Question 1

To be most effective diversity training programs should:

Accepted Answer

A)  use those that belong to a minority group as instructors. 
B)  focus on those groups who are most often discriminated against. 
C)  be customized to the organization's needs. 
D)  focus on the behaviors of groups rather than individuals. 
E)  not impact how human resources practices are carried out. 
A)  use those that belong to a minority group as instructors. 
B)  focus on those groups who are most often discriminated against. 
C)  be customized to the organization's needs. 
D)  focus on the behaviors of groups rather than individuals. 
E)  not impact how human resources practices are carried out.

Question 2

A nuclear power plant holds emergency drills each quarter where the emergency management plan is activated and everyone in the facility takes on a particular role in handling the emergency. Even local fire companies and police departments are activated as part of the drill so that the emergency scenario is acted out as realistic as possible in order to test how well the facility responds in the event of a real emergency. This would be an example of:

Accepted Answer

A)  on the job training. 
B)  simulation. 
C)  classroom training. 
D)  blended learning. 
E)  coaching. 
A)  on the job training. 
B)  simulation. 
C)  classroom training. 
D)  blended learning. 
E)  coaching.

Question 3

All of the following statements are True in regard to self-efficacy EXCEPT:

Accepted Answer

A)  Those with high self-efficacy have high self confidence. 
B)  Those with high self-efficacy are more likely to apply training back on the job. 
C)  Those with low self-efficacy may work harder to make up for their lack of confidence. 
D)  Those with high self-efficacy generally take longer to complete the training materials. 
E)  Those with high self-efficacy may be over confident and not invest the appropriate time in the training. 
A)  Those with high self-efficacy have high self confidence. 
B)  Those with high self-efficacy are more likely to apply training back on the job. 
C)  Those with low self-efficacy may work harder to make up for their lack of confidence. 
D)  Those with high self-efficacy generally take longer to complete the training materials. 
E)  Those with high self-efficacy may be over confident and not invest the appropriate time in the training.

Question 4

Which statement is most accurate in regard to determining where a global organization provides training?

Accepted Answer

A)  On the job training may be the best option for overseas assignments so that the employee gets hands on training in the country to which they are assigned. 
B)  On-line training should be avoided because personal contact is most effective. 
C)  The cost of the training is not a consideration since most global companies are used to spending large amounts of money on training. 
D)  Training host country nationals in the country where the organization is based is most effective. 
E)  None of the above are accurate. 
A)  On the job training may be the best option for overseas assignments so that the employee gets hands on training in the country to which they are assigned. 
B)  On-line training should be avoided because personal contact is most effective. 
C)  The cost of the training is not a consideration since most global companies are used to spending large amounts of money on training. 
D)  Training host country nationals in the country where the organization is based is most effective. 
E)  None of the above are accurate.

Question 5

LMN Industries installed new equipment 6 months ago. Productivity levels are still not quite what the should be at this point and LMN would like to observe employees using the new equipment to determine which people may need additional training in order to run the equipment at its optimal level. This would be an example of a/an:

Accepted Answer

A)  task analysis. 
B)  organizational analysis. 
C)  employee orientation. 
D)  person analysis. 
E)  blended learning program. 
A)  task analysis. 
B)  organizational analysis. 
C)  employee orientation. 
D)  person analysis. 
E)  blended learning program.

Question 6

One way to teach employees about different cultures and how to be sensitive to those who are different than they are, is to provide diversity training.

Accepted Answer

A) True 
 B)False

Question 7

In order for training to be effective organizations should follow a standard process which involves completing a ________, then ________, ________, and ________ the training provided.

Accepted Answer

needs assessment; de

Question 8

In order to have the most effective training programs the steps to be followed are:

Accepted Answer

A)  assess, design, implement, evaluate. 
B)  design, assess, implement, evaluate. 
C)  evaluate, design, assess, implement. 
D)  design, analyze, implement, adjust. 
E)  assess, implement, redesign, evaluate. 
A)  assess, design, implement, evaluate. 
B)  design, assess, implement, evaluate. 
C)  evaluate, design, assess, implement. 
D)  design, analyze, implement, adjust. 
E)  assess, implement, redesign, evaluate.

Question 9

KLM Industries will be conducting a needs assessment to identify what type of training programs to implement at their organization. To be most effective they should start by determining which employees should be included in the training by conducting a person analysis.

Accepted Answer

A) True 
 B)False

Question 10

As kinesthetic learner you would most likely prefer to receive information in the form of graphs, tables and charts.

Accepted Answer

A) True 
 B)False

Question 11

Your sales director for the European market is leaving in a month for an overseas assignment which will last for 18 months. He will be living in Paris with his wife and son during this time. In order to ensure that he has a successful assignment what type of training will you provide to him and his family before they leave, what type of training may need to occur during the training, and what training is required when he returns?

Accepted Answer

Thorough training prior to leaving on an

Question 12

To prepare employees to possibly be promoted in the future it is important for managers to ________ their staff so they are prepared to take on additional responsibilities.

Accepted Answer

A)  evaluate 
B)  develop 
C)  analyze 
D)  train 
E)  orient 
A)  evaluate 
B)  develop 
C)  analyze 
D)  train 
E)  orient

Question 13

Amy, who is the department secretary for the marketing department, just received a new copier in her work area which also scans, faxes and has a variety of other functions which her old copier did not. Amy requires skills training in how to operate the equipment.

Accepted Answer

A) True 
 B)False

Question 14

________ may include job shadowing for those in middle management roles within the organization.

Accepted Answer

The answer of ________ may include job shadowing for those...

Question 15

Jake has worked at R & R construction for 15 years as a carpenter's assistant. He has a good attendance record, satisfactory performance, and is happy in his job. Jake would be considered a high-potential employee.

Accepted Answer

A) True 
 B)False

Question 16

All of the following are accurate statements regarding training and technology EXCEPT:

Accepted Answer

A)  Technology will replace all other forms of training as continual advances are made in the field. 
B)  Skills inventories can be used to identify likely job candidates for internal transfers. 
C)  Using technology to provide training may not always be a viable option due to the technological skills of employees. 
D)  E-learning has the ability to provide employees with access to training that they may not have otherwise had. 
E)  Technology can be used to provide notification, present and track employee training programs. 
A)  Technology will replace all other forms of training as continual advances are made in the field. 
B)  Skills inventories can be used to identify likely job candidates for internal transfers. 
C)  Using technology to provide training may not always be a viable option due to the technological skills of employees. 
D)  E-learning has the ability to provide employees with access to training that they may not have otherwise had. 
E)  Technology can be used to provide notification, present and track employee training programs.

Question 17

If a company needs to determine how well they are meeting their goals and objectives they should:

Accepted Answer

A)  identify their external opportunities. 
B)  determine what threats they face in their industry. 
C)  evaluate the company's strengths. 
D)  analyze the weaknesses of the company. 
E)  do all of the above. 
A)  identify their external opportunities. 
B)  determine what threats they face in their industry. 
C)  evaluate the company's strengths. 
D)  analyze the weaknesses of the company. 
E)  do all of the above.

Question 18

When evaluating any type of training program what would be some examples of questions you would want to ask in order to get good feedback from participants in order to identify what changes need to be made? List at least 5 questions you would ask on a training evaluation form.

Accepted Answer

What was your favorite part of the train

Question 19

During the ________ step, gaps between what an employee should be doing on the job and what they are actually doing on the job are identified.

Accepted Answer

The answer of During the ________ step, gaps between what...

Question 20

Which of the following is an example of having low learning agility?

Accepted Answer

A)  John talks to his supervisor about new projects in which he can get involved. 
B)  Luke requests to remain in his current role, in which he is satisfied, rather than be transferred. 
C)  Sara requests a mentor to help her advance her management skills. 
D)  Eli brought forward a performance improvement idea to help increase productivity. 
E)  Lisa is investigating the possibility of getting her CPA credentials. 
A)  John talks to his supervisor about new projects in which he can get involved. 
B)  Luke requests to remain in his current role, in which he is satisfied, rather than be transferred. 
C)  Sara requests a mentor to help her advance her management skills. 
D)  Eli brought forward a performance improvement idea to help increase productivity. 
E)  Lisa is investigating the possibility of getting her CPA credentials.

To be most effective diversity training programs should:

All of the following statements are True in regard to self-efficacy EXCEPT:

Which statement is most accurate in regard to determining where a global organization provides training?

One way to teach employees about different cultures and how to be sensitive to those who are different than they are, is to provide diversity training.

In order for training to be effective organizations should follow a standard process which involves completing a , then , , and the training provided.

In order to have the most effective training programs the steps to be followed are:

KLM Industries will be conducting a needs assessment to identify what type of training programs to implement at their organization. To be most effective they should start by determining which employees should be included in the training by conducting a person analysis.

As kinesthetic learner you would most likely prefer to receive information in the form of graphs, tables and charts.

To prepare employees to possibly be promoted in the future it is important for managers to ________ their staff so they are prepared to take on additional responsibilities.

Amy, who is the department secretary for the marketing department, just received a new copier in her work area which also scans, faxes and has a variety of other functions which her old copier did not. Amy requires skills training in how to operate the equipment.

________ may include job shadowing for those in middle management roles within the organization.

Jake has worked at R & R construction for 15 years as a carpenter's assistant. He has a good attendance record, satisfactory performance, and is happy in his job. Jake would be considered a high-potential employee.

All of the following are accurate statements regarding training and technology EXCEPT:

If a company needs to determine how well they are meeting their goals and objectives they should:

When evaluating any type of training program what would be some examples of questions you would want to ask in order to get good feedback from participants in order to identify what changes need to be made? List at least 5 questions you would ask on a training evaluation form.

During the ________ step, gaps between what an employee should be doing on the job and what they are actually doing on the job are identified.

Which of the following is an example of having low learning agility?

Managing Employees for Competitive Advantage

Organizational Demands and Environmental Influences

Regulatory Issues

Job Design and Job Analysis

Workforce Planning

Recruitment

Selection

Performance Management

Compensating Employees

Incentives and Rewards

Employee Benefits and Safety Programs

Labor Unions and Employee Management

Creating High Performing Hr Systems

Filters

Exam 8: Training and Development

To be most effective diversity training programs should:

All of the following statements are True in regard to self-efficacy EXCEPT:

Which statement is most accurate in regard to determining where a global organization provides training?

One way to teach employees about different cultures and how to be sensitive to those who are different than they are, is to provide diversity training.

In order for training to be effective organizations should follow a standard process which involves completing a ________, then ________, ________, and ________ the training provided.

In order to have the most effective training programs the steps to be followed are:

KLM Industries will be conducting a needs assessment to identify what type of training programs to implement at their organization. To be most effective they should start by determining which employees should be included in the training by conducting a person analysis.

As kinesthetic learner you would most likely prefer to receive information in the form of graphs, tables and charts.

To prepare employees to possibly be promoted in the future it is important for managers to ________ their staff so they are prepared to take on additional responsibilities.

Amy, who is the department secretary for the marketing department, just received a new copier in her work area which also scans, faxes and has a variety of other functions which her old copier did not. Amy requires skills training in how to operate the equipment.

________ may include job shadowing for those in middle management roles within the organization.

Jake has worked at R & R construction for 15 years as a carpenter's assistant. He has a good attendance record, satisfactory performance, and is happy in his job. Jake would be considered a high-potential employee.

All of the following are accurate statements regarding training and technology EXCEPT:

If a company needs to determine how well they are meeting their goals and objectives they should:

When evaluating any type of training program what would be some examples of questions you would want to ask in order to get good feedback from participants in order to identify what changes need to be made? List at least 5 questions you would ask on a training evaluation form.

During the ________ step, gaps between what an employee should be doing on the job and what they are actually doing on the job are identified.

Which of the following is an example of having low learning agility?

Managing Employees for Competitive Advantage

Organizational Demands and Environmental Influences

Regulatory Issues

Job Design and Job Analysis

Workforce Planning

Recruitment

Selection

Performance Management

Compensating Employees

Incentives and Rewards

Employee Benefits and Safety Programs

Labor Unions and Employee Management

Creating High Performing Hr Systems

Filters

In order for training to be effective organizations should follow a standard process which involves completing a , then , , and the training provided.