Exam 17: Quantitative Module

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Contemporary approaches to management see the organization as a closed system in which all inputs and outputs stay within the system.

(True/False)
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The quantitative approach to management was largely used to improve ________.

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Fayol's principle of ________ refers to how to build harmony and unity in an organization.

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In a short essay, discuss the impact that the Industrial Revolution had on management.

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Adam Smith's Wealth of Nations was first published in the same ________ as the Declaration of Independence.

(Multiple Choice)
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Material inputs in an open system organization include ________.

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The most important pre-twentieth century development in management was the ________.

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A good model for Mary Parker Follett's view of a successful organization might be ________.

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The idea of an organization as a system was borrowed from psychological concepts.

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The Hawthorne studies showed that the brighter the lights in the room, the more productive were workers who worked in the room.

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Which of the following is a key element of total quality management (TQM)?

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The Hawthorne studies suggested that groups could influence the productivity of an individual.

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Getting 100,000 workers to work together to build an enormous pyramid is evidence of which management function?

(Multiple Choice)
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Convincing the ministers who controlled money and resources in ancient Egypt that building a pyramid was worth the effort is evidence of which management function?

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Which of the following is NOT a contingency variable?

(Multiple Choice)
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