Question 1

A summary of the characteristics of someone able to perform the job well is a ________.

Accepted Answer

A)  job requisition 
B)  job analysis 
C)  job description 
D)  person specification 
A)  job requisition 
B)  job analysis 
C)  job description 
D)  person specification

Question 2

A job task is a(n)________.

Accepted Answer

A)  observable unit of work with a beginning and an end 
B)  set of related tasks that are repeated on the job 
C)  set of KSAOs 
D)  employee characteristic related to job performance 
A)  observable unit of work with a beginning and an end 
B)  set of related tasks that are repeated on the job 
C)  set of KSAOs 
D)  employee characteristic related to job performance

Question 3

When Mary's Macaroons conducted a ________ on its customer service positions,it found that 35% of the customer service employee's time was being spent on administrative duties,not focusing on customer service.

Accepted Answer

A)  job analysis 
B)  value chain analysis 
C)  job rewards analysis 
D)  competency analysis 
A)  job analysis 
B)  value chain analysis 
C)  job rewards analysis 
D)  competency analysis

Question 4

In staffing,O*NET is used for ________.

Accepted Answer

A)  background job analysis information 
B)  legal research 
C)  job rewards analyses 
D)  identifying a firm's best business strategy 
A)  background job analysis information 
B)  legal research 
C)  job rewards analyses 
D)  identifying a firm's best business strategy

Question 5

The first step in conducting a job analysis is to ________.

Accepted Answer

A)  get the support of top management 
B)  communicate the purpose of the job analysis to the job experts 
C)  collect critical incidents 
D)  write the job description and person specification 
A)  get the support of top management 
B)  communicate the purpose of the job analysis to the job experts 
C)  collect critical incidents 
D)  write the job description and person specification

Question 6

Pay is an example of an extrinsic reward.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following are advantages of using structured questionnaires for job analysis?

Accepted Answer

A)  speed and low reading level 
B)  standardization and low reading level 
C)  standardization and the ability to capture unique aspects of the job 
D)  speed and low cost 
A)  speed and low reading level 
B)  standardization and low reading level 
C)  standardization and the ability to capture unique aspects of the job 
D)  speed and low cost

Question 8

A systematic process of identifying and describing the important aspects of a job and the characteristic a worker needs to perform the job well is a ________.

Accepted Answer

A)  legal audit 
B)  job analysis 
C)  bona fide occupational qualification 
D)  job specification 
A)  legal audit 
B)  job analysis 
C)  bona fide occupational qualification 
D)  job specification

Question 9

Define "job description" and "person specification" and describe how they are used.

Accepted Answer

A job description is a written descripti

Question 10

Which of the following arguments about job analysis is most effective in order to gain the support of top managers?

Accepted Answer

A)  Multiple approaches to job analysis can be combined to address the limitations of any single approach. 
B)  The process will help identify employee characteristics that will augment the firm's business strategy and increase the company's return on its staffing investment. 
C)  It is not uncommon for the job experts doing the analysis to try to color the job analyst's interpretation of the job to suit their personal goals and needs. 
D)  By adequately planning and preparing for the job analysis, the results are likely to be more accurate and useful, and the job analysis should take less time and effort. 
A)  Multiple approaches to job analysis can be combined to address the limitations of any single approach. 
B)  The process will help identify employee characteristics that will augment the firm's business strategy and increase the company's return on its staffing investment. 
C)  It is not uncommon for the job experts doing the analysis to try to color the job analyst's interpretation of the job to suit their personal goals and needs. 
D)  By adequately planning and preparing for the job analysis, the results are likely to be more accurate and useful, and the job analysis should take less time and effort.

Question 11

Desirable criteria are those that may enhance the new hire's job performance,but are not essential to adequate job performance.

Accepted Answer

A) True 
 B)False

A summary of the characteristics of someone able to perform the job well is a ________.

A job task is a(n)________.

When Mary's Macaroons conducted a ________ on its customer service positions,it found that 35% of the customer service employee's time was being spent on administrative duties,not focusing on customer service.

In staffing,O*NET is used for ________.

The first step in conducting a job analysis is to ________.

Pay is an example of an extrinsic reward.

Which of the following are advantages of using structured questionnaires for job analysis?

A systematic process of identifying and describing the important aspects of a job and the characteristic a worker needs to perform the job well is a ________.

Define "job description" and "person specification" and describe how they are used.

Which of the following arguments about job analysis is most effective in order to gain the support of top managers?

Desirable criteria are those that may enhance the new hire's job performance,but are not essential to adequate job performance.

Strategic Staffing

Business and Staffing Strategies

The Legal Context

Forecasting and Planning

Sourcing: Identifying Recruits

Recruiting

Measurement

Assessing External Candidates

Assessing Internal Candidates

Choosing and Hiring Candidates

Managing Workforce Flow

Staffing System Evaluation and Technology

Filters

Exam 4: Strategic Job Analysis and Competency Modeling

A summary of the characteristics of someone able to perform the job well is a ________.

A job task is a(n)________.

When Mary's Macaroons conducted a ________ on its customer service positions,it found that 35% of the customer service employee's time was being spent on administrative duties,not focusing on customer service.

In staffing,O*NET is used for ________.

The first step in conducting a job analysis is to ________.

Pay is an example of an extrinsic reward.

Which of the following are advantages of using structured questionnaires for job analysis?

A systematic process of identifying and describing the important aspects of a job and the characteristic a worker needs to perform the job well is a ________.

Define "job description" and "person specification" and describe how they are used.

Which of the following arguments about job analysis is most effective in order to gain the support of top managers?

Desirable criteria are those that may enhance the new hire's job performance,but are not essential to adequate job performance.

Strategic Staffing

Business and Staffing Strategies

The Legal Context

Forecasting and Planning

Sourcing: Identifying Recruits

Recruiting

Measurement

Assessing External Candidates

Assessing Internal Candidates

Choosing and Hiring Candidates

Managing Workforce Flow

Staffing System Evaluation and Technology

Filters