Exam 12: Developing and Managing Products

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Which of the following types of product modifications inevitably tend to cause firms to reduce costs in some of the organization?

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The test-marketing stage

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Marcellis is a product manager for a major electronics company. His current project is the development and introduction of a new smartphone. Since there are a number of smartphones currently out on the market, Marcellis is concerned about product failure. Currently, Marcellis and his team are in the screening phase of the new product development process. Has his team already passed the phase which is best able to measure the product failure concern?

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Consistency of product quality means giving consumers the quality they expect every time they purchase a product.

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The major drawback in using aesthetic modifications is that their value is determined subjectively.

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Product deletion can best be described as the process of deleting a product from the product mix when it

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Luis Mayo is an accountant at Ralston Purina. However, he is currently working with a group to determine the feasibility of a new brand of hot breakfast cereal. After the product is launched, Luis will return to the accounting department. His present position can be described as a

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A complex product development process, including an extensive business analysis to determine the possibility of success, are hallmarks of a

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The overall characteristics of a product that allow it to perform as expected in satisfying customer needs is

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Identify and explain the dimensions of product quality.

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If the manufacturer of Cool Whip were to introduce a chocolate-flavored Cool Whip and still continue to produce all of its other Cool Whip products, this would be an example of

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A brand manager in a multiproduct firm would be responsible for

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Scenario 12.2 Use the following to answer the questions. Jonathan Moore, president of Polar Manufacturing Company, has just reviewed the performance reports for the previous year and sees that there are some areas in which the company needs to improve. He specifically feels they could do a better job in managing Polar's product mix. Jonathan calls a meeting of all the managers responsible for each of the product lines that Polar currently manufactures. The group decides that they need to eliminate the complete industrial product line of ice chests, and plan to do so by letting the product decline without any changes in the marketing strategy or product. The group also decides to delete Polar's line of personal thermal underwear, however this product is to be discontinued within the week due to its unprofitability. While discussing these strategies, the group has also uncovered several customer groups for which new products could be developed. The managers decide to assemble a group of people from all functional areas of the company and give them the responsibility for all aspects of the new-product development. -Refer to Scenario 12.2. The group of people that management has assembled to take on the task of new-product development is best described as

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The runout approach to product deletion is used for technologically obsolete products.

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Venture teams work outside of established organization divisions.

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PepsiCo has a new flavor of soft drink that it wants to test to determine reactions of probable buyers. Which of the following test-market characteristics would be least useful to PepsiCo when testing the new soft drink?

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Functional modifications help an organization achieve and maintain a progressive image.

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Compare and contrast a product manager and a market manager.

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The business analysis stage of new-product development explores how well the new product fits in with the firm's existing product mix.

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Marketers begin to make decisions about labeling, packaging, branding, pricing, and promotion during

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