Exam 2: The Information Systems Strategy Triangle

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The ____________ is a plan articulating where a business seeks to go and how it expects to get there.

(Multiple Choice)
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There has been accelerated competition among market leaders concurrent with the increases in the quality and quantity of IT investments.

(True/False)
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In order to assess the critical issues in information management, a manager should know the IS infrastructure components. These are hardware, software, network and _______.

(Short Answer)
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Which is not a question that can be used to understand organizational design?

(Multiple Choice)
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What is alignment in the context of the Information Systems Strategy Triangle and why is it important for a business to be in alignment?

(Essay)
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A clear and compelling statement that unifies an organization's efforts and describes what the organization is all about is called its _________.

(Short Answer)
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All of the following are likely causes of Kaiser Permanente's difficulties before their new KPHealthConnect EXCEPT for:

(Multiple Choice)
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The plan an organization uses to provide information systems and services:

(Multiple Choice)
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A social business strategy is designed to use social IT tools for all of the following EXCEPT:

(Multiple Choice)
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Which one of the following is NOT part of the information systems strategy matrix?

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According to Porter's Generic Strategies Framework, a company that limits its scope to a narrower segment of the market is exercising this type of strategy.

(Short Answer)
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The managerial levers identifies the crucial, interrelated components for designing an organization. The components include all of the following EXCEPT:

(Multiple Choice)
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The "Managerial Levers" concept is useful for the following reasons:

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Hypercompetition refers to where a firm obtains more than 5 strong competitors.

(True/False)
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GE employees develop a DYB strategy to destroy an existing competitive advantage so that they can then find fresh new ways to serve the customer by next applying a ________ strategy.

(Short Answer)
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A bank provides its customers mobile applications that significantly simplify traditional banking activities. For example, a customer can use a smartphone to take a picture of a check and electronically deposit into an account. This unique service demonstrates the bank's desire to practice which one of Porter's strategies?

(Multiple Choice)
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According to Porter, a company that makes its services available 24/7 would be practicing a _________ strategy.

(Short Answer)
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Technology guru Tim O'Reilly said this about the publishing industry: "To adapt, publishers need to cannibalize their own business, experimenting with new forms, new formats, and new business models." This statement is consistent with:

(Multiple Choice)
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The managerial lever includes organization, control, and ___________________________.

(Short Answer)
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Business strategies based on hypercompetition focus on customer satisfaction and profit maximization but also build in a component of business intelligence. Business intelligence helps an agile organization to:

(Multiple Choice)
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