Exam 1: Human Resource Management and Competitive Advantage

According to recent research, more and more organizations are realizing that to sustain a competitive advantage, organizations must focus more attention on:

A firm pursuing a product differentiation strategy is attempting to promote the same services or products as competitors, but at a lower cost.

Part of the human resource professional's role is to monitor and evaluate an organization's human resource management practices.

Which of the following is not one of the sixteen HRM practices that enhance competitive advantage?

Firms can gain a competitive advantage over competitors by effectively managing their human resources.

Efforts to minimize turnover can help eliminate unnecessary costs and can enhance a company's ____ strategy.

_____ refers to efforts by organizations to reduce the number of social categories to diminish the "us" versus "them" thinking.

Which of the following events have not influenced human resource management practices in recent years?

Planned learning experiences designed to teach workers how to perform their current or future jobs more effectively are referred to as:

Productivity improvement programs are designed to tie job behaviors to rewards.

Discuss why a competitive advantage gained from human resource management practices is likely to be sustained over time.

An experienced employee helping less experienced ones solve work-related problems, thus leading to an improvement in the quality/quantity of the recipient's performance is an example of _____.

Good organization citizens tend to go out of their way to help co-workers with job-related activities.

_____ refers to the process of reducing the size of pay differences among employees.

An employee refusing a job offer from a competitor because of the commitment to the current employer is an example of HRM practices leading to _____.

What is per unit cost?

In smaller companies, line managers assume a larger role in effective human resource management practices.

The ability to minimize turnover rates does not enhance cost leadership strategy.

Good organizational citizens tend to engage in all the following EXCEPT:

_____ is defined as the extent to which employees are willing to exert the necessary effort to perform their jobs well.