Question 1

The term ____ refers to a set of commonly accepted rules for proper behavior on a network.

Accepted Answer

A)  netiquette 
B)  mores 
C)  e-manners 
D)  E-mily Post 
A)  netiquette 
B)  mores 
C)  e-manners 
D)  E-mily Post

Question 2

MATCHING
-icon signifying that you have new, unopened messages

Accepted Answer

A) detaching 
B) message body 
C) user name 
D) mail server. 
E) message header..
F)signature.
G)Cc
H)closed envelope..
I)mail server,
J)Fw:
K)emoticon
L)virus 
A) detaching 
B) message body 
C) user name 
D) mail server. 
E) message header..
F)signature.
G)Cc
H)closed envelope..
I)mail server,
J)Fw:
K)emoticon
L)virus

Question 3

When you don't need a message any longer, you can delete it by opening the message and then clicking the Recycle link on the Hotmail menu bar.

Accepted Answer

A) True 
 B)False

Question 4

In Hotmail, if you want to forward the message to several people, type their addresses, separated by periods.

Accepted Answer

A) True 
 B)False

Question 5

Most email programs offer you two options for replying to a message that you have received: Reply or Reply All. _________________________

Accepted Answer

A) True 
 B)False

Question 6

A single email address that can represent several email addresses is called a ____.

Accepted Answer

A)  category 
B)  group 
C)  either a. or b. 
D)  neither a. nor b. 
A)  category 
B)  group 
C)  either a. or b. 
D)  neither a. nor b.

Question 7

Thunderbird is Microsoft's open source email project.

Accepted Answer

A) True 
 B)False

Question 8

MATCHING
-hardware and software that determines route to send an email message

Accepted Answer

A) detaching 
B) message body 
C) user name 
D) mail server. 
E) message header
F)signature.
G)Cc
H)closed envelope..
I)mail server..
J)Fw:
K)emoticon
L)virus 
A) detaching 
B) message body 
C) user name 
D) mail server. 
E) message header
F)signature.
G)Cc
H)closed envelope..
I)mail server..
J)Fw:
K)emoticon
L)virus

Question 9

Spam ____.

Accepted Answer

A)  consumes bandwidth 
B)  distracts employees and wastes their time 
C)  may include content that is offensive or misleading 
D)  All of the above 
A)  consumes bandwidth 
B)  distracts employees and wastes their time 
C)  may include content that is offensive or misleading 
D)  All of the above

Question 10

When you ____ a message, a copy of the original message is sent to the new recipient(s) without the original sender's knowledge.

Accepted Answer

A)  forward 
B)  reply to 
C)  draft 
D)  filter 
A)  forward 
B)  reply to 
C)  draft 
D)  filter

Question 11

MATCHING
-contains the actual message content

Accepted Answer

A) detaching 
B) message body 
C) user name 
D) mail server. 
E) message header
F)signature.
G)Cc
H)closed envelope..
I)mail server..
J)Fw:
K)emoticon
L)virus 
A) detaching 
B) message body 
C) user name 
D) mail server. 
E) message header
F)signature.
G)Cc
H)closed envelope..
I)mail server..
J)Fw:
K)emoticon
L)virus

Question 12

The two parts of an email address are the user name and the ____________________, separated by the @ sign.

Accepted Answer

The answer of The two parts of an email address...

Question 13

The email acronym "iow" stands for "____."

Accepted Answer

A)  inbox/outbox/work 
B)  in other words 
C)  in or win 
D)  in one word 
A)  inbox/outbox/work 
B)  in other words 
C)  in or win 
D)  in one word

Question 14

To find email addresses, spammers use software robots to search the Internet for character strings that include the ____________________ character.

Accepted Answer

The answer of To find email addresses, spammers use software...

Question 15

Patty has decided to use Windows Live Hotmail as her email program. She has a lot of questions, and knows you can help her out.
-Patty just checked to see if she has received any emails, and a new one has appeared in her Inbox. It is from someone named "Rich," has a picture of a paperclip next to the "From" name, and has the subject line, "You've gotta see this." Patty thinks she knows someone named Rich, but is surprised that he already found her email address. What should Patty do?

Accepted Answer

A)  Patty should click "Reply" and ask if the sender is the person she knows. 
B)  Patty should immediately delete the message and reboot her computer. 
C)  Patty should not open the email, and especially not the attachment, until she can confirm who it is from. 
D)  Patty should run Windows Live Deep Scan to test the attachment for viruses. 
A)  Patty should click "Reply" and ask if the sender is the person she knows. 
B)  Patty should immediately delete the message and reboot her computer. 
C)  Patty should not open the email, and especially not the attachment, until she can confirm who it is from. 
D)  Patty should run Windows Live Deep Scan to test the attachment for viruses.

Question 16

Copying and pasting contents of a received message into a new message allows you to ____.

Accepted Answer

A)  remove viruses embedded in the text 
B)  see who received a Bcc of the original message 
C)  forward a message while maintaining the privacy of the original sender 
D)  none of the above 
A)  remove viruses embedded in the text 
B)  see who received a Bcc of the original message 
C)  forward a message while maintaining the privacy of the original sender 
D)  none of the above

Question 17

"UCE" is another term for spam.

Accepted Answer

A) True 
 B)False

Question 18

The term "NetManners" refers to the set of commonly accepted rules that represent proper behavior on a network.

Accepted Answer

A) True 
 B)False

Question 19

After uploading a file to SkyDrive, you can add comments to it, but you cannot rename the file.

Accepted Answer

A) True 
 B)False

Question 20

If your email program does not provide filters, you can filter the messages ____ by reading them and moving them to the appropriate folders.

Accepted Answer

A)  automatically 
B)  manually 
C)  randomly 
D)  Web-style 
A)  automatically 
B)  manually 
C)  randomly 
D)  Web-style

The term ____ refers to a set of commonly accepted rules for proper behavior on a network.

MATCHING -icon signifying that you have new, unopened messages

When you don't need a message any longer, you can delete it by opening the message and then clicking the Recycle link on the Hotmail menu bar.

In Hotmail, if you want to forward the message to several people, type their addresses, separated by periods.

Most email programs offer you two options for replying to a message that you have received: Reply or Reply All. _________________________

A single email address that can represent several email addresses is called a ____.

Thunderbird is Microsoft's open source email project.

MATCHING -hardware and software that determines route to send an email message

Spam ____.

When you ____ a message, a copy of the original message is sent to the new recipient(s) without the original sender's knowledge.

MATCHING -contains the actual message content

The two parts of an email address are the user name and the ____________________, separated by the @ sign.

The email acronym "iow" stands for "____."

To find email addresses, spammers use software robots to search the Internet for character strings that include the ____________________ character.

Copying and pasting contents of a received message into a new message allows you to ____.

"UCE" is another term for spam.

The term "NetManners" refers to the set of commonly accepted rules that represent proper behavior on a network.

After uploading a file to SkyDrive, you can add comments to it, but you cannot rename the file.

If your email program does not provide filters, you can filter the messages ____ by reading them and moving them to the appropriate folders.

Browser Basics

Searching the Web

Information Resources on the Web

User-Generated Content on the Internet

Internet Security

Wireless Networking

Creating Effective Web Pages

Electronic Commerce

Filters

Exam 2: Basic Communication on the Internet: Email

The term ____ refers to a set of commonly accepted rules for proper behavior on a network.

MATCHING -icon signifying that you have new, unopened messages

When you don't need a message any longer, you can delete it by opening the message and then clicking the Recycle link on the Hotmail menu bar.

In Hotmail, if you want to forward the message to several people, type their addresses, separated by periods.

Most email programs offer you two options for replying to a message that you have received: Reply or Reply All. _________________________

A single email address that can represent several email addresses is called a ____.

Thunderbird is Microsoft's open source email project.

MATCHING -hardware and software that determines route to send an email message

Spam ____.

When you ____ a message, a copy of the original message is sent to the new recipient(s) without the original sender's knowledge.

MATCHING -contains the actual message content

The two parts of an email address are the user name and the ____________________, separated by the @ sign.

The email acronym "iow" stands for "____."

To find email addresses, spammers use software robots to search the Internet for character strings that include the ____________________ character.

Copying and pasting contents of a received message into a new message allows you to ____.

"UCE" is another term for spam.

The term "NetManners" refers to the set of commonly accepted rules that represent proper behavior on a network.

After uploading a file to SkyDrive, you can add comments to it, but you cannot rename the file.

If your email program does not provide filters, you can filter the messages ____ by reading them and moving them to the appropriate folders.

Browser Basics

Searching the Web

Information Resources on the Web

User-Generated Content on the Internet

Internet Security

Wireless Networking

Creating Effective Web Pages

Electronic Commerce

Filters