Exam 5: Groups and Organizations

During "groupthink"

Which type of leadership style takes charge of making decisions and makes sure people do what they are told?

The scientific management approach was developed by

Bureaucracy places more importance on personal ties than on technical competence.

How have formal organizations changed over the course of the 20th century? Describe the ideal formal organization in the eyes of scientific management analyst Frederick Taylor, who wrote his business principle a century ago.How and why do today's more flexible organizations strive to be different from those described by Taylor?

You are part of a task force with a group leader who has a distant relationship with the group members and who is concerned with getting the job done.Which type of leader does your task force have?

Max Weber argued that formal organizations were efficient, but he cautioned that they can have harmful effects on people.As he saw it, what is the danger?

Milgram's experiment showed that people are easily influenced by both "ordinary people" and legitimate authority figures.

A "triad" is

Scientific management was an effort to humanize the workplace.

In addition to keeping their individuality, members of a social group also think of themselves as a special "we."

During the last fifty years, Japanese formal organizations have differed from those in the United States by being

One characteristic of secondary groups is

In principle, bureaucratic organizations pay little attention to

Solomon Asch's research, in which subjects were asked to match lines, showed that

What are the dangers that are posed to us by the process called the "McDonaldization" of society? Develop some strategies, policies, or personal choices that might help discourage the spread of this process.

Imagine you are watching several dozen passengers sitting in an airport gate area waiting to board a plane.These people are an example of a

A temporary, loosely formed collection of people who may or may not interact is a

What are the differences between categories and social groups?

The emergency room clerk who keeps a bleeding patient waiting while filling out lots of paperwork is a classic example of bureaucratic