Exam 9: Rights and Employee Development

Peter noticed that Jacob's work has been slipping.Jacob has been coming to work late and turning in projects after deadlines.When asked,Jacob simply said that he was sorry for being late and would try to do better.After a week with no improvement,Peter called Jacob into his office and asked if Jacob was aware of the employee assistance program that is free for Jacob to use.Peter was providing _________ to Jacob.

Gross negligence and serious misconduct are usually grounds for immediate termination,without progressive discipline.

Shannon is one of the best appliance repair people in her department.She can quickly disassemble appliances to diagnose and fix problems.However,her manager has noted that when other repair people ask her for help,she hesitates and seems unsure of herself.According to situational management,her manager should use a(n)________ management style to manage Maria's performance problem.

___________ may include: monitoring and analyzing computer network use,video monitoring of work spaces,and recording of phone conversations and emails.

The concept of employment-at-will:

Maria is having difficulty with her job as a retail sales clerk.Her manager has noted that she does a poor job of describing the merchandise to customers and explaining its use and care.Maria is enthusiastic about her job,but is not doing it well.According to situational management,her manager should use a(n)________ management style to manage Maria's performance problem.

Which of the following would a manager violate if they terminated an employee for refusing to do something illegal or unethical?

Which management style is low in directive,but high in supportive behaviors?

What are the three limited rights and what are their limits?

When interacting with outstanding employees,a(n) ___________ management style is best.

Kim is a highly talented programmer for her company. However,lately Kim has not been performing as well as she historically did. It has become obvious through conversations with her that she just doesn't really care about performing to the best of her ability,so Janet,her manager has decided to apply the Situational Management model to the problem. Which option would be the best fit for Kim's situation?

Matthew's manager disciplined him for spending three hours each day on social media instead of doing his work.This is an example of a consequence of ________.

Andrei was accused of stealing office supplies and fired immediately.It would appear that Andrei's right to _________ was violated

What is the first option in the progressive discipline process?

The organization has a duty to protect each employee's rights.

HR managers are being urged to create policies concerning when,where,and how to use electronic devices at work.

Managerial terminations usually involve giving the manager the option to resign rather than face termination by the organization

Which of the following is NOT a progressive discipline action?

Employee coaching is probably the most widely used Organizational Development (OD) technique today.

An option in the progressive discipline process that should not generally be used,but might be valuable in some specific circumstances would be: