Question 1

An innate belief about something without conscious consideration is called

Accepted Answer

A) escalation of commitment. 
B) coalition. 
C) intuition. 
D) groupthink. 
E) self-reaction. 
A) escalation of commitment. 
B) coalition. 
C) intuition. 
D) groupthink. 
E) self-reaction.

Question 2

Decisions that recur infrequently and have no decision rules are _____ decisions.

Accepted Answer

A) certain 
B) risk 
C) programmed 
D) nonprogrammed 
E) uncertain 
A) certain 
B) risk 
C) programmed 
D) nonprogrammed 
E) uncertain

Question 3

According to the rational decision-making approach, evaluate the alternatives

Accepted Answer

A) puts the decision into action. 
B) involves assessing all possible alternatives. 
C) involves selecting an alternative with the highest payoff. 
D) is the most crucial step. 
E) diagnoses the problem. 
A) puts the decision into action. 
B) involves assessing all possible alternatives. 
C) involves selecting an alternative with the highest payoff. 
D) is the most crucial step. 
E) diagnoses the problem.

Question 4

_______ is a skill that allows people to see differences between situations, phenomena, or events.

Accepted Answer

The answer of _______ is a skill that allows people...

Question 5

The fact that decision makers have limited capabilities to make rational decisions is called _______.

Accepted Answer

The answer of The fact that decision makers have limited...

Question 6

The final stage of the rational decision-making process involves implementing the decision.

Accepted Answer

A) True 
 B)False

Question 7

In general, ______ for managers may center on direct personal gain, indirect personal gain, or simple personal preferences.

Accepted Answer

The answer of In general, ______ for managers may center...

Question 8

A nonprogrammed decision involves a nonroutine, poorly structured problem and cannot be made with existing decision ________.

Accepted Answer

The answer of A nonprogrammed decision involves a nonroutine, poorly...

Question 9

Under ______ conditions, little information about the outcomes is available, but the decision maker is able to estimate the probability of occurrence of each alternative.

Accepted Answer

The answer of Under ______ conditions, little information about the...

Question 10

Characteristics of programmed decisions include all but which of the following?

Accepted Answer

A) Information is readily available. 
B) More common at the lower levels in the organization. 
C) They are well structured. 
D) Judgment and creativity are the basis of solution. 
E) Goals are clear and well known. 
A) Information is readily available. 
B) More common at the lower levels in the organization. 
C) They are well structured. 
D) Judgment and creativity are the basis of solution. 
E) Goals are clear and well known.

Question 11

Sarah, a human resources manager at XYZ Services, can estimate the probability that a certain percentage of employees will take advantage of a proposed benefit plan. Sarah is operating under a condition of

Accepted Answer

A) certainty. 
B) estimation. 
C) risk. 
D) uncertainty. 
E) rationalization. 
A) certainty. 
B) estimation. 
C) risk. 
D) uncertainty. 
E) rationalization.

Question 12

The ______ approach to decision making combines the worthwhile features of the behavior and rational approaches to making decisions.

Accepted Answer

The answer of The ______ approach to decision making combines...

Question 13

Research finds that decision rules are used to make programmed decisions.

Accepted Answer

A) True 
 B)False

Question 14

Match the following:
-contingency plans

Accepted Answer

A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups 
A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups

Question 15

One of the strengths of the ______ approach to decision-making is that is forces the decision maker to consider a decision in a logical, sequential manner, and the in-depth analysis of alternatives enables the decision maker to choose on the basis of information rather than emotion or social pressure.

Accepted Answer

The answer of One of the strengths of the ______...

Question 16

Insight represents a period of less intense conscious concentration during which knowledge and ideas develop.

Accepted Answer

A) True 
 B)False

Question 17

_______ are a person's beliefs about what constitutes right and wrong behavior in a company.

Accepted Answer

The answer of _______ are a person's beliefs about what...

Question 18

_____ refers to the inability of decision makers to process all aspects of information so that the decision is made with a limited subset of information.

Accepted Answer

A) Post-decision dissonance 
B) Groupthink block 
C) Rational bias 
D) Bounded rationality 
E) Suboptimizing issuing 
A) Post-decision dissonance 
B) Groupthink block 
C) Rational bias 
D) Bounded rationality 
E) Suboptimizing issuing

An innate belief about something without conscious consideration is called

Decisions that recur infrequently and have no decision rules are _____ decisions.

According to the rational decision-making approach, evaluate the alternatives

_______ is a skill that allows people to see differences between situations, phenomena, or events.

The fact that decision makers have limited capabilities to make rational decisions is called _______.

The final stage of the rational decision-making process involves implementing the decision.

In general, ______ for managers may center on direct personal gain, indirect personal gain, or simple personal preferences.

A nonprogrammed decision involves a nonroutine, poorly structured problem and cannot be made with existing decision ________.

Under ______ conditions, little information about the outcomes is available, but the decision maker is able to estimate the probability of occurrence of each alternative.

Characteristics of programmed decisions include all but which of the following?

Sarah, a human resources manager at XYZ Services, can estimate the probability that a certain percentage of employees will take advantage of a proposed benefit plan. Sarah is operating under a condition of

The ______ approach to decision making combines the worthwhile features of the behavior and rational approaches to making decisions.

Research finds that decision rules are used to make programmed decisions.

Match the following: -contingency plans

Insight represents a period of less intense conscious concentration during which knowledge and ideas develop.

_______ are a person's beliefs about what constitutes right and wrong behavior in a company.

_____ refers to the inability of decision makers to process all aspects of information so that the decision is made with a limited subset of information.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 8: Decision Making and Problem Solving

An innate belief about something without conscious consideration is called

Decisions that recur infrequently and have no decision rules are _____ decisions.

According to the rational decision-making approach, evaluate the alternatives

_______ is a skill that allows people to see differences between situations, phenomena, or events.

The fact that decision makers have limited capabilities to make rational decisions is called _______.

The final stage of the rational decision-making process involves implementing the decision.

In general, ______ for managers may center on direct personal gain, indirect personal gain, or simple personal preferences.

A nonprogrammed decision involves a nonroutine, poorly structured problem and cannot be made with existing decision ________.

Under ______ conditions, little information about the outcomes is available, but the decision maker is able to estimate the probability of occurrence of each alternative.

Characteristics of programmed decisions include all but which of the following?

Sarah, a human resources manager at XYZ Services, can estimate the probability that a certain percentage of employees will take advantage of a proposed benefit plan. Sarah is operating under a condition of

The ______ approach to decision making combines the worthwhile features of the behavior and rational approaches to making decisions.

Research finds that decision rules are used to make programmed decisions.

Match the following: -contingency plans

Insight represents a period of less intense conscious concentration during which knowledge and ideas develop.

_______ are a person's beliefs about what constitutes right and wrong behavior in a company.

_____ refers to the inability of decision makers to process all aspects of information so that the decision is made with a limited subset of information.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters