Exam 2: Basic Communication on the Internet: Email

Mozilla's email program is called ____.

In Hotmail, click the Contacts link to open the All contacts page. Then, click the ____ link on the Hotmail menu bar to open the New contact page.

Windows Live Hotmail won't let you delete the default ____________________ folders, but you can delete folders that you created.

Use a(n) ____ to join independent, closely related thoughts.

-In the figure above, the area labeled "4" indicates the ____.

Patty has decided to use Windows Live Hotmail as her email program. She has a lot of questions, and knows you can help her out. -Patty has been using her email for a few days now, and now has several friends in her Contacts list. A friend has emailed her a joke. The email lists Patty and more than 20 other recipients in its "To:" section. Patty thinks the joke is in poor taste. She wants to show him exactly the part of his email that she found offensive. But she doesn't want to embarrass him in front of the other people on the list. What would be the best way for her to handle this?

You use a(n) ____________________ to save email addresses and other optional contact information about the people and organizations with which you correspond.

____ are rules that determine how the Internet handles message packets flowing on it.

To delete a message in Hotmail, open the folder that contains the message you want to delete. Next, click the ____ to the left of the message you want to delete, and then click the Delete link on the Hotmail menu bar.

Thanks to improved technology, email attachments no longer contain viruses.

A(n) ____________________ may contain your name, title, and your company's name -- or can be more informal, containing nicknames and graphics or quotations.

In January 2004, the U.S. ____ law went into effect.

According the MAAWG, approximately ____% of all email messages sent every day are spam.

In an email, the message body contains the actual message content. _________________________

If you are using email for a business communication, your ____ usually contains your name, title, and your company's name.

When you send an email message, the message is sent to a mail server.

Email is considered private, and therefore safe to use as a medium for discussing sensitive information.

The sender uses an email program ____ to enter the recipient's email address, compose the email message, attach optional files, and send the message.

As you use Hotmail email to communicate with business associates and friends, you might want to save their contact information in your ____ list to make it easier to enter addresses into the header of your email messages.

When you jump a message, you are sending a copy of the message, including any attachments, to one or more recipients who were not included in the original message. _________________________