Question 1

A(n) _____ converts printed text and pictures into digital images.

Accepted Answer

A)  bar code reader 
B)  electronic scanner 
C)  autonomous recording unit 
D)  perceptual filter 
A)  bar code reader 
B)  electronic scanner 
C)  autonomous recording unit 
D)  perceptual filter

Question 2

Rectang Corp., an e-commerce firm, recently adopted a new supply chain management system. By virtue of the new system, the company is able to deliver products to customers in a shorter period of time than other e-commerce companies. The supply chain management system may become outdated in the near future; however, it has presently led Rectang Corp. to becoming the industry leader. In the given scenario, Rectang Corp. has achieved _____.

Accepted Answer

A)  first-mover advantage 
B)  competitive inertia 
C)  quality assurance 
D)  vertical integration 
A)  first-mover advantage 
B)  competitive inertia 
C)  quality assurance 
D)  vertical integration

Question 3

A company that has gained first-mover advantage is immune to competition.

Accepted Answer

A) True 
 B)False

Question 4

DizMart, a supermarket, is trying to improve the sales of its in-house packaged oats. While examining checkout data, DizMart learned that people who buy packaged oats also buy packaged milk. In this scenario, the use of data mining to find ways to improve sales of packaged oats also led to the discovery of a(n) _____.

Accepted Answer

A)  sequential pattern 
B)  affinity pattern 
C)  data cluster pattern 
D)  extrapolative pattern 
A)  sequential pattern 
B)  affinity pattern 
C)  data cluster pattern 
D)  extrapolative pattern

Question 5

Brenda bought an automatic vegetable chopper from a local retail store. After a month of use, the vegetable chopper stopped working. She sent an email to the customer service department of the store describing the details of the problem. The store sent a technician to Brenda's house the next day to address the issue. The technician realized that the repair tool that he brought with him was not compatible with the vegetable chopper. On examining the appliance, the technician discovered that the model number of the vegetable chopper was different from what was stated in the complaint email sent by Brenda. In this scenario, it is likely that:

Accepted Answer

A)  the information provided by Brenda was untimely. 
B)  the information provided by Brenda was irrelevant. 
C)  the information provided by Brenda was inaccurate. 
D)  the information provided by Brenda was incomplete. 
A)  the information provided by Brenda was untimely. 
B)  the information provided by Brenda was irrelevant. 
C)  the information provided by Brenda was inaccurate. 
D)  the information provided by Brenda was incomplete.

Question 6

Expert systems do not permit nonexpert employees to draw on the expert knowledge base to make decisions.

Accepted Answer

A) True 
 B)False

Question 7

Accel Techs, an information technology firm, recently invested $50 million to construct a data center to keep all its data securely. In this scenario, the cost incurred by Accel Techs is an example of _____.

Accepted Answer

A)  acquisition cost 
B)  storage cost 
C)  processing cost 
D)  retrieval cost 
A)  acquisition cost 
B)  storage cost 
C)  processing cost 
D)  retrieval cost

Question 8

Global Networcks has processed and archived a large amount of data on its servers. Due to technical faults in its servers, it could not access the data. The company had to pay $300,000 to external technicians to regain access to its data. The cost incurred by Global Networcks is an example of _____.

Accepted Answer

A)  acquisition cost 
B)  processing cost 
C)  storage cost 
D)  retrieval cost 
A)  acquisition cost 
B)  processing cost 
C)  storage cost 
D)  retrieval cost

Question 9

Unlike spamming, phishing involves:

Accepted Answer

A)  sending fake but real-looking emails and websites that trick users into sharing personal information. 
B)  tracing web usage and permitting the creation of personalized web pages that track behavior. 
C)  recording everything typed at the keyboard and intercepting keystrokes before password masking occurs. 
D)  clogging and overloading email servers and inboxes with junk mail. 
A)  sending fake but real-looking emails and websites that trick users into sharing personal information. 
B)  tracing web usage and permitting the creation of personalized web pages that track behavior. 
C)  recording everything typed at the keyboard and intercepting keystrokes before password masking occurs. 
D)  clogging and overloading email servers and inboxes with junk mail.

Question 10

Most expert systems work by using a collection of "if-then" rules to sort through information and recommend a course of action.

Accepted Answer

A) True 
 B)False

Question 11

Bramo Courier Services has set up an extranet website to enable its customers to place orders directly. It has also set up an intranet website to enable its employees to convey order and shipping information to the relevant departments within the firm. However, to ensure an effective and smooth exchange of information, Bramo Courier Services has to pay $100 million annually for Internet access. In this scenario, the cost that Bramo Courier Services incurs is an example of _____.

Accepted Answer

A)  acquisition cost 
B)  processing cost 
C)  communication cost 
D)  retrieval cost 
A)  acquisition cost 
B)  processing cost 
C)  communication cost 
D)  retrieval cost

Question 12

The term _____ refers to facts and figures that are useless unless they have meaning.

Accepted Answer

A)  variable 
B)  knowledge 
C)  raw data 
D)  census data 
A)  variable 
B)  knowledge 
C)  raw data 
D)  census data

Question 13

Which of the following statements is true of electronic data interchange (EDI)?

Accepted Answer

A)  It helps managers understand problems and potential solutions by acquiring and analyzing information with sophisticated models and tools. 
B)  It allows companies to exchange information by purposely providing outsiders with direct access to authorized parts of the company's intranet. 
C)  It works only if the data in different companies' computer, database, and network systems adheres to a particular set of standards for data structure and processing. 
D)  It requires human inputs to carry out the interactions between the different purchasing and ordering applications in companies. 
A)  It helps managers understand problems and potential solutions by acquiring and analyzing information with sophisticated models and tools. 
B)  It allows companies to exchange information by purposely providing outsiders with direct access to authorized parts of the company's intranet. 
C)  It works only if the data in different companies' computer, database, and network systems adheres to a particular set of standards for data structure and processing. 
D)  It requires human inputs to carry out the interactions between the different purchasing and ordering applications in companies.

Question 14

In the context of data mining, _____ occur when two or more database elements tend to occur together in a significant way.

Accepted Answer

A)  association patterns 
B)  data clusters 
C)  time series 
D)  predictive patterns 
A)  association patterns 
B)  data clusters 
C)  time series 
D)  predictive patterns

Question 15

The three kinds of information technology used by officials, managers, and workers inside a company to access and share information are:

Accepted Answer

A)  executive information systems, portals, and intranets. 
B)  local area networks, extranets, and managementcontrol systems. 
C)  electronic data interchange, web services, and extranets. 
D)  expert systems, optical character recognition software, and virtual private networks. 
A)  executive information systems, portals, and intranets. 
B)  local area networks, extranets, and managementcontrol systems. 
C)  electronic data interchange, web services, and extranets. 
D)  expert systems, optical character recognition software, and virtual private networks.

Question 16

Zeto Bank requires its customers to provide their customer identification number, their respective passwords, and a one-time password that is sent via SMS to their registered cell phone numbers to access the bank's online banking services. It is evident that Zeto Bank has adopted _____.

Accepted Answer

A)  two-factor authorization 
B)  two-factor authentication 
C)  three-step authorization 
D)  three-step authentication 
A)  two-factor authorization 
B)  two-factor authentication 
C)  three-step authorization 
D)  three-step authentication

Question 17

Windsor Corp., a technology firm, has an internal search engine that helps employees find answers to queries. The search engine provides results depending on the preferences of the employees. These preferences are automatically learned as the employees continue to use the search engine. The search engine is maintained by an expensive data management system. The company allocates half its budget for the maintenance of the data management system. In this scenario, the cost incurred by Windsor Corp. is an example of _____.

Accepted Answer

A)  processing cost 
B)  retrieval cost 
C)  acquisition cost 
D)  communication cost 
A)  processing cost 
B)  retrieval cost 
C)  acquisition cost 
D)  communication cost

Question 18

Lailey Tech, a global customer service provider, spent $250 million on a new data center to keep its data safe at a single location. In this scenario, the cost that Lailey Tech incurred is an example of _____.

Accepted Answer

A)  acquisition cost 
B)  processing cost 
C)  storage cost 
D)  retrieval cost 
A)  acquisition cost 
B)  processing cost 
C)  storage cost 
D)  retrieval cost

Question 19

The two critical stepsthat are required to make sure that data can be accessed byapproved users and no one else are:

Accepted Answer

A)  authentication and authorization. 
B)  empowerment and authorization. 
C)  empowerment and encryption. 
D)  authentication and encryption. 
A)  authentication and authorization. 
B)  empowerment and authorization. 
C)  empowerment and encryption. 
D)  authentication and encryption.

Question 20

Unlike radio frequency identification (RFID) tags, bar codes:

Accepted Answer

A)  require a reader that tunes into a specific frequency to determine the location of products. 
B)  increase data entry errors by 75 percent. 
C)  require direct line-of-sight scanning. 
D)  cannot be read using a handheld or pen-type scanner that reads and records data instantly. 
A)  require a reader that tunes into a specific frequency to determine the location of products. 
B)  increase data entry errors by 75 percent. 
C)  require direct line-of-sight scanning. 
D)  cannot be read using a handheld or pen-type scanner that reads and records data instantly.

A(n) _____ converts printed text and pictures into digital images.

A company that has gained first-mover advantage is immune to competition.

Expert systems do not permit nonexpert employees to draw on the expert knowledge base to make decisions.

Accel Techs, an information technology firm, recently invested $50 million to construct a data center to keep all its data securely. In this scenario, the cost incurred by Accel Techs is an example of _____.

Global Networcks has processed and archived a large amount of data on its servers. Due to technical faults in its servers, it could not access the data. The company had to pay $300,000 to external technicians to regain access to its data. The cost incurred by Global Networcks is an example of _____.

Unlike spamming, phishing involves:

Most expert systems work by using a collection of "if-then" rules to sort through information and recommend a course of action.

The term _____ refers to facts and figures that are useless unless they have meaning.

Which of the following statements is true of electronic data interchange (EDI)?

In the context of data mining, _____ occur when two or more database elements tend to occur together in a significant way.

The three kinds of information technology used by officials, managers, and workers inside a company to access and share information are:

Zeto Bank requires its customers to provide their customer identification number, their respective passwords, and a one-time password that is sent via SMS to their registered cell phone numbers to access the bank's online banking services. It is evident that Zeto Bank has adopted _____.

Lailey Tech, a global customer service provider, spent $250 million on a new data center to keep its data safe at a single location. In this scenario, the cost that Lailey Tech incurred is an example of _____.

The two critical stepsthat are required to make sure that data can be accessed byapproved users and no one else are:

Unlike radio frequency identification (RFID) tags, bar codes:

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Service and Manufacturing Operations

Filters

Exam 17: Managing Information

A(n) _____ converts printed text and pictures into digital images.

A company that has gained first-mover advantage is immune to competition.

Expert systems do not permit nonexpert employees to draw on the expert knowledge base to make decisions.

Accel Techs, an information technology firm, recently invested $50 million to construct a data center to keep all its data securely. In this scenario, the cost incurred by Accel Techs is an example of _____.

Unlike spamming, phishing involves:

Most expert systems work by using a collection of "if-then" rules to sort through information and recommend a course of action.

The term _____ refers to facts and figures that are useless unless they have meaning.

Which of the following statements is true of electronic data interchange (EDI)?

In the context of data mining, _____ occur when two or more database elements tend to occur together in a significant way.

The three kinds of information technology used by officials, managers, and workers inside a company to access and share information are:

Zeto Bank requires its customers to provide their customer identification number, their respective passwords, and a one-time password that is sent via SMS to their registered cell phone numbers to access the bank's online banking services. It is evident that Zeto Bank has adopted _____.

Lailey Tech, a global customer service provider, spent $250 million on a new data center to keep its data safe at a single location. In this scenario, the cost that Lailey Tech incurred is an example of _____.

The two critical stepsthat are required to make sure that data can be accessed byapproved users and no one else are:

Unlike radio frequency identification (RFID) tags, bar codes:

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Service and Manufacturing Operations

Filters