Question 1

The matrix structure combines the

Accepted Answer

A) functional and simple structures. 
B) functional and product structures. 
C) simple and product structures. 
D) organic and mechanistic structures. 
E) bureaucracy and mechanistic structures. 
A) functional and simple structures. 
B) functional and product structures. 
C) simple and product structures. 
D) organic and mechanistic structures. 
E) bureaucracy and mechanistic structures.

Question 2

Research shows what relationship between work specialization, productivity and job satisfaction

Accepted Answer

A) the greater the work specialization, the lower employee productivity will be and the higher job satisfaction will be 
B) the greater the work specialization, the higher employee productivity will be and the higher job satisfaction will be 
C) the greater the work specialization, the higher employee productivity will be and the lower job satisfaction will be 
D) the greater the work specialization, the lower employee productivity will be and the lower job satisfaction will be 
E) the lower the work specialization, the higher employee productivity will be and the higher the job satisfaction will be 
A) the greater the work specialization, the lower employee productivity will be and the higher job satisfaction will be 
B) the greater the work specialization, the higher employee productivity will be and the higher job satisfaction will be 
C) the greater the work specialization, the higher employee productivity will be and the lower job satisfaction will be 
D) the greater the work specialization, the lower employee productivity will be and the lower job satisfaction will be 
E) the lower the work specialization, the higher employee productivity will be and the higher the job satisfaction will be

Question 3

SCENARIO 13-4 After extensively researching both traditional and new design options for organizational structures, you have decided that one of the designs developed since the early 1980s is probably the most appropriate for your newly formed organization.
You have eliminated horizontal, vertical, and external barriers.You are operating as a

Accepted Answer

A) matrix organization. 
B) virtual organization. 
C) team structure. 
D) boundaryless organization. 
E) decentralized organization. 
A) matrix organization. 
B) virtual organization. 
C) team structure. 
D) boundaryless organization. 
E) decentralized organization.

Question 4

Kara works for a company that has a flat organizational structure; authority is centralized in a single person who has a wide span of control and authority.This is an example of what kind of structure

Accepted Answer

A) Organic 
B) Simple 
C) Matrix 
D) Bureaucratic 
E) Hybrid 
A) Organic 
B) Simple 
C) Matrix 
D) Bureaucratic 
E) Hybrid

Question 5

Often, particularly among larger organizations, the team structure complements what is typically a bureaucracy.

Accepted Answer

A) True 
 B)False

Question 6

If a job is highly formalized, it would not include

Accepted Answer

A) clearly defined procedures on work processes. 
B) an explicit job description. 
C) high employee job discretion. 
D) a large number of organizational rules. 
E) consistent and uniform output. 
A) clearly defined procedures on work processes. 
B) an explicit job description. 
C) high employee job discretion. 
D) a large number of organizational rules. 
E) consistent and uniform output.

Question 7

In an organization that has high centralization

Accepted Answer

A) the corporate headquarters is located centrally to branch offices. 
B) all top level officials are located within the same geographic area. 
C) top managers make all the decisions-lower-level managers merely carry out directions. 
D) decision discretion is widely dispersed throughout the organization. 
E) problems can be quickly and efficiently solved. 
A) the corporate headquarters is located centrally to branch offices. 
B) all top level officials are located within the same geographic area. 
C) top managers make all the decisions-lower-level managers merely carry out directions. 
D) decision discretion is widely dispersed throughout the organization. 
E) problems can be quickly and efficiently solved.

Question 8

Leroy is frustrated because he has to go through so much "red tape" just to get authorization to buy a new stapler.It is likely that he is working for a bureaucratic organization.

Accepted Answer

A) True 
 B)False

Question 9

Which type of departmentalization results in increased accountability for merchandise performance

Accepted Answer

A) geographic 
B) customer 
C) process 
D) product 
E) market 
A) geographic 
B) customer 
C) process 
D) product 
E) market

Question 10

Explain how a wide or narrow span of control affects employee autonomy.

Accepted Answer

Span of control refers to the number of

Question 11

McDonald's is an example of a company where employee routines are highly formalized.

Accepted Answer

A) True 
 B)False

Question 12

The degree to which tasks in the organization are subdivided into separate jobs is referred to as departmentalization.

Accepted Answer

A) True 
 B)False

Question 13

What is a major difference between a mechanistic model and an organic model

Accepted Answer

A) One involves new products and services. 
B) One has high formalization. 
C) They vary greatly in organizational size. 
D) One is for technological firms. 
E) One is characteristic of the service industry. 
A) One involves new products and services. 
B) One has high formalization. 
C) They vary greatly in organizational size. 
D) One is for technological firms. 
E) One is characteristic of the service industry.

Question 14

Process departmentalization can be used for processing products but has little application to processing customers.

Accepted Answer

A) True 
 B)False

Question 15

What sort of departmentalization sees companies create separate work groups based on different types of goods

Accepted Answer

A) product 
B) process 
C) geographic 
D) functional 
E) customer 
A) product 
B) process 
C) geographic 
D) functional 
E) customer

Question 16

In a highly formalized organization, job behaviours are relatively

Accepted Answer

A) programmed. 
B) nonprogrammed. 
C) discretionary. 
D) non-existent. 
E) flexible. 
A) programmed. 
B) nonprogrammed. 
C) discretionary. 
D) non-existent. 
E) flexible.

Question 17

Luigi works for an advertising agency and the organizational structure is such that he has two bosses; his direct boss is the manager of the department he is assigned to and his other boss is the manager responsible for the new product that is his main focus.This is an example of what kind of structure

Accepted Answer

A) Organic 
B) Simple 
C) Matrix 
D) Bureaucratic 
E) Hybrid 
A) Organic 
B) Simple 
C) Matrix 
D) Bureaucratic 
E) Hybrid

Question 18

Which of the following problems is most likely to occur in a matrix structure

Accepted Answer

A) decreased response to environmental change 
B) decreased employee motivation 
C) loss of economies of scale 
D) employees receiving conflicting directives 
E) decreased coordination efforts 
A) decreased response to environmental change 
B) decreased employee motivation 
C) loss of economies of scale 
D) employees receiving conflicting directives 
E) decreased coordination efforts

Question 19

SCENARIO 13-3 You are interested in explaining the different types of organizational designs to students of basic management.These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics.
You have just described a structure that is flat, has little formalization and is fast, flexible, and inexpensive to maintain.This is the

Accepted Answer

A) matrix structure. 
B) simple structure. 
C) bureaucracy. 
D) team structure. 
E) job enhancement structure. 
A) matrix structure. 
B) simple structure. 
C) bureaucracy. 
D) team structure. 
E) job enhancement structure.

Question 20

Span of control refers to the number of employees a manager can efficiently and effectively direct.

Accepted Answer

A) True 
 B)False

The matrix structure combines the

Research shows what relationship between work specialization, productivity and job satisfaction

Kara works for a company that has a flat organizational structure; authority is centralized in a single person who has a wide span of control and authority.This is an example of what kind of structure

Often, particularly among larger organizations, the team structure complements what is typically a bureaucracy.

If a job is highly formalized, it would not include

In an organization that has high centralization

Leroy is frustrated because he has to go through so much "red tape" just to get authorization to buy a new stapler.It is likely that he is working for a bureaucratic organization.

Which type of departmentalization results in increased accountability for merchandise performance

Explain how a wide or narrow span of control affects employee autonomy.

McDonald's is an example of a company where employee routines are highly formalized.

The degree to which tasks in the organization are subdivided into separate jobs is referred to as departmentalization.

What is a major difference between a mechanistic model and an organic model

Process departmentalization can be used for processing products but has little application to processing customers.

What sort of departmentalization sees companies create separate work groups based on different types of goods

In a highly formalized organization, job behaviours are relatively

Which of the following problems is most likely to occur in a matrix structure

Span of control refers to the number of employees a manager can efficiently and effectively direct.

What Is Organizational Behaviour

Perception Personality and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Change

Filters

Exam 13: Organizational Structure

The matrix structure combines the

Research shows what relationship between work specialization, productivity and job satisfaction

Kara works for a company that has a flat organizational structure; authority is centralized in a single person who has a wide span of control and authority.This is an example of what kind of structure

Often, particularly among larger organizations, the team structure complements what is typically a bureaucracy.

If a job is highly formalized, it would not include

In an organization that has high centralization

Leroy is frustrated because he has to go through so much "red tape" just to get authorization to buy a new stapler.It is likely that he is working for a bureaucratic organization.

Which type of departmentalization results in increased accountability for merchandise performance

Explain how a wide or narrow span of control affects employee autonomy.

McDonald's is an example of a company where employee routines are highly formalized.

The degree to which tasks in the organization are subdivided into separate jobs is referred to as departmentalization.

What is a major difference between a mechanistic model and an organic model

Process departmentalization can be used for processing products but has little application to processing customers.

What sort of departmentalization sees companies create separate work groups based on different types of goods

In a highly formalized organization, job behaviours are relatively

Which of the following problems is most likely to occur in a matrix structure

Span of control refers to the number of employees a manager can efficiently and effectively direct.

What Is Organizational Behaviour

Perception Personality and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Motivation in Action

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Change

Filters