Exam 1: Operations Strategy and Global Competitiveness

________ for a nation is the degree to which it can,under free and fair market conditions,produce goods and services that meet the test of international markets while simultaneously maintaining and expanding the real incomes of its citizens.

Sub-optimization occurs when one part of the system is improved to the detriment of other parts of the system.

Which of the following uses techniques from Toyota Production System and JIT to eliminate waste and non-value-added activities?

Vision statements express the organization's purpose or reason for existence.

Customization occurs when

A purposeful collection of people,objects,and procedures for operating within an environment is known as a(n):

Learning how to plan and control project activities to meet specifications for performance,schedule,and cost are among the subjects of:

A type of output that is substantially different from products and other types of services is that of knowledge or _______; the more they are used,the more valuable they become.

As an alternative to research,industries where bringing a product to market is extremely expensive (for example,high technology or pharmaceuticals)tend to adapt the imitation strategy.

A distinction between normal goods and information/knowledge is that

A system is defined as a purposeful collection of people,objects,and procedures for operating within an environment.

Which of the following is NOT considered a characteristic of a service?

Bartmess and Cerny (1996)identify three elements of a core capability that hinders imitation; which of the following is NOT one of these elements?

A type of output that commonly results from a production system is:

Which of the following is NOT an advantage of rapid response?

Which business strategy waits for the product to become fairly standardized and is demanded in large volumes?

Which of the following is among the six major elements of a production system?

Which of the following is NOT a mass customization strategy?

The mortality curve is also referred to as the fallout rate.

What are the two trends in the range of accommodation to customers' needs?