Exam 12: Group Behavior and Effective Teams

Innovative companies intentionally use heterogeneous teams to solve problems.

What phenomenon occurs when decision-making groups do not consider all alternatives and value unanimity rather than quality decisions?

Which of the following is a main goal of working in teams?

Teams have a clear,formal leader or manager who makes decisions for the group.

What term refers to self-appointed people who "protect" the group and its leader from negative information?

Diversity can lead to which of the following?

What term refers to an interdependent collection of at least two individuals who share a common goal and responsibility for specific outcomes?

Communication challenges can create barriers to effective teamwork by doing which of the following?

Team contracts _________ the potential for team conflict stemming from unequal division of resources?

List at least six questions you could ask in diagnosing team issues.

Overlapping membership helps to decrease inter-team competition.

Social loafing is less common with __________ teams.

What strategy involves changing the shape of the team,structuring social interaction,and working to engage everyone on the team?

Virtual team members have to consciously assess the __________ elements of team communications.

If membership and environmental changes are recognized and addressed,teams can remain in the performing stage indefinitely.

Group members are not accountable for their individual performance.

____________ occur when a team member serves on a work team and a second team with the function of integrating multiple teams.

A team becomes more cohesive and clarifies members' roles and responsibilities,team goals,and team processes during which stage?

Which of the following is a synchronous technology?

Teams with less well-defined emotional intelligence climates experience __________ task and relationship conflict and __________ conflict intensity.