Question 1

Emotional intelligence (EI) is one of the components of a high intelligence quotient (IQ).

Accepted Answer

A) True 
 B)False  False

Question 2

Leaders who fail to institute proper systems and controls that facilitate ethical conduct share responsibility with those who conceive, execute, and knowingly benefit from corporate misdeeds.

Accepted Answer

A) True 
 B)False  True

Question 3

There can be a high-integrity organization without high-integrity individuals.

Accepted Answer

A) True 
 B)False  False

Question 4

Unethical business practices typically involve the ________ cooperation of others and reflect the values, attitudes, and behavior patterns that define the operating culture of the organization.

Accepted Answer

A)  select 
B)  complete 
C)  explicit 
D)  tacit 
A)  select 
B)  complete 
C)  explicit 
D)  tacit

Question 5

Behavioral barriers to change occur because of conflicts between departments, conflicts arising from power relationships, and refusal to share information.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following does not constitute organizational bases of leader power?

Accepted Answer

A)  legitimate power 
B)  reward power 
C)  referent power 
D)  coercive power 
A)  legitimate power 
B)  reward power 
C)  referent power 
D)  coercive power

Question 7

The chance of ethical crises occurring is enhanced if

Accepted Answer

A)  the leader defines the corporate culture. 
B)  the organization has a weak ethical culture. 
C)  the shareholders have no confidence in the CEO. 
D)  employees follow the direction of the leader. 
A)  the leader defines the corporate culture. 
B)  the organization has a weak ethical culture. 
C)  the shareholders have no confidence in the CEO. 
D)  employees follow the direction of the leader.

Question 8

The ethical compass of an organization, in the integrity-based ethics approach to management, consists of the expected ________ and ________.

Accepted Answer

A)  obligations; rules 
B)  behaviors; penalties 
C)  responsibilities; aspirations 
D)  legalities; penalties 
A)  obligations; rules 
B)  behaviors; penalties 
C)  responsibilities; aspirations 
D)  legalities; penalties

Question 9

While carefully developed policies and procedures guide behavior, they need to be reinforced with all the following except

Accepted Answer

A)  effective communication. 
B)  enforcement. 
C)  monitoring. 
D)  threats of dismissal. 
A)  effective communication. 
B)  enforcement. 
C)  monitoring. 
D)  threats of dismissal.

Question 10

The expression the dark side of competition means that

Accepted Answer

A)  illegal behaviors result in penalties. 
B)  unethical behaviors are more like to take place when competition is intense. 
C)  competition encourages ethical behavior. 
D)  good competition is costly. 
A)  illegal behaviors result in penalties. 
B)  unethical behaviors are more like to take place when competition is intense. 
C)  competition encourages ethical behavior. 
D)  good competition is costly.

Question 11

If leaders do not believe in the ethical standards that they are trying to inspire, they will not be effective as good role models.

Accepted Answer

A) True 
 B)False

Question 12

In the integrity-based approach to ethics management, the objective is to

Accepted Answer

A)  conform with externally imposed standards. 
B)  prevent criminal misconduct. 
C)  enable responsible conduct. 
D)  reduce discretion, training, controls, audits, and penalties. 
A)  conform with externally imposed standards. 
B)  prevent criminal misconduct. 
C)  enable responsible conduct. 
D)  reduce discretion, training, controls, audits, and penalties.

Question 13

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer. This is an example of what kind of barrier to change?

Accepted Answer

A)  vested interests in the status quo 
B)  personal time constraints 
C)  behavioral barrier 
D)  systemic barrier 
A)  vested interests in the status quo 
B)  personal time constraints 
C)  behavioral barrier 
D)  systemic barrier

Question 14

As a manager, when faced with ethical crises you should

Accepted Answer

A)  focuson issues most relevant to stockholders. 
B)  wait for the other party to make the first move. 
C)  take the initiative to address the problem. 
D)  cover up as much as possible. 
A)  focuson issues most relevant to stockholders. 
B)  wait for the other party to make the first move. 
C)  take the initiative to address the problem. 
D)  cover up as much as possible.

Question 15

Recognizing opportunities and threats in the external environment is vital to firm success. Complexity and rapid evolution make it critical for employees and managers to become more awareof ________ trends and events.

Accepted Answer

A)  internal 
B)  outside 
C)  environmental 
D)  human resource 
A)  internal 
B)  outside 
C)  environmental 
D)  human resource

Question 16

________ are obstacles in which the design of organization structure, information processing, and reporting relationships, impede the proper flow and evaluation of information.

Accepted Answer

A)  Systemic barriers 
B)  Behavioral barriers 
C)  Political barriers 
D)  Barriers to entry 
A)  Systemic barriers 
B)  Behavioral barriers 
C)  Political barriers 
D)  Barriers to entry

Question 17

All of the following are components of emotional intelligence (EI) except

Accepted Answer

A)  self-awareness. 
B)  self-regulation. 
C)  self-promotion. 
D)  empathy. 
A)  self-awareness. 
B)  self-regulation. 
C)  self-promotion. 
D)  empathy.

Question 18

________ are obstacles associated with a managerial tendency to look at issues from a biased or limited perspective.

Accepted Answer

A)  Systemic barriers 
B)  Behavioral barriers 
C)  Political barriers 
D)  Barriers to exit 
A)  Systemic barriers 
B)  Behavioral barriers 
C)  Political barriers 
D)  Barriers to exit

Question 19

According to the textbook, ________ and ________ must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.

Accepted Answer

A)  bankers, employees 
B)  employees, external stakeholders 
C)  managers, top executives 
D)  managers, stockholders 
A)  bankers, employees 
B)  employees, external stakeholders 
C)  managers, top executives 
D)  managers, stockholders

Question 20

Which of the following is an important characteristic of a leader?

Accepted Answer

A)  strives to maintain the status quo 
B)  goal-oriented 
C)  reactive 
D)  focused on past performance 
A)  strives to maintain the status quo 
B)  goal-oriented 
C)  reactive 
D)  focused on past performance

Emotional intelligence (EI) is one of the components of a high intelligence quotient (IQ).

Leaders who fail to institute proper systems and controls that facilitate ethical conduct share responsibility with those who conceive, execute, and knowingly benefit from corporate misdeeds.

There can be a high-integrity organization without high-integrity individuals.

Unethical business practices typically involve the ________ cooperation of others and reflect the values, attitudes, and behavior patterns that define the operating culture of the organization.

Behavioral barriers to change occur because of conflicts between departments, conflicts arising from power relationships, and refusal to share information.

Which of the following does not constitute organizational bases of leader power?

The chance of ethical crises occurring is enhanced if

The ethical compass of an organization, in the integrity-based ethics approach to management, consists of the expected and .

While carefully developed policies and procedures guide behavior, they need to be reinforced with all the following except

The expression the dark side of competition means that

If leaders do not believe in the ethical standards that they are trying to inspire, they will not be effective as good role models.

In the integrity-based approach to ethics management, the objective is to

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer. This is an example of what kind of barrier to change?

As a manager, when faced with ethical crises you should

Recognizing opportunities and threats in the external environment is vital to firm success. Complexity and rapid evolution make it critical for employees and managers to become more awareof ________ trends and events.

________ are obstacles in which the design of organization structure, information processing, and reporting relationships, impede the proper flow and evaluation of information.

All of the following are components of emotional intelligence (EI) except

________ are obstacles associated with a managerial tendency to look at issues from a biased or limited perspective.

According to the textbook, and must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.

Which of the following is an important characteristic of a leader?

Strategic Management Creating Competitive Advantages

Analyzing the External Environment of the Firm Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Recognizing a Firm's Intellectual Assets Moving beyond a Firm's Tangible Resources

Business-Level Strategy Creating and Sustaining Competitive Advantages

Corporate-Level Strategy Creating Value through Diversification

International Strategy Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Exam 11: Strategic Leadership Creating a Learning Organization and an Ethical Organization

Emotional intelligence (EI) is one of the components of a high intelligence quotient (IQ).

Leaders who fail to institute proper systems and controls that facilitate ethical conduct share responsibility with those who conceive, execute, and knowingly benefit from corporate misdeeds.

There can be a high-integrity organization without high-integrity individuals.

Unethical business practices typically involve the ________ cooperation of others and reflect the values, attitudes, and behavior patterns that define the operating culture of the organization.

Behavioral barriers to change occur because of conflicts between departments, conflicts arising from power relationships, and refusal to share information.

Which of the following does not constitute organizational bases of leader power?

The chance of ethical crises occurring is enhanced if

The ethical compass of an organization, in the integrity-based ethics approach to management, consists of the expected ________ and ________.

While carefully developed policies and procedures guide behavior, they need to be reinforced with all the following except

The expression the dark side of competition means that

If leaders do not believe in the ethical standards that they are trying to inspire, they will not be effective as good role models.

In the integrity-based approach to ethics management, the objective is to

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer. This is an example of what kind of barrier to change?

As a manager, when faced with ethical crises you should

Recognizing opportunities and threats in the external environment is vital to firm success. Complexity and rapid evolution make it critical for employees and managers to become more awareof ________ trends and events.

________ are obstacles in which the design of organization structure, information processing, and reporting relationships, impede the proper flow and evaluation of information.

All of the following are components of emotional intelligence (EI) except

________ are obstacles associated with a managerial tendency to look at issues from a biased or limited perspective.

According to the textbook, ________ and ________ must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.

Which of the following is an important characteristic of a leader?

Strategic Management Creating Competitive Advantages

Analyzing the External Environment of the Firm Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Recognizing a Firm's Intellectual Assets Moving beyond a Firm's Tangible Resources

Business-Level Strategy Creating and Sustaining Competitive Advantages

Corporate-Level Strategy Creating Value through Diversification

International Strategy Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

The ethical compass of an organization, in the integrity-based ethics approach to management, consists of the expected and .

According to the textbook, and must accept personal responsibility for developing and strengthening ethical behavior throughout the organization.