Exam 10: Strategy Implementation: Staffing and Directing

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What are some of the approaches a company can take to identify and prepare its people for important positions?

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A dynamic industry expert is someone with an analytical mind who is highly knowledgeable in other industries and can manage diverse product lines.

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Which method of managing disparate cultures is the most common and most destructive method of dealing with two different cultures because one company imposes its demands at the expense of another company's culture?

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Which one of the following is NOT one of the activities and techniques typically used in an assessment center to evaluate a person's suitability for advancement?

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Corporate culture does not necessarily have to support the strategy of the firm.

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What is TQM and what are its essential ingredients?

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Which of the following practices was NOT identified by a study of 750 U.S., Japanese, and European companies that do a good job of managing foreign assignments?

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TQM is an operational philosophy committed to customer satisfaction and continuous improvement.

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Which type of chief executive officer with a conservative style, a production or engineering background, and experience with controlling budgets, capital expenditures, inventories, and standardization procedures would be appropriate for a corporation following a stability strategy?

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Which CEO of Home Depot learned the dangers of attempting to change corporate culture?

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List the guidelines proposed for successful downsizing.

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Which one of the following was NOT one of the cultural dimensions that Hofstede found which could explain the success or failure of certain management practices?

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What information should an action plan include?

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According to Hofstede, which cultural dimension describes the extent to which a society emphasizes the importance of hard work, education, and persistence as well as the importance of thrift?

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Implementation of staffing involves leading through coaching people to use their abilities and skills most effectively and efficiently to achieve organizational objectives.

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What percent of large U.S. companies have CEO succession plans in place?

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European multinational corporations seldom use people with an international orientation to staff their management positions.

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To ensure employees are gaining the appropriate mix of experience to prepare employees for future responsibilities, many corporations move people from one job to another utilizing the technique of

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One objective of TQM is better, less variable quality of the product and service.

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Succession planning has become the most important topic discussed by boards of directors.

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