning
T)reward based on team performance

Question 8

During the _______ and _______ phase of team implementation, team members and managers often report frustration and confusion about the new situation.

Accepted Answer

reality, u

Question 9

Match the following:
-product development teams

Accepted Answer

A) reward based on plant performance 
B) enhanced performance, reduced costs 
C) first step in planning change to teams 
D) temporary cross-functional teams 
E) phase 1 of self-managing work team implementation
F)create new product or service designs
G)increase compensation for new skills
H)frustration and confusion
I)organization ready to accommodate teams?
J)mature, fully developed team
K)benefit of team in organization
L)starts at the top in every successful team implementation
M)the last stage of planning implementation
N)managers' frustration with new roles
O)explores readiness for team environment
P)teams that do the daily work
Q)first teams created in the U.S.
R)group with a common goal
S)end result of months or years of planning
T)reward based on team performance 
A) reward based on plant performance 
B) enhanced performance, reduced costs 
C) first step in planning change to teams 
D) temporary cross-functional teams 
E) phase 1 of self-managing work team implementation
F)create new product or service designs
G)increase compensation for new skills
H)frustration and confusion
I)organization ready to accommodate teams?
J)mature, fully developed team
K)benefit of team in organization
L)starts at the top in every successful team implementation
M)the last stage of planning implementation
N)managers' frustration with new roles
O)explores readiness for team environment
P)teams that do the daily work
Q)first teams created in the U.S.
R)group with a common goal
S)end result of months or years of planning
T)reward based on team performance

Question 10

Match the following:
-start-up

Accepted Answer

A) reward based on plant performance 
B) enhanced performance, reduced costs 
C) first step in planning change to teams 
D) temporary cross-functional teams 
E) phase 1 of self-managing work team implementation
F)create new product or service designs
G)increase compensation for new skills
H)frustration and confusion
I)organization ready to accommodate teams?
J)mature, fully developed team
K)benefit of team in organization
L)starts at the top in every successful team implementation
M)the last stage of planning implementation
N)managers' frustration with new roles
O)explores readiness for team environment
P)teams that do the daily work
Q)first teams created in the U.S.
R)group with a common goal
S)end result of months or years of planning
T)reward based on team performance 
A) reward based on plant performance 
B) enhanced performance, reduced costs 
C) first step in planning change to teams 
D) temporary cross-functional teams 
E) phase 1 of self-managing work team implementation
F)create new product or service designs
G)increase compensation for new skills
H)frustration and confusion
I)organization ready to accommodate teams?
J)mature, fully developed team
K)benefit of team in organization
L)starts at the top in every successful team implementation
M)the last stage of planning implementation
N)managers' frustration with new roles
O)explores readiness for team environment
P)teams that do the daily work
Q)first teams created in the U.S.
R)group with a common goal
S)end result of months or years of planning
T)reward based on team performance

Question 11

Teams do not usually take a great deal of time to develop, which is one of the advantages of using teams in companies.

Accepted Answer

A) True 
 B)False

Question 12

A team that is relatively permanent and coordinates other work teams is called a(n)

Accepted Answer

A) interdisciplinary team. 
B) work team. 
C) management team. 
D) problem-solving team. 
E) quality circle. 
A) interdisciplinary team. 
B) work team. 
C) management team. 
D) problem-solving team. 
E) quality circle.

Question 13

The person leading the change to a team-based organization must

Accepted Answer

A) not be swayed by the steering committee. 
B) be an external consultant, so as to avoid any organizational bias. 
C) have a strong belief that employees want to be responsible for their work. 
D) allow the teams to create their own unique visions. 
E) make a gut-level feasibility estimate. 
A) not be swayed by the steering committee. 
B) be an external consultant, so as to avoid any organizational bias. 
C) have a strong belief that employees want to be responsible for their work. 
D) allow the teams to create their own unique visions. 
E) make a gut-level feasibility estimate.

Question 14

Which of these is NOT a benefit of teams in organizations?

Accepted Answer

A) Enhanced performance 
B) Employee benefits 
C) Organizational enhancements 
D) Reduced costs 
E) Enhanced competition 
A) Enhanced performance 
B) Employee benefits 
C) Organizational enhancements 
D) Reduced costs 
E) Enhanced competition

Question 15

The draft plan, which guides the continuing work of the design teams and the first work teams, includes all of the following EXCEPT:

Accepted Answer

A) describes roles and responsibilities of all team members. 
B) recommends a process for selecting team members. 
C) explains what training the groups will need. 
D) identifies which work processes will be involved. 
E) recommend team incentives and bonuses. 
A) describes roles and responsibilities of all team members. 
B) recommends a process for selecting team members. 
C) explains what training the groups will need. 
D) identifies which work processes will be involved. 
E) recommend team incentives and bonuses.

Question 16

The best initial site for implementing teams is one that

Accepted Answer

A) is removed from the core operations of the business. 
B) includes workers who accept the idea of using teams. 
C) is chosen to reward a successful manager. 
D) needs the most improvement. 
E) includes workers from only one job category. 
A) is removed from the core operations of the business. 
B) includes workers who accept the idea of using teams. 
C) is chosen to reward a successful manager. 
D) needs the most improvement. 
E) includes workers from only one job category.

Question 17

How does having common performance goals affect teams? It affects teams by

Accepted Answer

A) selecting the defining purpose of the team. 
B) lowering commitment to the team's purpose. 
C) increasing team-based compensation. 
D) setting the tone and direction of the team. 
E) making the team similar to other groups and teams. 
A) selecting the defining purpose of the team. 
B) lowering commitment to the team's purpose. 
C) increasing team-based compensation. 
D) setting the tone and direction of the team. 
E) making the team similar to other groups and teams.

Question 18

______ are usually smaller than groups.

Accepted Answer

The answer of ______ are usually smaller than groups....

Question 19

During the ____ phase of team implementation, managers should provide encouragement, monitor performance, and sometimes protect teams from those who want to see the team fail.

Accepted Answer

A) self-managing teams 
B) tightly formed teams 
C) leader-centered teams 
D) reality and unrest 
E) start-up 
A) self-managing teams 
B) tightly formed teams 
C) leader-centered teams 
D) reality and unrest 
E) start-up

Question 20

For team implementation to be successful, change must start with _______.

Accepted Answer

The answer of For team implementation to be successful, change...

Compare and contrast problem-solving teams and management teams.

Selection of the first site for implementing teams is crucial because

The steering committee at Auto Toys, Inc. (ATI) is planning the team implementation at ATI. They have reached the last stage of writing the draft plan for the initial work teams. This draft plan should include all of the following EXCEPT:

Alex is on a team with other members of his department that provides advice about how to fix different organizational quality problems. This team is probably a

Match the following: -feasibility study

The primary job of ____ is to create new designs that will satisfy customers.

Match the following: -write tentative plan for teams

During the _ and _ phase of team implementation, team members and managers often report frustration and confusion about the new situation.

Match the following: -product development teams

Match the following: -start-up

Teams do not usually take a great deal of time to develop, which is one of the advantages of using teams in companies.

A team that is relatively permanent and coordinates other work teams is called a(n)

The person leading the change to a team-based organization must

Which of these is NOT a benefit of teams in organizations?

The draft plan, which guides the continuing work of the design teams and the first work teams, includes all of the following EXCEPT:

The best initial site for implementing teams is one that

How does having common performance goals affect teams? It affects teams by

______ are usually smaller than groups.

During the ____ phase of team implementation, managers should provide encouragement, monitor performance, and sometimes protect teams from those who want to see the team fail.

For team implementation to be successful, change must start with _______.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 10: Using Teams in Organizations

Compare and contrast problem-solving teams and management teams.

Selection of the first site for implementing teams is crucial because

The steering committee at Auto Toys, Inc. (ATI) is planning the team implementation at ATI. They have reached the last stage of writing the draft plan for the initial work teams. This draft plan should include all of the following EXCEPT:

Alex is on a team with other members of his department that provides advice about how to fix different organizational quality problems. This team is probably a

Match the following: -feasibility study

The primary job of ____ is to create new designs that will satisfy customers.

Match the following: -write tentative plan for teams

During the _______ and _______ phase of team implementation, team members and managers often report frustration and confusion about the new situation.

Match the following: -product development teams

Match the following: -start-up

Teams do not usually take a great deal of time to develop, which is one of the advantages of using teams in companies.

A team that is relatively permanent and coordinates other work teams is called a(n)

The person leading the change to a team-based organization must

Which of these is NOT a benefit of teams in organizations?

The draft plan, which guides the continuing work of the design teams and the first work teams, includes all of the following EXCEPT:

The best initial site for implementing teams is one that

How does having common performance goals affect teams? It affects teams by

______ are usually smaller than groups.

During the ____ phase of team implementation, managers should provide encouragement, monitor performance, and sometimes protect teams from those who want to see the team fail.

For team implementation to be successful, change must start with _______.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

During the _ and _ phase of team implementation, team members and managers often report frustration and confusion about the new situation.