Exam 14: Foundations of Control

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Which kind of control takes place after the actual work has been carried out?

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A

Management of a global company often relies on highly formalized reports as controls for distant operations.

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A major part of the controlling function of management is to ________.

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C

A disadvantage of a statistical report is that it may leave out ________ measurements of performance.

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In a short essay, explain how global companies compare to domestic companies with respect to controlling workers.

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Which of the following would constitute basic corrective action for employees whose production has dropped?

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The criterion that determines the effectiveness of a control system is how well it reduces unnecessary costs.

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For addressing unemployment, this is an example of basic corrective action.

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An effective control system can help managers delegate authority to employees with confidence.

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In any given week, about ________ workers are attacked by coworkers or former coworkers and seriously injured in the United States.

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Annual losses from organizational theft and fraud amount to about ________ per worker.

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In a short essay, describe the third step in the control process.

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In a short essay, explain why what managers choose to measure can be more important than how they measure in the control process.

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Return on investment compares net profit after taxes to total sales.

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A professor gives a new test to an otherwise typical class and finds that only 10 percent of the students get grades of C or above.What is the most appropriate and fair response?

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When might a manager be justified in revising a standard rather than taking corrective action to remedy a significant performance deviation?

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In a short essay, explain why employers feel the need to monitor employee behavior.

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When actual performance falls outside an acceptable range of variation, it is termed a(n)________.

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In a short essay, describe the second step in the control process.

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A rigid, militaristic, high-pressure workplace that includes intimidation is likely to be a dysfunctional work environment.

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