Exam 17: Quantitative Module

Which technology development is likely to have the greatest impact on the organization of the future?

The behavioral approach to management began in the 1960s with organizational behavior (OB).

Robert Owen tried to develop ________ to improve the workplace conditions in factories.

A typical organization can be characterized as ________.

Frederick W.Taylor published his book on the Principles of Scientific Management to illustrate the importance of bureaucracies in managing people.

Adam Smith argued that division of labor increased productivity.

Max Weber helped ________.

Robert Owen was greatly concerned with how workers were treated in factories of the Industrial Revolution.

One of the key components of total quality management (TQM)is a focus on ________ improvement.

________ is the originator of the Principles of Management.

The quantitative approach to management evolved out of mathematical methods of solving military problems.

W.Edwards Deming's ideas about quality and management were first embraced by Japanese companies.

Which of the following is most closely associated with making the workplace more humane?

Evidence that managers in the fifteenth-century Venetian shipbuilding facility were interested in keeping track of materials is best shown by which of the following?

Frederick W.Taylor is most closely associated with which of the following?

Which person was best known for developing the hierarchy of needs theory?

From the Hawthorne studies' results, you might predict that the performance of a poor performing individual might ________ when he or she joins a high performing group.

Robert Owen, Mary Parker Follett, and Hugo Munsterberg wrote extensively about how important ________ to an organization's success.

Real world studies have shown that division of labor ________.

A manager might turn to organizational behavior research when he or she has problems ________.