Exam 5: Information Systems and the Design of Work

One of the best examples of outcome controls is the re-hiring of Steve Jobs by Apple as CEO

The factors driving the emergence of telecommuting include: changing demographics and lifestyle preferences, more powerful technologies, increasing reliance on web-based technologies, and _____________________.

Which collaboration technology is becoming more and more popular both inside and outside organizations, consuming much of our attention on a day-to-day basis?

Shoshana Zuboff studied how papermakers' jobs were changed by the introduction of computers. What was one of her findings?

Which virtual team challenge is more difficult for managers to manage/manipulate since there may be a great deal of difference between groups and individuals?

Technology today has increased the ways work blends together with other aspects of life. This is very similar to how work was configured in ____________ societies.

The type of controls that will be most likely be used for remote workers is:

As a result of increased flow of information, firms have seen an increase in middle managers.

Match the technology with its classification.

Today's IT increases the effectiveness of workers, particularly with the use of both ________ tools and collaboration tools.

The life cycle of a virtual team consists of 5 phases. List these phases in the order they occur in the life cycle.

According to Thomas Friedman, collaboration is the way that small companies can "act big" and flourish in today's flat world.

Data entry has always been a challenge in many business processes. There are technologies that have removed this challenge by allowing data to be captured at the time it is created, reducing the need for data entry clerks. List a specific example of this technology and the impact it has had on a particular industry. Matching

List the challenges that a global, virtual team must overcome to be successful.

The Internet greatly enhances collaboration.