Exam 8: Training and Development

Janet prefers to attend training programs that offer group discussion and role playing opportunities because it helps her remember the information. Therefore, Janet prefers training that is:

Sharon, Director of Sales, has a new Marketing Coordinator, Edward, who started last week. Edward will be completing a job shadow with the Sales Coordinator over the next two days to help him become familiar with the organization and its operations. This is an example of a/an:

After completing safety training for all of the assembly workers injuries were reduced by 22% over the following 12 months which saved the organization over $100,000. This organization experienced a positive return on investment in regard to this training.

An employee who is confident, does well during a training session, and applies what they have learned from the training back on the job most likely have high ________.

Based on what you know about the different levels of training evaluation, which level is probably the easiest to complete?

Identify and explain the three components to a training needs assessment. What types of data are needed to determine the gaps between what the employees are doing and what they should be doing?

Knowing that a majority of her trainees were ________ learners, Kellie reserved the computer lab for her word processing training so that they could practice drafting and editing documents.

In order to to teach all employees how to use the organization's HR information system to enroll in their benefit plans an on-line tutorial was created to take the employee through the process step by step. This will save time on classroom learning and paying an instructor. This would be an example of implementing training that is:

All of the following are examples of E-learning EXCEPT:

In order to prepare employees for promotional opportunities an organization would create ________ programs which may be focused on such topics as leadership skills.

To be effective, diversity training can be presented by anyone who has already completed the training and should focus on those minority groups who may be most effected by discrimination.

If someone is a visual learner which of the following would they most likely prefer?

Identify and describe the four types of training methods. Give an example of the type position or situation which would call for each type of training.

A student completing an internship at a local accounting firm three days a week while attending classes on the other two days is an example of blended learning.

A "first time supervisor" course was offered to all management staff who have taken on their first supervisory role. The training covered topics such as how to discuss performance issues with employees, how to communicate appropriately and how to handle employee disagreements. This training is an example of:

You have been asked to present to the management team the results of your training evaluations from a recent training program you taught. Your presentation should include the four levels of evaluation that were completed. Identify and describe each of these levels.

Which of the following statements is most accurate in regard to how organizational demands impact training?

Scanning the environment for opportunities and threats and determining the company's strengths and weaknesses are all part of a/an ________ analysis.

Elaine's job requires her to manage multiple projects at one time and therefore the position requires good time management skills. However, it has been identified that she has difficulty meeting deadlines. This would be an example of a needs assessment.

The ________ step helps management determine where they should put most of their training efforts in order to fill the gaps that may exist between what is happening and what should be happening.