Question 1

The key universal characteristic of telework is that the employees work in their own homes.

Accepted Answer

A) True 
 B)False

Question 2

Steve, a new employee, was surprised to learn that if his department was able to produce a given quantity of product in less time than before, the cost savings would, in part, be shared with every member of the department.This is an example of profit sharing.

Accepted Answer

A) True 
 B)False

Question 3

If a hard-working athlete or student with modest abilities consistently outperforms a more gifted, but lazy student, this indicates that

Accepted Answer

A) if both ability and motivation are inadequate, performance will be negatively affected. 
B) if either ability or motivation is inadequate, performance will be negatively affected. 
C) if either ability or compensation is inadequate, performance will be negatively affected. 
D) if either ability or motivation is inadequate, performance will be positively affected. 
E) if both ability and motivation are inadequate, performance will be positively affected. 
A) if both ability and motivation are inadequate, performance will be negatively affected. 
B) if either ability or motivation is inadequate, performance will be negatively affected. 
C) if either ability or compensation is inadequate, performance will be negatively affected. 
D) if either ability or motivation is inadequate, performance will be positively affected. 
E) if both ability and motivation are inadequate, performance will be positively affected.

Question 4

Employees in a country that values individualism would likely prefer the reward of

Accepted Answer

A) stock options. 
B) maternity leave programs. 
C) career-break schemes. 
D) flexible benefit. 
E) skill-based pay. 
A) stock options. 
B) maternity leave programs. 
C) career-break schemes. 
D) flexible benefit. 
E) skill-based pay.

Question 5

One strength of a variable-pay program is that it

Accepted Answer

A) encourages individuals to work together effectively. 
B) increases the skill levels of employees. 
C) motivates task performance. 
D) can reduce the number of employees needed. 
E) can cause unhealthy competition among employees. 
A) encourages individuals to work together effectively. 
B) increases the skill levels of employees. 
C) motivates task performance. 
D) can reduce the number of employees needed. 
E) can cause unhealthy competition among employees.

Question 6

Kerry was happy with recent changes to her job.She now has more freedom, independence, and responsibility, as she now is able to complete all seven steps of assembly by herself.She also inspects her product to ensure it is functioning.This is an example of

Accepted Answer

A) job rotation. 
B) job enrichment. 
C) job security. 
D) job sharing. 
E) job evaluation. 
A) job rotation. 
B) job enrichment. 
C) job security. 
D) job sharing. 
E) job evaluation.

Question 7

People who work at baseball parks selling peanuts and soft drinks are typically paid according to

Accepted Answer

A) salary. 
B) bonuses. 
C) piece rate. 
D) gainsharing. 
E) profit sharing. 
A) salary. 
B) bonuses. 
C) piece rate. 
D) gainsharing. 
E) profit sharing.

Question 8

Carol works for a tailor and she is being paid a fixed sum for each garment that she alters to customer specifications.Carol is receiving pay that is

Accepted Answer

A) merit-based. 
B) skill-based. 
C) piece-rate. 
D) gainsharing. 
E) ESOP. 
A) merit-based. 
B) skill-based. 
C) piece-rate. 
D) gainsharing. 
E) ESOP.

Question 9

Profit-sharing plans share company profit based on

Accepted Answer

A) past financial results. 
B) monthly expectations. 
C) individual performance results. 
D) future financial results. 
E) projected financial results. 
A) past financial results. 
B) monthly expectations. 
C) individual performance results. 
D) future financial results. 
E) projected financial results.

Question 10

Job enrichment increases the degree to which workers control the

Accepted Answer

A) number of motivational incentives in the workplace. 
B) hours and pay of their job. 
C) ability to communicate with managers within the workplace. 
D) planning, motivation and incentives of their work. 
E) planning, execution and evaluation of their work. 
A) number of motivational incentives in the workplace. 
B) hours and pay of their job. 
C) ability to communicate with managers within the workplace. 
D) planning, motivation and incentives of their work. 
E) planning, execution and evaluation of their work.

Question 11

Rewards do not need to be linked to the type of performance expected.

Accepted Answer

A) True 
 B)False

Question 12

An example of a country where employees would prefer social benefits as rewards is

Accepted Answer

A) Greece. 
B) the Netherlands. 
C) United Kingdom. 
D) Australia. 
E) Portugal. 
A) Greece. 
B) the Netherlands. 
C) United Kingdom. 
D) Australia. 
E) Portugal.

Question 13

Discuss, using examples, the three alternative work arrangements of telework, job sharing, and flextime.

Accepted Answer

Suggested answer: 
Telework allows emplo

Question 14

Flextime tends to reduce absenteeism and frequently improves employee productivity.

Accepted Answer

A) True 
 B)False

Question 15

A spontaneous and private "thank you," or a "bragging board," are examples of

Accepted Answer

A) employee recognition programs. 
B) intrinsic employee reward systems. 
C) union-sponsored recognition programs. 
D) gainsharing and profit-sharing programs. 
E) motivation theories. 
A) employee recognition programs. 
B) intrinsic employee reward systems. 
C) union-sponsored recognition programs. 
D) gainsharing and profit-sharing programs. 
E) motivation theories.

Question 16

In a piece-rate pay plan, employees are paid

Accepted Answer

A) a piece of company profits equal to their production quota. 
B) a piece of their salary and increases when specific targets are met or surpassed. 
C) a fixed hourly rate and a bonus for achieving targets. 
D) a fixed sum for each unit of production completed. 
E) a fixed sum based on their performance appraisal. 
A) a piece of company profits equal to their production quota. 
B) a piece of their salary and increases when specific targets are met or surpassed. 
C) a fixed hourly rate and a bonus for achieving targets. 
D) a fixed sum for each unit of production completed. 
E) a fixed sum based on their performance appraisal.

Question 17

Sweeping hospital floors is an example of

Accepted Answer

A) low task significance. 
B) low skill variety. 
C) low task identity 
D) low autonomy. 
E) low feedback. 
A) low task significance. 
B) low skill variety. 
C) low task identity 
D) low autonomy. 
E) low feedback.

Question 18

Jake was confused.After being transferred from Canada to Japan, he rewarded his new sales team with new watches for their excellent performance in the past month, just as he had done when he was in Canada.However, his new sales team did not seem to appreciate the watches very much.This suggests that motivation theories do not necessarily work equally well throughout the world.

Accepted Answer

A) True 
 B)False

Question 19

Variable-pay programs are consistent with expectancy theory predictions; expectancy theory perceives a strong relationship between performance and

Accepted Answer

A) rewards. 
B) productivity. 
C) stock options. 
D) salary. 
E) seniority. 
A) rewards. 
B) productivity. 
C) stock options. 
D) salary. 
E) seniority.

Question 20

Jace is foreman of a team of welders; the team meets at the beginning of each shift to discuss what work tasks must be completed, decides how the work will be processed and assigns roles to each worker.Of Alfie Cohen's recommendations, this style represents

Accepted Answer

A) incentive pay. 
B) authentic motivation. 
C) cooperative process. 
D) providing choice. 
E) technical achievement. 
A) incentive pay. 
B) authentic motivation. 
C) cooperative process. 
D) providing choice. 
E) technical achievement.

The key universal characteristic of telework is that the employees work in their own homes.

Steve, a new employee, was surprised to learn that if his department was able to produce a given quantity of product in less time than before, the cost savings would, in part, be shared with every member of the department.This is an example of profit sharing.

If a hard-working athlete or student with modest abilities consistently outperforms a more gifted, but lazy student, this indicates that

Employees in a country that values individualism would likely prefer the reward of

One strength of a variable-pay program is that it

Kerry was happy with recent changes to her job.She now has more freedom, independence, and responsibility, as she now is able to complete all seven steps of assembly by herself.She also inspects her product to ensure it is functioning.This is an example of

People who work at baseball parks selling peanuts and soft drinks are typically paid according to

Carol works for a tailor and she is being paid a fixed sum for each garment that she alters to customer specifications.Carol is receiving pay that is

Profit-sharing plans share company profit based on

Job enrichment increases the degree to which workers control the

Rewards do not need to be linked to the type of performance expected.

An example of a country where employees would prefer social benefits as rewards is

Discuss, using examples, the three alternative work arrangements of telework, job sharing, and flextime.

Flextime tends to reduce absenteeism and frequently improves employee productivity.

A spontaneous and private "thank you," or a "bragging board," are examples of

In a piece-rate pay plan, employees are paid

Sweeping hospital floors is an example of

Variable-pay programs are consistent with expectancy theory predictions; expectancy theory perceives a strong relationship between performance and

Jace is foreman of a team of welders; the team meets at the beginning of each shift to discuss what work tasks must be completed, decides how the work will be processed and assigns roles to each worker.Of Alfie Cohen's recommendations, this style represents

What Is Organizational Behaviour

Perception Personality and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 5: Motivation in Action

The key universal characteristic of telework is that the employees work in their own homes.

Steve, a new employee, was surprised to learn that if his department was able to produce a given quantity of product in less time than before, the cost savings would, in part, be shared with every member of the department.This is an example of profit sharing.

If a hard-working athlete or student with modest abilities consistently outperforms a more gifted, but lazy student, this indicates that

Employees in a country that values individualism would likely prefer the reward of

One strength of a variable-pay program is that it

Kerry was happy with recent changes to her job.She now has more freedom, independence, and responsibility, as she now is able to complete all seven steps of assembly by herself.She also inspects her product to ensure it is functioning.This is an example of

People who work at baseball parks selling peanuts and soft drinks are typically paid according to

Carol works for a tailor and she is being paid a fixed sum for each garment that she alters to customer specifications.Carol is receiving pay that is

Profit-sharing plans share company profit based on

Job enrichment increases the degree to which workers control the

Rewards do not need to be linked to the type of performance expected.

An example of a country where employees would prefer social benefits as rewards is

Discuss, using examples, the three alternative work arrangements of telework, job sharing, and flextime.

Flextime tends to reduce absenteeism and frequently improves employee productivity.

A spontaneous and private "thank you," or a "bragging board," are examples of

In a piece-rate pay plan, employees are paid

Sweeping hospital floors is an example of

Variable-pay programs are consistent with expectancy theory predictions; expectancy theory perceives a strong relationship between performance and

Jace is foreman of a team of welders; the team meets at the beginning of each shift to discuss what work tasks must be completed, decides how the work will be processed and assigns roles to each worker.Of Alfie Cohen's recommendations, this style represents

What Is Organizational Behaviour

Perception Personality and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters