Question 1

What is the business importance of managing the quality of business processes? Describe two methods of quality management.

Accepted Answer

Quality management is one area of continuous process improvement. Quality improvements in business processes can increase efficiency, reduce waste, lower costs, and can raise the level of product and service quality.Two methods for achieving greater quality are Total Quality Management (TQM) and Six Sigma. In TQM, quality is the responsibility of all people and functions within an organization. Everyone is expected to contribute to the overall improvement of quality. Six sigma is a specific measure of quality, representing 3.4 defects per million opportunities. Most companies cannot achieve this level of quality but use six sigma as a goal to implement a set of methodologies and techniques for improving quality and reducing costs.

Question 2

Prototyping is more iterative than the conventional lifecycle.

Accepted Answer

A) True 
 B)False  True

Question 3

End-user-developed systems can be completed more rapidly than those developed through the conventional systems lifecycle.

Accepted Answer

A) True 
 B)False  True

Question 4

Management should control the development of end-user applications by

Accepted Answer

A)  developing a formal development methodology. 
B)  requiring cost justification for end-user IS projects. 
C)  establishing standards for user-developed applications. 
D)  both B and C 
E)  both A and B 
A)  developing a formal development methodology. 
B)  requiring cost justification for end-user IS projects. 
C)  establishing standards for user-developed applications. 
D)  both B and C 
E)  both A and B

Question 5

Transferring data from a legacy system to the new system would be defined by which category of system design specifications?

Accepted Answer

A)  input 
B)  database 
C)  manual procedures 
D)  conversion 
A)  input 
B)  database 
C)  manual procedures 
D)  conversion

Question 6

Which type of fourth-generation language tool contains preprogrammed modules that can be used to create entire applications?

Accepted Answer

A)  PC software tools 
B)  report generators 
C)  application generators 
D)  application software packages 
A)  PC software tools 
B)  report generators 
C)  application generators 
D)  application software packages

Question 7

Object-oriented modeling is based on the concepts of

Accepted Answer

A)  objects and relationships. 
B)  classes and objects. 
C)  class and inheritance. 
D)  objects and inheritance. 
A)  objects and relationships. 
B)  classes and objects. 
C)  class and inheritance. 
D)  objects and inheritance.

Question 8

Object-oriented development is more incremental than traditional structured development.

Accepted Answer

A) True 
 B)False

Question 9

One advantage of fourth-generation tools is that they can easily handle processing large numbers of transactions or applications with extensive procedural logic and updating requirements.

Accepted Answer

A) True 
 B)False

Question 10

Describe each type of organizational change enabled by information technology. Give an example of each type of change, as it might be illustrated through the operations of a hotel.

Accepted Answer

1. In automation, employees are assisted

Question 11

You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues, and are likely to change their requirements during the course of development. What development method would be most successful for this project?

Accepted Answer

A)  RAD 
B)  JAD 
C)  end-user development 
D)  prototyping 
A)  RAD 
B)  JAD 
C)  end-user development 
D)  prototyping

Question 12

Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level?

Accepted Answer

A)  RAD 
B)  JAD 
C)  prototyping 
D)  end-user development 
A)  RAD 
B)  JAD 
C)  prototyping 
D)  end-user development

Question 13

To understand and define the contents of data flows and data store, system builders use

Accepted Answer

A)  a data dictionary. 
B)  process specifications diagrams. 
C)  user documentation. 
D)  data flow diagrams. 
A)  a data dictionary. 
B)  process specifications diagrams. 
C)  user documentation. 
D)  data flow diagrams.

Question 14

What qualities of object-oriented development make this method especially suitable for Internet applications?

Accepted Answer

Object-oriented development uses the obj

Question 15

In some forms of outsourcing, a company hires an external vendor to create the software for its system, but operates the software on its own computers.

Accepted Answer

A) True 
 B)False

Question 16

Which type of fourth-generation language tools are end-users most likely to work with?

Accepted Answer

A)  report generators and query languages 
B)  report generators and application generators 
C)  PC software tools and query languages 
D)  PC software tools and report generators 
A)  report generators and query languages 
B)  report generators and application generators 
C)  PC software tools and query languages 
D)  PC software tools and report generators

Question 17

A(n) ________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself.

Accepted Answer

The answer of A(n) ________ is an organizational change that...

Question 18

An upscale organic foods grocery chain is implementing an information system that will enable it to add same-day home delivery of groceries to its customers. This is an example of

Accepted Answer

A)  automation. 
B)  rationalization of procedures. 
C)  paradigm shift. 
D)  business process redesign. 
A)  automation. 
B)  rationalization of procedures. 
C)  paradigm shift. 
D)  business process redesign.

Question 19

A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.

Accepted Answer

A) True 
 B)False

Question 20

What is outsourcing? Describe the advantages and disadvantages to outsourcing software development.

Accepted Answer

In outsourcing, a firm hires an external

What is the business importance of managing the quality of business processes? Describe two methods of quality management.

Prototyping is more iterative than the conventional lifecycle.

End-user-developed systems can be completed more rapidly than those developed through the conventional systems lifecycle.

Management should control the development of end-user applications by

Transferring data from a legacy system to the new system would be defined by which category of system design specifications?

Which type of fourth-generation language tool contains preprogrammed modules that can be used to create entire applications?

Object-oriented modeling is based on the concepts of

Object-oriented development is more incremental than traditional structured development.

One advantage of fourth-generation tools is that they can easily handle processing large numbers of transactions or applications with extensive procedural logic and updating requirements.

Describe each type of organizational change enabled by information technology. Give an example of each type of change, as it might be illustrated through the operations of a hotel.

Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level?

To understand and define the contents of data flows and data store, system builders use

What qualities of object-oriented development make this method especially suitable for Internet applications?

In some forms of outsourcing, a company hires an external vendor to create the software for its system, but operates the software on its own computers.

Which type of fourth-generation language tools are end-users most likely to work with?

A(n) ________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself.

An upscale organic foods grocery chain is implementing an information system that will enable it to add same-day home delivery of groceries to its customers. This is an example of

A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.

What is outsourcing? Describe the advantages and disadvantages to outsourcing software development.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Managing Projects

Managing Global Systems

Filters

Exam 13: Building Information Systems

What is the business importance of managing the quality of business processes? Describe two methods of quality management.

Prototyping is more iterative than the conventional lifecycle.

End-user-developed systems can be completed more rapidly than those developed through the conventional systems lifecycle.

Management should control the development of end-user applications by

Transferring data from a legacy system to the new system would be defined by which category of system design specifications?

Which type of fourth-generation language tool contains preprogrammed modules that can be used to create entire applications?

Object-oriented modeling is based on the concepts of

Object-oriented development is more incremental than traditional structured development.

One advantage of fourth-generation tools is that they can easily handle processing large numbers of transactions or applications with extensive procedural logic and updating requirements.

Describe each type of organizational change enabled by information technology. Give an example of each type of change, as it might be illustrated through the operations of a hotel.

Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level?

To understand and define the contents of data flows and data store, system builders use

What qualities of object-oriented development make this method especially suitable for Internet applications?

In some forms of outsourcing, a company hires an external vendor to create the software for its system, but operates the software on its own computers.

Which type of fourth-generation language tools are end-users most likely to work with?

A(n) ________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself.

An upscale organic foods grocery chain is implementing an information system that will enable it to add same-day home delivery of groceries to its customers. This is an example of

A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail.

What is outsourcing? Describe the advantages and disadvantages to outsourcing software development.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Managing Projects

Managing Global Systems

Filters