Question 1

Which main business function is responsible for maintaining employee records?

Accepted Answer

A)  sales and marketing 
B)  human resources 
C)  finance and accounting 
D)  manufacturing and production 
A)  sales and marketing 
B)  human resources 
C)  finance and accounting 
D)  manufacturing and production B

Question 2

In a(n) ________ perspective, the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

Accepted Answer

sociotechnical

Question 3

Which of the following are key corporate assets?

Accepted Answer

A)  intellectual property, core competencies, and financial and human assets 
B)  production technologies and business processes for sales, marketing, and finance 
C)  knowledge and the firm's tangible assets, such as goods or services 
D)  time and knowledge 
A)  intellectual property, core competencies, and financial and human assets 
B)  production technologies and business processes for sales, marketing, and finance 
C)  knowledge and the firm's tangible assets, such as goods or services 
D)  time and knowledge A

Question 4

Maintaining the organization's financial records is a central purpose of which main business function?

Accepted Answer

A)  manufacturing and accounting 
B)  finance and accounting 
C)  sales and manufacturing 
D)  finance and sales 
A)  manufacturing and accounting 
B)  finance and accounting 
C)  sales and manufacturing 
D)  finance and sales

Question 5

Which of the following would NOT be used as an input for an information system?

Accepted Answer

A)  digital dashboard 
B)  handheld computer 
C)  bar-code scanner 
D)  cell phone 
A)  digital dashboard 
B)  handheld computer 
C)  bar-code scanner 
D)  cell phone

Question 6

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its

Accepted Answer

A)  culture. 
B)  environment. 
C)  atmosphere. 
D)  values. 
A)  culture. 
B)  environment. 
C)  atmosphere. 
D)  values.

Question 7

The dimensions of information systems are management, organizations, and information technology.

Accepted Answer

A) True 
 B)False

Question 8

The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is

Accepted Answer

A)  management science. 
B)  MIS. 
C)  operations research. 
D)  utilization management. 
A)  management science. 
B)  MIS. 
C)  operations research. 
D)  utilization management.

Question 9

An example of a business using information systems to create new products and services is

Accepted Answer

A)  Wal-Mart's RetailLink system. 
B)  the Mandarin Oriental hotel's customer-preference tracking system. 
C)  Verizon's Web-based digital dashboard. 
D)  Apple Inc.'s iPod. 
A)  Wal-Mart's RetailLink system. 
B)  the Mandarin Oriental hotel's customer-preference tracking system. 
C)  Verizon's Web-based digital dashboard. 
D)  Apple Inc.'s iPod.

Question 10

Which of the following constitutes an organizational element in the UPS tracking system described in the chapter?

Accepted Answer

A)  the specification of procedures for identifying packages with sender and recipient information 
B)  monitoring service levels 
C)  promoting the company strategy of low-cost, superior service 
D)  the use of handheld computers and networks for managing package delivery 
A)  the specification of procedures for identifying packages with sender and recipient information 
B)  monitoring service levels 
C)  promoting the company strategy of low-cost, superior service 
D)  the use of handheld computers and networks for managing package delivery

Question 11

You are a marketing manager for a national movie theater chain. Give an example of data that your department could use for creating meaningful information. What type of information could that data produce?

Accepted Answer

Movie ticket sales from indivi

Question 12

A fully digital firm produces only digital goods or services.

Accepted Answer

A) True 
 B)False

Question 13

________ are private corporate networks extended to authorized users outside the organization.

Accepted Answer

The answer of ________ are private corporate networks extended to...

Question 14

________ makes long-range strategic decisions about the firm's products and services.

Accepted Answer

The answer of ________ makes long-range strategic decisions about the...

Question 15

The key elements of an organization are its people, structure, business processes, politics, and ________.

Accepted Answer

The answer of The key elements of an organization are...

Question 16

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

Accepted Answer

A)  middle management. 
B)  service workers. 
C)  production management. 
D)  operational management. 
A)  middle management. 
B)  service workers. 
C)  production management. 
D)  operational management.

Question 17

Verizon's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of

Accepted Answer

A)  improved flexibility. 
B)  improved decision making. 
C)  improved efficiency. 
D)  customer and supplier intimacy. 
A)  improved flexibility. 
B)  improved decision making. 
C)  improved efficiency. 
D)  customer and supplier intimacy.

Question 18

Which of the following are environmental actors that interact with an organization and its information systems?

Accepted Answer

A)  customers 
B)  suppliers 
C)  regulatory agencies 
D)  all of the above 
A)  customers 
B)  suppliers 
C)  regulatory agencies 
D)  all of the above

Question 19

A managerial element in the UPS tracking system described in the chapter is

Accepted Answer

A)  taking inventory. 
B)  providing package status reports to customers. 
C)  the decision to use automation. 
D)  in-house package tracking software. 
A)  taking inventory. 
B)  providing package status reports to customers. 
C)  the decision to use automation. 
D)  in-house package tracking software.

Question 20

Which field of study focuses on both a behavioral and technical understanding of information systems?

Accepted Answer

A)  sociology 
B)  operations research 
C)  economics 
D)  management information systems 
A)  sociology 
B)  operations research 
C)  economics 
D)  management information systems

Which main business function is responsible for maintaining employee records?

In a(n) ________ perspective, the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

Which of the following are key corporate assets?

Maintaining the organization's financial records is a central purpose of which main business function?

Which of the following would NOT be used as an input for an information system?

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its

The dimensions of information systems are management, organizations, and information technology.

The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is

An example of a business using information systems to create new products and services is

Which of the following constitutes an organizational element in the UPS tracking system described in the chapter?

You are a marketing manager for a national movie theater chain. Give an example of data that your department could use for creating meaningful information. What type of information could that data produce?

A fully digital firm produces only digital goods or services.

________ are private corporate networks extended to authorized users outside the organization.

________ makes long-range strategic decisions about the firm's products and services.

The key elements of an organization are its people, structure, business processes, politics, and ________.

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

Verizon's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of

Which of the following are environmental actors that interact with an organization and its information systems?

A managerial element in the UPS tracking system described in the chapter is

Which field of study focuses on both a behavioral and technical understanding of information systems?

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 1: Information Systems in Global Business Today

Which main business function is responsible for maintaining employee records?

In a(n) ________ perspective, the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

Which of the following are key corporate assets?

Maintaining the organization's financial records is a central purpose of which main business function?

Which of the following would NOT be used as an input for an information system?

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its

The dimensions of information systems are management, organizations, and information technology.

The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is

An example of a business using information systems to create new products and services is

Which of the following constitutes an organizational element in the UPS tracking system described in the chapter?

You are a marketing manager for a national movie theater chain. Give an example of data that your department could use for creating meaningful information. What type of information could that data produce?

A fully digital firm produces only digital goods or services.

________ are private corporate networks extended to authorized users outside the organization.

________ makes long-range strategic decisions about the firm's products and services.

The key elements of an organization are its people, structure, business processes, politics, and ________.

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

Verizon's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of

Which of the following are environmental actors that interact with an organization and its information systems?

A managerial element in the UPS tracking system described in the chapter is

Which field of study focuses on both a behavioral and technical understanding of information systems?

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters