Question 1

A ________ is an activity at which a firm excels as a world-class leader.

Accepted Answer

A) best practice 
B) competitive advantage 
C) primary activity 
D) core competency 
A) best practice 
B) competitive advantage 
C) primary activity 
D) core competency

Question 2

In a ________ system configuration,separate information systems are designed and managed by each foreign unit.

Accepted Answer

A) duplicated 
B) centralized 
C) decentralized 
D) networked 
A) duplicated 
B) centralized 
C) decentralized 
D) networked

Question 3

The text describes Michael Porter's view of the Internet as somewhat negative.What negative influences does Porter see? Describe several positive influences the Internet has on business.Do these outweigh the negative influences?

Accepted Answer

Porter sees the Internet as creating eve

Question 4

The first movers of a disruptive technology typically benefit the most from the technology;and it is rare that fast followers catch up quickly.

Accepted Answer

A) True 
 B)False

Question 5

When a firm provides a specialized product or service for a narrow target market better than competitors,they are using a ________ strategy.

Accepted Answer

A) product differentiation 
B) market niche 
C) mass customization 
D) process efficiency 
A) product differentiation 
B) market niche 
C) mass customization 
D) process efficiency

Question 6

Why should a company engage in business process reengineering? How would a company know if it needed or would gain from BPR?

Accepted Answer

A company should engage in BPR in order

Question 7

The idea driving synergies is that when the output of some units can be used as inputs to other units,the relationship can lower cost and generate profits.

Accepted Answer

A) True 
 B)False

Question 8

How are information systems used at the industry level to achieve strategic advantage?

Accepted Answer

A) By building industry-wide,IT-supported consortia and symposia 
B) By raising the bargaining power of suppliers 
C) By encouraging the entry of new competitors 
D) By enforcing standards that reduce the differences between competitors 
A) By building industry-wide,IT-supported consortia and symposia 
B) By raising the bargaining power of suppliers 
C) By encouraging the entry of new competitors 
D) By enforcing standards that reduce the differences between competitors

Question 9

The ________ strategy is characterized by heavy centralization of corporate activities in the home country of origin.

Accepted Answer

A) domestic exporter 
B) multinational 
C) franchise 
D) transnational 
A) domestic exporter 
B) multinational 
C) franchise 
D) transnational

Question 10

Business process reengineering is the radical redesign of business processes.

Accepted Answer

A) True 
 B)False

Question 11

The competitive forces model was created for today's digital firm.

Accepted Answer

A) True 
 B)False

Question 12

In some instances,BPM will lead to a paradigm shift that transforms the nature of the business itself.

Accepted Answer

A) True 
 B)False

Question 13

A transparent marketplace means that there is high product differentiation.

Accepted Answer

A) True 
 B)False

Question 14

In the value chain model,primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.

Accepted Answer

A) True 
 B)False

Question 15

________ is the ability to offer individually tailored products or services using the same production resources as bulk production.

Accepted Answer

A) Mass customization 
B) Size customization 
C) Personalization 
D) Demand customization 
A) Mass customization 
B) Size customization 
C) Personalization 
D) Demand customization

Question 16

In the case of Smalltown Computer discussed above,how is the concept of core competency relevant to this business? Define the concept and give examples.

Accepted Answer

A core competency is an activity for whi

Question 17

A manufacturer of deep-sea oil rigs may be least concerned about which of these marketplace forces?

Accepted Answer

A) Product differentiation 
B) Traditional competitors 
C) Low number of suppliers 
D) New market entrants 
A) Product differentiation 
B) Traditional competitors 
C) Low number of suppliers 
D) New market entrants

Question 18

As per your reading of the chapter opening case,which competitive force does Skype represent to AT&T?

Accepted Answer

A) Traditional competitor 
B) Substitute product or service 
C) New market entrant 
D) Supplier 
A) Traditional competitor 
B) Substitute product or service 
C) New market entrant 
D) Supplier

Question 19

Network economics:

Accepted Answer

A) applies the law of diminishing returns to communities of users. 
B) applies traditional economics to networked users. 
C) sees the cost of adding new members as inconsequential. 
D) balances the high cost of adding new members to a community against the lower cost of using network infrastructure. 
A) applies the law of diminishing returns to communities of users. 
B) applies traditional economics to networked users. 
C) sees the cost of adding new members as inconsequential. 
D) balances the high cost of adding new members to a community against the lower cost of using network infrastructure.

Question 20

Internet technology:

Accepted Answer

A) makes it easy for rivals to compete on price alone. 
B) imposes a significant cost of entry,due to infrastructure requirements. 
C) increases the difference between competitors because of the wide availability of information. 
D) makes it easy to sustain operational advantages. 
A) makes it easy for rivals to compete on price alone. 
B) imposes a significant cost of entry,due to infrastructure requirements. 
C) increases the difference between competitors because of the wide availability of information. 
D) makes it easy to sustain operational advantages.

A ________ is an activity at which a firm excels as a world-class leader.

In a ________ system configuration,separate information systems are designed and managed by each foreign unit.

The text describes Michael Porter's view of the Internet as somewhat negative.What negative influences does Porter see? Describe several positive influences the Internet has on business.Do these outweigh the negative influences?

The first movers of a disruptive technology typically benefit the most from the technology;and it is rare that fast followers catch up quickly.

When a firm provides a specialized product or service for a narrow target market better than competitors,they are using a ________ strategy.

Why should a company engage in business process reengineering? How would a company know if it needed or would gain from BPR?

The idea driving synergies is that when the output of some units can be used as inputs to other units,the relationship can lower cost and generate profits.

How are information systems used at the industry level to achieve strategic advantage?

The ________ strategy is characterized by heavy centralization of corporate activities in the home country of origin.

Business process reengineering is the radical redesign of business processes.

The competitive forces model was created for today's digital firm.

In some instances,BPM will lead to a paradigm shift that transforms the nature of the business itself.

A transparent marketplace means that there is high product differentiation.

In the value chain model,primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.

________ is the ability to offer individually tailored products or services using the same production resources as bulk production.

In the case of Smalltown Computer discussed above,how is the concept of core competency relevant to this business? Define the concept and give examples.

A manufacturer of deep-sea oil rigs may be least concerned about which of these marketplace forces?

As per your reading of the chapter opening case,which competitive force does Skype represent to AT&T?

Network economics:

Internet technology:

Business Information Systems in Your Career

Global E-Business and Collaboration

IT Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Ethical and Social Issues in Information Systems

Filters

Exam 3: Achieving Competitive Advantage With Information Systems

A ________ is an activity at which a firm excels as a world-class leader.

In a ________ system configuration,separate information systems are designed and managed by each foreign unit.

The text describes Michael Porter's view of the Internet as somewhat negative.What negative influences does Porter see? Describe several positive influences the Internet has on business.Do these outweigh the negative influences?

The first movers of a disruptive technology typically benefit the most from the technology;and it is rare that fast followers catch up quickly.

When a firm provides a specialized product or service for a narrow target market better than competitors,they are using a ________ strategy.

Why should a company engage in business process reengineering? How would a company know if it needed or would gain from BPR?

The idea driving synergies is that when the output of some units can be used as inputs to other units,the relationship can lower cost and generate profits.

How are information systems used at the industry level to achieve strategic advantage?

The ________ strategy is characterized by heavy centralization of corporate activities in the home country of origin.

Business process reengineering is the radical redesign of business processes.

The competitive forces model was created for today's digital firm.

In some instances,BPM will lead to a paradigm shift that transforms the nature of the business itself.

A transparent marketplace means that there is high product differentiation.

In the value chain model,primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.

________ is the ability to offer individually tailored products or services using the same production resources as bulk production.

In the case of Smalltown Computer discussed above,how is the concept of core competency relevant to this business? Define the concept and give examples.

A manufacturer of deep-sea oil rigs may be least concerned about which of these marketplace forces?

As per your reading of the chapter opening case,which competitive force does Skype represent to AT&T?

Network economics:

Internet technology:

Business Information Systems in Your Career

Global E-Business and Collaboration

IT Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets,digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Ethical and Social Issues in Information Systems

Filters