Exam 5: Information Systems and the Design of Work

To help employees accept new technologies like an information system, a manager will do all of the following EXCEPT:

Lewin's change model to gain acceptance of new technology is based on 3 stages. Order the stages based on the stage a manager would seek to achieve 1?? and so on.

The main benefit of ________________ is that users can work collaboratively to easily create and edit Web pages, and link them to useful resources.

A virtual team is faced with communication, technology and ______ challenges.

Two dimensions of considering virtual team activity are: same or different ______ and same or different ______.

How have hiring practices been impacted by IT?

Explain how IS radically changed the paper maker's work at a paper mill.

Teams operate in one of four ways, which are represented by combinations of two dimensions: "place" vs "time," and each dimension is either "same" or "different."

Knowledge-based work allows employees to work remotely rather than having to physically be present at a store, manufacturing facility or office building.

Telecommuting is (more/less) accepted by people in countries such as Japan and China

Virtual teams and remote work have advantages but no known disadvantages over face-to-face teams and showing up at an office.

Lewin's change model to gain acceptance of new technology is based on 3 stages. Match the stage to its objective.

What do we call members of the generation that's grown up using computers, the Web and social network sites as a normal, integrated part of their lives?

The Department of Veterans Affairs (VA) realized it did not have adequate policies, education or technology in place for remote workers when:

Employees may resist a change in IS by: denying that the system is up and running, trying to convince others it has no value, refusing to use the system, and/or _________ the system by distorting or altering inputs.

All of the following are new types of jobs created by the growing reliance on technology EXCEPT:

Team members who are _______________ and prefer to do several activities at one time may want to have IM or VOIP available to them so that they can communicate with their colleagues and still work on other tasks.

While there are many advantages to working remotely, there are some potential problems. For example, once work has been successfully performed remotely, a company may find economic reasons to let go of workers and choose to _______ the work abroad.

What was involved in the American Express BlueWork program?

Describe one job that once existed but today is obsolete (or is slowly becoming obsolete) because of technology.