Exam 2: Strategy-Driven Human Resource Management

Inflation, interest rates, and foreign exchange rates all are part of which major external business force?

At McDonald's, employees are told to focus on Q, S, C, V, which stands for quality, service, cleanliness, and value.This is an example of which artifact of organizational culture?

The written objective "to reduce theft of electronic merchandise by 20 percent" is missing which recommended criteria?

Cost leaders may offer their product or service to customers at the same cost as their competitors.

Organizational structure does not affect employee behavior.

When hiring individuals based on individual knowledge and skills sets and not necessarily for jobs that need to be filled, HRM is probably supporting the company's _______________.

What major external business force to a significant extent determines what acceptable business practices are for the organization?

The Acme Global Corporation is asking questions like "Do our products satisfy our customers' current needs?" and "Do we have the right kind of workforce in place at this time?" From these questions, it is clear that Acme Global is trying to answer which of the following major strategic question?

A company using the differentiation strategy relies upon the _________ to maintain an advantage over its competitors.

A company following the ____________ strategy approach might focus on hiring flexible and adaptable employees.

__________ are/is interacting database systems that aim at generating and delivering HR information and allow us to automate some human resource management functions.

There are three big questions related to strategy.What are they and what does each one represent?

What are the three fundamental components of organizational culture?

The Acme Global Corporation seeks to hire skilled employees who are willing to use their creativity to improve the organization's products and services.Acme Global does this because the organization recognizes the influence of _______ in the external environment on the organization.

There is only one "best" structure.

Provide a detailed summary of the purpose of visions and mission statements in organizations.How do they work, and what is the outcome of successfully crafting visions and missions?

Jane took a job at the local factory as an assembler.Jane is a real go-getter by nature, but the company culture was to work at a slow, steady pace.Soon Jane started to get subtle hints from her coworkers that she needed to slow down her work.Jane is getting _______ to modify her performance.

Return on Investment (ROI) is the measure of the financial return we receive because of something that we do to invest in our organization or its people.

Which major external business force requires organizations to continually improve their products to create value?

__________is the way in which an organization groups its resources to accomplish its mission.