Exam 4: Matching Employees With Jobs

With this type of work team,the team is both manager and worker.It operates without a designated manager.What type of team is it?

The quickest and easiest way to fix a personnel shortage in the short term is overtime.

Which of the following is an example of job rotation?

Wynn's Marketing Designs requires all employees to be at work from 10:00 a.m.to noon and from 1:00 to 3:00 p.m.,but allows people to come and go as desired during the rest of their eight-hour workday.This is an example of:

Which one of the following activities is called the core or basis of everything that HR does in an organization?

Southwest Airlines gives their ticket agents the authority to resolve customer complaints,including authority to decide whether to issue refunds or provide upgrades.Southwest is exhibiting:

In a workflow analysis,after we identify the end result,and the activities or steps,we have to identify the _____________ that carry out those activities.

Early retirement as a method of downsizing has all of the following disadvantages except:

_________ is the degree to which an employee performs a whole identifiable task.

When Melissa arrived at work on Monday,her boss asked her to do some research on the state legislature.Melissa spent the morning looking up the information.At lunchtime,her boss asked her to stop doing the research and begin typing up some financial information.Melissa's job has a(n) _______ design.

__________ refers to changing the tasks,or the way work is performed,in an existing job.

Sasha's job involves creating a widget from start to finish.She is given autonomy in how she creates the widget and is provided with regular feedback on the quality of her widgets.Sasha's job has a _______ design.

Julian was not feeling challenged in his job.He had been doing the same job for five years and knew how to perform all the tasks well.To continue to motivate him,his boss gave him some new challenging tasks.This is an example of ________.

The Job Characteristics Model core characteristic that leads to "knowledge of results" is:

What is the first step in work flow analysis?

Jacob is reviewing the past 10 years of Acme Global's production and calculating specific proportions between production levels and number of employees.He plans to use the information to understand the relationship between production and number of employees.The process in which Jacob is engaged is ________.

Lars is reviewing the past 10 years of Acme Global's production levels and comparing those to how many workers were in the organization.He plans to use the information to create a chart of how many workers are needed for different production levels.The process in which Lars is engaged is ________.

Pay reduction saves money quickly,but harms employee morale and job satisfaction.

Two primary outcomes of job analysis include:

The simple way to ______ jobs is for the manager to delegate more authority to employees to make a job satisfying.