Exam 11: Incentives and Rewards

A manager could improve a company's return on assets by using less employees to produce the product in order to save labor costs, but this may impact safety, and thereby cause a legal or ethical issue.

All of the following are important criteria if an incentive plan is to be most effective EXCEPT:

All of the following are impacts that technology can have on incentive programs EXCEPT:

A manager witnessed an employee providing outstanding customer service to a difficult customer. The manager then gave the employee a gift card for a free lunch, which could be considered a ________ award.

By aligning the interests of the employee with the interest of the company in order to encourage the employee to do what is best for the company, ________ theory has been used.

When there is a direct connection between achieving a goal and receiving a reward then the incentive has ________.

All of the following are examples of team or group incentive plans EXCEPT:

Stock options would be an example of a short term incentive which encourages top executives to work to improve the organizations performance.

All of the following statements regarding the backdating of stock options is accurate EXCEPT:

An organization which follows a cost leadership strategy should implement incentive programs that reward efficiency.

Identify and define three types of motivation theories. Give an example of each.

Last year Kevin was expected to bring on 12 new clients within 12 months. Kevin easily reached that objective so his supervisor is requiring him to bring on 18 new clients this year. Kevin's supervisor is using:

It is recommended that company's reward managers for creating and supporting a diverse workforce by including it as a performance criteria when evaluating them.

The Vice President of an organization is offered the option to buy 1000 shares of the organization's stock at $25.00 per share for the next five years. This type of incentive is known as a/an:

What are the three factors that influence employee motivation. Identify and define each and give an example.

Gina's company recently instituted an Improshare plan in order to improve the timeliness of production and decrease the cost per unit of product. The organization explained to each employee that they had to now inspect and assemble 25 parts in one hour rather than just 20 parts. Gina felt this was a reasonable goal knowing that there were days where she had been able to work ahead and produce more than expected. However Gina's manager did not explain how the time savings would be translated into a dollar amount of a bonus for each employee. Therefore employees in Gina's work area were not producing at the required level, as they did not understand the impact on their wages. This is an example of not meeting which criteria of an effective incentive plan?

If George's region increases their sales by 15% over the next 12 months, he and his staff will each receive a profit sharing bonus equivalent to 1% of the new sales they generate. This is an example of:

Briefly describe how an organization's business strategy and characteristics might impact how incentives and rewards are determined.

One way of the best ways to impact how employees view executive compensation is to:

When considering the differences among the generations in regard to the type of incentives tat would be most effective all of the following may be applicable EXCEPT: