Exam 7: Selection

Vivian applied for a case worker position with a local non-profit organization that provides counseling to single mothers and their families. Vivian was raised by a single mother and appreciates the work that the organization does to help these individuals better their lives. If the organization selects Vivian for the job, ________ will most likely occur.

Initial screening of an applicant involves placing a phone call to them to find out some basic information about their knowledge, skills and abilities to determine if you want to pursue them further.

Having a culinary expert create a selection tool to test the knowledge of each applicant for the head chef position will create ________ validity. However, providing a tool which shows an empirical relationship between the scores on the selection tool and customer satisfaction scores will also demonstrate ________ validity.

Identify and define each of the standards which must be met in order for the selection process to be successful. What are the keys to ensuring that each are met?

Explain what is meant by person-job fit. Give reasons and examples as to why it is important in the selection process.

If hiring a customer service representative to handle and resolve customer complaint calls about product defects, breakages, or missing parts which three selection methods may be most appropriate to use? Identify each and describe how you would use them.

Of the following employee selection tools would you most likely want to use if you were recruiting for a security guard position?

The candidate for your receptionist position arrived late for the interview and then chewed gum during the interview. She is highly qualified and has several years of experience however her lateness and gum chewing can not be forgotten as demonstrates her lack of professionalism which is important for someone in that visible role. Your hiring decision will most likely be impacted by the bias of:

If an organization has a differentiation strategy which of the following statements is most likely True about their selection process?

All of the following are accurate regarding the use of drug tests as a selection tool EXCEPT:

In general, a company that follows a differentiation strategy most likely has a more involved and more time consuming selection process in order to focus on selecting top quality applicants.

John is preparing for his upcoming interview by purchasing a new suit and getting a haircut. Although he is typically a casual dresser and not so concerned with the way he looks, the day of the interview he will be groomed and look professional. John is most likely practicing:

Sally, Mary, and Anne were all interviewed for the retail supervisor position. Sally impressed the interviewers with how she answered the questions and did an exceptional job when she role played the customer service scenarios. Sally does not meet the educational requirements for the job. Mary and Anne also both did well and they meet the educational requirements. However, because Sally really impressed the interviewer with her role play she was chosen for the job. The bias of ________ has most likely occurred.

Gathering biodata is part of the process for administering an assessment center to a job applicant.

When an employee's own ________ and the requirements of the ________ match well then there is good person-job fit and the employee is more satisfied.

As part of the recruitment process for a graphic designer a company requires that each candidate bring with them a portfolio of their past work. This is known as a ________.

Which of the following positions most likely use similarly designed selection methods or processes based on what you know about how much structure may be required for the selection of certain positions?

A selection tool is valid if:

A temporary agency which recruits clerical workers has them sit in a simulated office environment where they answer the phones, type letters, respond to visitor requests and complete routine secretarial work. This is known as a/an ________.

A job candidate came to an interview unprepared and did not seem knowledgeable about the product your company produced or have any basic understanding of the organization. Even though they had a n excellent portfolio you ranked them low against other candidates. The ________ effect has just occurred.