Exam 3: Assessing the Internal Environment of the Firm

The internal measures should reflect business processes that have ________ impact on customer satisfaction. These include factors that affect cycle time, quality, employee skills, andproductivity.

Free

(Multiple Choice)

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Question 1

Correct Answer:

Verified

Path dependency has no impact on the inimitability of resources.

Free

(True/False)

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Question 2

Correct Answer:

Verified

False

Accounting is a sort of transformation process that converts daily records of individual transactions into monthly financial reports. The are the inputs, accounting is the operation that adds value, and are the outputs.

Free

(Multiple Choice)

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Question 3

Correct Answer:

Verified

Value-chain analysis assumes that the basic economic purpose of a firm is to create value, and it is a useful framework for analyzing the strengths and weaknesses of the firm.

(True/False)

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Question 4

In the resource-based view of the firm, examples of tangible resources include

(Multiple Choice)

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Question 5

In using crowdsourcing as a means to integrate the customer into the value chain, there are some perils to consider. Which of the following is not related to crowdsourcing perils?

(Multiple Choice)

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Question 6

Comparing your firm with all other firms in your industry assesses ________ performance.

(Multiple Choice)

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Question 7

Products and services that are difficult to imitate help firms sustain their profitability.

(True/False)

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Question 8

In a telephone operating company, negotiating and maintaining ongoing relations with regulatory bodies can be among the most important activities for competitive advantage. What type of value-chain support activity is this?

(Multiple Choice)

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Question 9

Apple combines and packages proven technology in new and innovative ways. This is an example of its use of

(Multiple Choice)

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Question 10

The value-chain concept assumes that both primary and support activities can produce value for customers.

(True/False)

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Question 11

In assessing its primary activities, an airline would examine

(Multiple Choice)

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Question 12

The root of the 3M innovation process is complex, hard to understand, and difficult to imitate.This is a competitive advantage based on

(Multiple Choice)

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Question 13

XYZ printing is building a dominant position as the low-cost leader in the 3D printer market. Three resources the firm can draw on to build a sustainable advantage are(1) an efficientsupply chains and manufacturing system, (2) internal control systems to minimize cost, and (3) competencies in the R&D of electronic products. This set of competencies will make it harder for later movers to imitate. This is an example of using ________ conditions to build protection in the 3D printing market.

(Multiple Choice)

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Question 14

Explain this statement: A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction, internal processes,andthe innovation and improvement activities of the organization.

(Essay)

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Question 15

________ are typically embedded in unique routines and practices that have evolved and accumulated over time such as effective work teams.

(Multiple Choice)

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Question 16

All of the following are examples of socially complex organizational phenomena except

(Multiple Choice)

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Question 17

Some leading-edge companies are applying the prosumer concept. Here, firms team up with their suppliers and alliance partners to satisfy their customer needs.

(True/False)

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Question 18

The culture of a firm also may be a resource that provides competitive advantage. Which of these companies might be a good example of this intangible resource?

(Multiple Choice)

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Question 19

Which of the following is not a tangible resource?

(Multiple Choice)

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Question 20

Showing 1 - 20 of 109

The internal measures should reflect business processes that have ________ impact on customer satisfaction. These include factors that affect cycle time, quality, employee skills, andproductivity.

Path dependency has no impact on the inimitability of resources.

Accounting is a sort of transformation process that converts daily records of individual transactions into monthly financial reports. The are the inputs, accounting is the operation that adds value, and are the outputs.

Value-chain analysis assumes that the basic economic purpose of a firm is to create value, and it is a useful framework for analyzing the strengths and weaknesses of the firm.

In the resource-based view of the firm, examples of tangible resources include

In using crowdsourcing as a means to integrate the customer into the value chain, there are some perils to consider. Which of the following is not related to crowdsourcing perils?

Comparing your firm with all other firms in your industry assesses ________ performance.

Products and services that are difficult to imitate help firms sustain their profitability.

In a telephone operating company, negotiating and maintaining ongoing relations with regulatory bodies can be among the most important activities for competitive advantage. What type of value-chain support activity is this?

Apple combines and packages proven technology in new and innovative ways. This is an example of its use of

The value-chain concept assumes that both primary and support activities can produce value for customers.

In assessing its primary activities, an airline would examine

The root of the 3M innovation process is complex, hard to understand, and difficult to imitate.This is a competitive advantage based on

Explain this statement: A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction, internal processes,andthe innovation and improvement activities of the organization.

________ are typically embedded in unique routines and practices that have evolved and accumulated over time such as effective work teams.

All of the following are examples of socially complex organizational phenomena except

Some leading-edge companies are applying the prosumer concept. Here, firms team up with their suppliers and alliance partners to satisfy their customer needs.

The culture of a firm also may be a resource that provides competitive advantage. Which of these companies might be a good example of this intangible resource?

Which of the following is not a tangible resource?

Strategic Management Creating Competitive Advantages

Analyzing the External Environment of the Firm Creating Competitive Advantages

Recognizing a Firm's Intellectual Assets Moving beyond a Firm's Tangible Resources

Business-Level Strategy Creating and Sustaining Competitive Advantages

Corporate-Level Strategy Creating Value through Diversification

International Strategy Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Exam 3: Assessing the Internal Environment of the Firm

The internal measures should reflect business processes that have ________ impact on customer satisfaction. These include factors that affect cycle time, quality, employee skills, andproductivity.

Path dependency has no impact on the inimitability of resources.

Accounting is a sort of transformation process that converts daily records of individual transactions into monthly financial reports. The ________ are the inputs, accounting is the operation that adds value, and ________ are the outputs.

Value-chain analysis assumes that the basic economic purpose of a firm is to create value, and it is a useful framework for analyzing the strengths and weaknesses of the firm.

In the resource-based view of the firm, examples of tangible resources include

In using crowdsourcing as a means to integrate the customer into the value chain, there are some perils to consider. Which of the following is not related to crowdsourcing perils?

Comparing your firm with all other firms in your industry assesses ________ performance.

Products and services that are difficult to imitate help firms sustain their profitability.

In a telephone operating company, negotiating and maintaining ongoing relations with regulatory bodies can be among the most important activities for competitive advantage. What type of value-chain support activity is this?

Apple combines and packages proven technology in new and innovative ways. This is an example of its use of

The value-chain concept assumes that both primary and support activities can produce value for customers.

In assessing its primary activities, an airline would examine

The root of the 3M innovation process is complex, hard to understand, and difficult to imitate.This is a competitive advantage based on

Explain this statement: A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction, internal processes,andthe innovation and improvement activities of the organization.

________ are typically embedded in unique routines and practices that have evolved and accumulated over time such as effective work teams.

All of the following are examples of socially complex organizational phenomena except

Some leading-edge companies are applying the prosumer concept. Here, firms team up with their suppliers and alliance partners to satisfy their customer needs.

The culture of a firm also may be a resource that provides competitive advantage. Which of these companies might be a good example of this intangible resource?

Which of the following is not a tangible resource?

Strategic Management Creating Competitive Advantages

Analyzing the External Environment of the Firm Creating Competitive Advantages

Recognizing a Firm's Intellectual Assets Moving beyond a Firm's Tangible Resources

Business-Level Strategy Creating and Sustaining Competitive Advantages

Corporate-Level Strategy Creating Value through Diversification

International Strategy Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Accounting is a sort of transformation process that converts daily records of individual transactions into monthly financial reports. The are the inputs, accounting is the operation that adds value, and are the outputs.