Exam 7: Segmentation, Targeting, and Positioning
Exam 1: Marketing: Creating and Capturing Customer Value164 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships163 Questions
Exam 3: Sustainable Marketing, Social Responsibility and Ethics165 Questions
Exam 4: Analyzing the Marketing Environment152 Questions
Exam 5: Managing Marketing Information to Gain Customer Insights165 Questions
Exam 6: Understanding Consumer and Business Buyer Behaviour168 Questions
Exam 7: Segmentation, Targeting, and Positioning170 Questions
Exam 8: Developing and Managing Products and Services192 Questions
Exam 9: Brand Strategy and Management136 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value170 Questions
Exam 11: Marketing Channels125 Questions
Exam 12: Retailing and Wholesaling107 Questions
Exam 13: Communicating Customer Value: Advertising and Public Relations169 Questions
Exam 14: Personal Selling and Sales Promotion169 Questions
Exam 15: Direct, Online, Social Media, and Mobile Marketing158 Questions
Exam 16: The Global Marketplace109 Questions
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Most market targeting draws no criticism because it ________ customers.
(Multiple Choice)
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When it first opened for business, Home Depot claimed to offer better products at lower prices. This hard-to-sustain value proposition is called ________.
(Multiple Choice)
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To evaluate the different market segments your company is serving, you would look at which of the following factors?
(Multiple Choice)
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BMW allows customers to design their own vehicle from a set of options at BMW's Web site. What is this called?
(Essay)
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Purrsonals.com calls itself "the cat lover's social network." Which targeting approach best describes the site's approach?
(Multiple Choice)
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When Kia offers a new model of car with the same features as a comparable Toyota or Ford and provides a longer warranty, Kia is following a more-for-less strategy.
(True/False)
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When a company chooses a target marketing strategy, its choices are influenced by factors related to company resources, the degree of product variability, and the product's life-cycle stage.
(True/False)
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For market segments to be useful they must be measurable, accessible, substantial, differentiable, and actionable.
(True/False)
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A company or market offer can be differentiated along the lines of product, image, services, channels, or ________.
(Multiple Choice)
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Ad man Rosser Reeves believes that firms should develop a USP for each brand and stick to it. What does USP stand for?
(Multiple Choice)
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________ marketing tailors brands and promotions to the needs and wants of specific cities, neighborhoods, and even stores.
(Multiple Choice)
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Imagine that you are presenting a workshop on Requirements for Effective Segmentation. Briefly describe the five traits of market segments that will help your audience understand your topic.
(Essay)
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Explain how companies identify attractive market segments and choose a target marketing strategy.
(Essay)
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Half of a marketer's consumers buy a product because it is "in style"; the other half buy the product because of its superior functionality. What is this type of segmentation called?
(Essay)
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Mass customization has made relationships with customers ________.
(Multiple Choice)
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In which step of target marketing is the marketing mix created in detail?
(Essay)
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What assumption about consumers is made by a marketer using intermarket segmentation?
(Essay)
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Which type of statement first states the product's membership in a category and then shows its point-of-difference from other members of the category?
(Multiple Choice)
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When Pacific Fisheries groups its customers as countries by regions such as Asia, Australia, or New Zealand, it is using which segmenting base?
(Multiple Choice)
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Bob and Phyllis Cords own two retail stores, one in Nanaimo and one in Victoria. Though the cities are only 60 kilometers apart, the consumers at both stores are very different demographically. Bob and Phyllis alter the product offerings between both locations in an effort to cater to both demographic groups. This is an example of ________.
(Multiple Choice)
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