Question 1

Managers turn to heuristics to make decisions with limited information,time,and energy.

Accepted Answer

A) True 
 B)False

Question 2

The problem with the classical decision model is that it does not take into account the cognitive limitations that we,as humans,have.

Accepted Answer

A) True 
 B)False

Question 3

__________ are comfortable with abstraction and unstructured situations.They tend to be idealistic,prone toward intellectual and theoretical positions,and are logical and impersonal.

Accepted Answer

A)  Sensation feelers 
B)  Intuitive thinkers 
C)  Sensation thinkers 
D)  Intuitive feelers 
A)  Sensation feelers 
B)  Intuitive thinkers 
C)  Sensation thinkers 
D)  Intuitive feelers

Question 4

Which of the following is not a common error in the first step of the decision-making process?

Accepted Answer

A)  Defining the problem too narrowly 
B)  Dealing with symptoms, not causes 
C)  Focusing on the wrong problem 
D)  Spending too much time defining the problem 
A)  Defining the problem too narrowly 
B)  Dealing with symptoms, not causes 
C)  Focusing on the wrong problem 
D)  Spending too much time defining the problem

Question 5

The __________ decision making model assumes rationality and complete information.

Accepted Answer

A)  classical 
B)  logical 
C)  behavioral 
D)  optimizing 
A)  classical 
B)  logical 
C)  behavioral 
D)  optimizing

Question 6

Information competency involves all of the following skills EXCEPT

Accepted Answer

A)  Locating appropriate data. 
B)  Evaluating the data for information potential. 
C)  Organizing the information. 
D)  Analyze information to make decisions. 
A)  Locating appropriate data. 
B)  Evaluating the data for information potential. 
C)  Organizing the information. 
D)  Analyze information to make decisions.

Question 7

If Cristina insists on continuing on a course of action even though it is not working,she is falling in the trap of which of these?

Accepted Answer

A)  Escalating commitment 
B)  Framing error 
C)  Anchoring heuristic 
D)  Availability heuristic 
A)  Escalating commitment 
B)  Framing error 
C)  Anchoring heuristic 
D)  Availability heuristic

Question 8

Research finds that intuitive thinking is less valuable and practical than systematic thinking.

Accepted Answer

A) True 
 B)False

Question 9

An operational deficiency involving something going wrong or about to go wrong is known as a(n)__________.

Accepted Answer

performanc

Question 10

The final step in the decision-making process is to:

Accepted Answer

A)  ensure that your options list has all possible alternatives. 
B)  search for the optimum decision. 
C)  gain support for your decision. 
D)  evaluate the results of your implemented decision. 
A)  ensure that your options list has all possible alternatives. 
B)  search for the optimum decision. 
C)  gain support for your decision. 
D)  evaluate the results of your implemented decision.

Question 11

Comparing the costs and benefits of each potential course of action is called

Accepted Answer

A)  evaluating results. 
B)  cost-benefit analysis. 
C)  strategic planning. 
D)  conducting ethics double check. 
A)  evaluating results. 
B)  cost-benefit analysis. 
C)  strategic planning. 
D)  conducting ethics double check.

Question 12

Which heuristic occurs when people use a stereotype to assess the likely occurrence of an event?

Accepted Answer

A)  Escalating commitment 
B)  Representativeness 
C)  Anchoring and adjustment 
D)  Availability 
A)  Escalating commitment 
B)  Representativeness 
C)  Anchoring and adjustment 
D)  Availability

Question 13

Define the two types of decision models and relate them to the decision making environments (certainty,risk and uncertainty)and to the two types of decisions (optimizing and satisficing).

Accepted Answer

The two types of decision models are cla

Question 14

A lack-of-participation error occurs when:

Accepted Answer

A)  employees do not understand what the management wants them to do. 
B)  there is a shortage of employees to implement the decision. 
C)  employees are not capable of implementing the decision. 
D)  employees, who have to implement the decision, do not participate in the decision making process. 
A)  employees do not understand what the management wants them to do. 
B)  there is a shortage of employees to implement the decision. 
C)  employees are not capable of implementing the decision. 
D)  employees, who have to implement the decision, do not participate in the decision making process.

Question 15

All humans have limited information processing capabilities.These are called __________ limitations.

Accepted Answer

A)  intuitive 
B)  financial 
C)  behavioral 
D)  cognitive 
A)  intuitive 
B)  financial 
C)  behavioral 
D)  cognitive

Question 16

If you are a systematic thinker,you will

Accepted Answer

A)  try to stay very flexible in his thinking. 
B)  generally be spontaneous. 
C)  be analytical in his approach. 
D)  be creative in his methods. 
A)  try to stay very flexible in his thinking. 
B)  generally be spontaneous. 
C)  be analytical in his approach. 
D)  be creative in his methods.

Question 17

In simple short terms,state the five steps in the decision making process.

Accepted Answer

The five steps in the decision making pr

Question 18

Individuals who ignore information that would otherwise signal the presence of a performance threat or opportunity,and who prefer not to make decisions are said to be

Accepted Answer

A)  problem seekers. 
B)  problem avoiders. 
C)  lazy managers. 
D)  problem solvers. 
A)  problem seekers. 
B)  problem avoiders. 
C)  lazy managers. 
D)  problem solvers.

Question 19

Sensation feelers prefer broad global issues.They are insightful and tend to avoid details,and uncomfortable with intangibles.

Accepted Answer

A) True 
 B)False

Question 20

Which of these situations would not suggest a group-based decision?

Accepted Answer

A)  The problem is complex, and you need a lot of information. 
B)  The problem calls for a creative solution. 
C)  The problem solution needs the support of a lot of people in order to work. 
D)  The problem needs a quick solution. 
A)  The problem is complex, and you need a lot of information. 
B)  The problem calls for a creative solution. 
C)  The problem solution needs the support of a lot of people in order to work. 
D)  The problem needs a quick solution.

Managers turn to heuristics to make decisions with limited information,time,and energy.

The problem with the classical decision model is that it does not take into account the cognitive limitations that we,as humans,have.

__________ are comfortable with abstraction and unstructured situations.They tend to be idealistic,prone toward intellectual and theoretical positions,and are logical and impersonal.

Which of the following is not a common error in the first step of the decision-making process?

The __________ decision making model assumes rationality and complete information.

Information competency involves all of the following skills EXCEPT

If Cristina insists on continuing on a course of action even though it is not working,she is falling in the trap of which of these?

Research finds that intuitive thinking is less valuable and practical than systematic thinking.

An operational deficiency involving something going wrong or about to go wrong is known as a(n)__________.

The final step in the decision-making process is to:

Comparing the costs and benefits of each potential course of action is called

Which heuristic occurs when people use a stereotype to assess the likely occurrence of an event?

Define the two types of decision models and relate them to the decision making environments (certainty,risk and uncertainty)and to the two types of decisions (optimizing and satisficing).

A lack-of-participation error occurs when:

All humans have limited information processing capabilities.These are called __________ limitations.

If you are a systematic thinker,you will

In simple short terms,state the five steps in the decision making process.

Individuals who ignore information that would otherwise signal the presence of a performance threat or opportunity,and who prefer not to make decisions are said to be

Sensation feelers prefer broad global issues.They are insightful and tend to avoid details,and uncomfortable with intangibles.

Which of these situations would not suggest a group-based decision?

Managers and the Management Process

Management Learning

Ethics and Social Responsibility

Plans and Planning Techniques

Controls and Control Systems

Strategy and Strategic Management

Organization Structure and Design

Organizational Cultures, innovation, and Change

Human Resource Management

Schermerhorn Exploring

Individual Behavior

Motivation

Teams and Teamwork

Communication

Diversity and Global Cultures

Globalization and International Business

Entrepreneurship and Small Business

Filters

Exam 4: Managers As Decision Makers

Managers turn to heuristics to make decisions with limited information,time,and energy.

The problem with the classical decision model is that it does not take into account the cognitive limitations that we,as humans,have.

__________ are comfortable with abstraction and unstructured situations.They tend to be idealistic,prone toward intellectual and theoretical positions,and are logical and impersonal.

Which of the following is not a common error in the first step of the decision-making process?

The __________ decision making model assumes rationality and complete information.

Information competency involves all of the following skills EXCEPT

If Cristina insists on continuing on a course of action even though it is not working,she is falling in the trap of which of these?

Research finds that intuitive thinking is less valuable and practical than systematic thinking.

An operational deficiency involving something going wrong or about to go wrong is known as a(n)__________.

The final step in the decision-making process is to:

Comparing the costs and benefits of each potential course of action is called

Which heuristic occurs when people use a stereotype to assess the likely occurrence of an event?

Define the two types of decision models and relate them to the decision making environments (certainty,risk and uncertainty)and to the two types of decisions (optimizing and satisficing).

A lack-of-participation error occurs when:

All humans have limited information processing capabilities.These are called __________ limitations.

If you are a systematic thinker,you will

In simple short terms,state the five steps in the decision making process.

Individuals who ignore information that would otherwise signal the presence of a performance threat or opportunity,and who prefer not to make decisions are said to be

Sensation feelers prefer broad global issues.They are insightful and tend to avoid details,and uncomfortable with intangibles.

Which of these situations would not suggest a group-based decision?

Managers and the Management Process

Management Learning

Ethics and Social Responsibility

Plans and Planning Techniques

Controls and Control Systems

Strategy and Strategic Management

Organization Structure and Design

Organizational Cultures, innovation, and Change

Human Resource Management

Schermerhorn Exploring

Individual Behavior

Motivation

Teams and Teamwork

Communication

Diversity and Global Cultures

Globalization and International Business

Entrepreneurship and Small Business

Filters