Exam 2: Global E-Business and Collaboration

Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?

A ________ is a senior manager who oversees the use of IT in the firm.

Applications that allow managers to interactively manipulate current and historical data to discover patterns and trends that will help their decision-making are referred to as ________.

Which of the following statements about collaboration is not True?

Information supplied by an enterprise system is structured around cross-functional business processes.

In Domino's upgraded Pulse Evolution system, it incorporated a Pizza Tracker functionality that shows the progression of individual pizza orders. This is an example of using information systems to achieve which business objective?

Online collaboration tools eliminate the need for global firms to have synchronous collaboration.

ESSs are designed to serve the middle management of the organization.

Which of the following is an example of a cross-functional business process?

________ are representatives of departments outside of the information systems group for whom applications are developed.

A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business.

Management information systems typically support nonroutine decision making.

The use of digital technology and the Internet to execute the major business processes in the enterprise is called

Which of the following roles falls into the duties of an information systems manager?

________ systems are designed to help firms manage their relationships with their customers.

Enrolling employees in benefits plans is a business process handled by the finance and accounting function.

An example of a collaboration tool that supports colocated, asynchronous collaboration is

A(n) ________ is a set of logically related activities for accomplishing a specific business result.

IT ________ includes the strategy and policies for using information technology within an organization.

What are cross-functional business processes? Give an example.