Question 1

Which one of the following is NOT a quality associated with agile and dynamic business processes?

Accepted Answer

A)  Designed to support incremental improvement of processes 
B)  Relies on a high degree of IT 
C)  Allows for companies to take advantage of the latest innovations 
D)  Change requires significant redesign effort 
E)  Readily supports changing business requirements 
A)  Designed to support incremental improvement of processes 
B)  Relies on a high degree of IT 
C)  Allows for companies to take advantage of the latest innovations 
D)  Change requires significant redesign effort 
E)  Readily supports changing business requirements

Question 2

Which one of the following enterprise systems is social IT increasingly integrating with?

Accepted Answer

A)  ERP 
B)  SCM 
C)  PLM 
D)  CRM 
E)  SAP 
A)  ERP 
B)  SCM 
C)  PLM 
D)  CRM 
E)  SAP

Question 3

The major difference between an ERP and ERP II system is this feature.

Accepted Answer

A)  Advances in software usability and flexibility 
B)  Information is made immediately available to external stakeholders using social and collaborative tools 
C)  Information is made available to all departments in the company 
D)  Advanced quering and reporting capabilities 
E)  Close integration with e-business technologies 
A)  Advances in software usability and flexibility 
B)  Information is made immediately available to external stakeholders using social and collaborative tools 
C)  Information is made available to all departments in the company 
D)  Advanced quering and reporting capabilities 
E)  Close integration with e-business technologies

Question 4

The system should drive the transformation in a company when:

Accepted Answer

A)  The firm has competitive advantage because of its processes 
B)  Advantageous processes exist in the organization 
C)  When a firm has been around for a long time 
D)  When the systems are in a crisis 
E)  When employees have quite a lot of knowledge about transformation in the firm. 
A)  The firm has competitive advantage because of its processes 
B)  Advantageous processes exist in the organization 
C)  When a firm has been around for a long time 
D)  When the systems are in a crisis 
E)  When employees have quite a lot of knowledge about transformation in the firm.

Question 5

This is a set of information system tools used to enable information flow within and between processes across an organization.

Accepted Answer

The answer of This is a set of information system...

Question 6

What does SCM stand for?

Accepted Answer

Supply Cha

Question 7

These are comprehensive software packages that incorporate all modules needed to run the internal operations of a business. They should include the following modules: Manufacturing, Accounting, Human Resources and Sales.

Accepted Answer

A)  SCM systems 
B)  Groupware system 
C)  ERP systems 
D)  CRM systems 
E)  PLM systems 
A)  SCM systems 
B)  Groupware system 
C)  ERP systems 
D)  CRM systems 
E)  PLM systems

Question 8

When would an organization elect to use BPR over TQM?

Accepted Answer

A)  When they want to make small, incremental changes 
B)  When they need to attain aggressive improvement goals 
C)  When they have time to refine their improvement goals 
D)  When there is not a need to make significant immediate changes 
E)  When they want the employees to have control over the changes 
A)  When they want to make small, incremental changes 
B)  When they need to attain aggressive improvement goals 
C)  When they have time to refine their improvement goals 
D)  When there is not a need to make significant immediate changes 
E)  When they want the employees to have control over the changes

Question 9

All of the following are good metrics a firm can use to measure the success of a business process EXCEPT for:

Accepted Answer

A)  A customer's satisfaction with the quality of the product received 
B)  The time elapsed from when the customer placed an order to the time the product is received 
C)  The change in demographics of a region. 
D)  The number of orders the customer places in a given timeframe. 
E)  Revenue received from a service 
A)  A customer's satisfaction with the quality of the product received 
B)  The time elapsed from when the customer placed an order to the time the product is received 
C)  The change in demographics of a region. 
D)  The number of orders the customer places in a given timeframe. 
E)  Revenue received from a service

Question 10

Computer systems in the 1960s and early 1970s were typically designed around a specific departmental need and did not interface very well. These systems were designed to support:

Accepted Answer

A)  The functional perspective. 
B)  The entire enterprise. 
C)  The silo perspective. 
D)  Incremental change. 
E)  Social IT and mobile needs.
Ans; c 
A)  The functional perspective. 
B)  The entire enterprise. 
C)  The silo perspective. 
D)  Incremental change. 
E)  Social IT and mobile needs.
Ans; c

Question 11

In this business structure the firm is a hierarchy organized around a set of functions. Each group has a core competency that it concentrates upon.

Accepted Answer

A)  Technology 
B)  Business reengineering approach 
C)  Functional 
D)  Process Control 
E)  Business process 
A)  Technology 
B)  Business reengineering approach 
C)  Functional 
D)  Process Control 
E)  Business process

Question 12

This type of process reengineering uses a radical improvement method for change.

Accepted Answer

A)  Business Process Reengineering 
B)  System Development Engineering 
C)  Six Sigma 
D)  System Quality Management 
E)  Total Quality Management 
A)  Business Process Reengineering 
B)  System Development Engineering 
C)  Six Sigma 
D)  System Quality Management 
E)  Total Quality Management

Question 13

Match the scenario below to the enterprise system is represents.

Accepted Answer

The answer of Match the scenario below to the enterprise...

Question 14

Match the description below as belonging either to the functional (silo) perspective or the business process perspective.

Accepted Answer

A. Self-contained business units like ac

Question 15

Sloane Valve's successful effort to redesign its new product development (NPD) process can be classified as radical redesign.

Accepted Answer

A) True 
 B)False

Question 16

Identify the specific components of the payroll business process.

Accepted Answer

The answer of Identify the specific components of the payroll...

Question 17

Middleware is software used to:

Accepted Answer

A)  connect processes running on different computer systems across a network. 
B)  integrate a computer's operating system and its applications. 
C)  connect a computer system to the network. 
D)  support agile process redesign. 
E)  provide best business practices to ERP systems. 
A)  connect processes running on different computer systems across a network. 
B)  integrate a computer's operating system and its applications. 
C)  connect a computer system to the network. 
D)  support agile process redesign. 
E)  provide best business practices to ERP systems.

Question 18

Explain why installing an enterprise system often requires the redesign of existing business processes and the impact this has on the organization.

Accepted Answer

Reasons why installing an enterprise sys

Question 19

This is the tool that is used to help map a sequence of tasks that support a business process.
Ans : Workflow diagram

Accepted Answer

Ans : Work

Question 20

Early computer systems were designed to support the silo perspective rather than a cross-functional business process approach.

Accepted Answer

A) True 
 B)False

Which one of the following is NOT a quality associated with agile and dynamic business processes?

Which one of the following enterprise systems is social IT increasingly integrating with?

The major difference between an ERP and ERP II system is this feature.

The system should drive the transformation in a company when:

This is a set of information system tools used to enable information flow within and between processes across an organization.

What does SCM stand for?

These are comprehensive software packages that incorporate all modules needed to run the internal operations of a business. They should include the following modules: Manufacturing, Accounting, Human Resources and Sales.

When would an organization elect to use BPR over TQM?

All of the following are good metrics a firm can use to measure the success of a business process EXCEPT for:

Computer systems in the 1960s and early 1970s were typically designed around a specific departmental need and did not interface very well. These systems were designed to support:

In this business structure the firm is a hierarchy organized around a set of functions. Each group has a core competency that it concentrates upon.

This type of process reengineering uses a radical improvement method for change.

Match the scenario below to the enterprise system is represents.

Match the description below as belonging either to the functional (silo) perspective or the business process perspective.

Sloane Valve's successful effort to redesign its new product development (NPD) process can be classified as radical redesign.

Identify the specific components of the payroll business process.

Middleware is software used to:

Explain why installing an enterprise system often requires the redesign of existing business processes and the impact this has on the organization.

This is the tool that is used to help map a sequence of tasks that support a business process. Ans : Workflow diagram

Early computer systems were designed to support the silo perspective rather than a cross-functional business process approach.

Introduction

The Information Systems Strategy Triangle

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Information Systems and the Design of Work

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Information Systems Sourcing

Managing IT Projects

Business Intelligence Knowledge Management and Analytics

Privacy and Ethical Considerations in Information Management

Filters

Exam 6: Information Systems and Business Transformation

Which one of the following is NOT a quality associated with agile and dynamic business processes?

Which one of the following enterprise systems is social IT increasingly integrating with?

The major difference between an ERP and ERP II system is this feature.

The system should drive the transformation in a company when:

This is a set of information system tools used to enable information flow within and between processes across an organization.

What does SCM stand for?

These are comprehensive software packages that incorporate all modules needed to run the internal operations of a business. They should include the following modules: Manufacturing, Accounting, Human Resources and Sales.

When would an organization elect to use BPR over TQM?

All of the following are good metrics a firm can use to measure the success of a business process EXCEPT for:

Computer systems in the 1960s and early 1970s were typically designed around a specific departmental need and did not interface very well. These systems were designed to support:

In this business structure the firm is a hierarchy organized around a set of functions. Each group has a core competency that it concentrates upon.

This type of process reengineering uses a radical improvement method for change.

Match the scenario below to the enterprise system is represents.

Match the description below as belonging either to the functional (silo) perspective or the business process perspective.

Sloane Valve's successful effort to redesign its new product development (NPD) process can be classified as radical redesign.

Identify the specific components of the payroll business process.

Middleware is software used to:

Explain why installing an enterprise system often requires the redesign of existing business processes and the impact this has on the organization.

This is the tool that is used to help map a sequence of tasks that support a business process. Ans : Workflow diagram

Early computer systems were designed to support the silo perspective rather than a cross-functional business process approach.

Introduction

The Information Systems Strategy Triangle

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Information Systems and the Design of Work

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Information Systems Sourcing

Managing IT Projects

Business Intelligence Knowledge Management and Analytics

Privacy and Ethical Considerations in Information Management

Filters